What 870 owners told NHTSA about the 2019 Toyota RAV4 Hv

While driving or stopped at a light, car will switch drivings modes to “mud and sand” turning off the vehicle stability control and pre-collision system warning light will illuminate. After pressing desired mode, car will switch back to “mud and sand” at varying intervals resulting in me pressing the desired mode constantly while driving.

NHTSA ODI 11657593

Faulty coolant valve and Toyota says that it is not covered/part of a recall. However, many vehicles are experiencing this issue so this seems like a widespread problem that Toyota is not taking responsibility for.

NHTSA ODI 11656958

The contact owns a 2019 Toyota Rav4. The contact stated that upon starting the vehicle, several unknown warning lights illuminated, and several unknown messages were displayed. The contact stated that the transmission and steering wheel seized during the failure. The vehicle was towed to the dealer; however, no cause for the failure was found. The contact stated that unknown parts were replaced. The contact stated that the failure persisted and worsened during the cold months. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

NHTSA ODI 11656886

Coolant bypass failure

NHTSA ODI 11656905

A Hybrid System Malfunction warning appeared about 1 week ago. The car was taken to the Toyota dealer who said that the car was safe to drive and that they would need to order a part and it will probably be weeks before they get it because so many other cars have the same problem. Three days later the car will not start with several errors including Brake Power low, PKSB Malfunction, and Precolllision System Malfunction. Toyota is not providing any coverage for any of our repair, car rental or now the need to tow the car.

NHTSA ODI 11656662

Well, making my research it shows that the RAV4 2020 will have a recall with the brake booster that my car the 2019 is having the same issues and it’s a very expensive fix. My car only has 40,000 miles is still brand new and I don’t understand why am I having this issues with the brake booster RAV4 2020 has a recall for that same part so I would like them to honor the 2019 brake booster and fix it as well

NHTSA ODI 11655794

An error code titled “Engine Maintenance Required. Visited your dealer” appeared on my dash screen. The error code was unable to be removed. I attempted have the car diagnosed by a private auto shop, however no faulty codes pop up. After research online, the problem was determined to be the engine coolant valve, which are faulty on many Rav4s. I eventually get a letter from Toyota for a Customer Support Program regarding the Engine Coolant Valve. When brought in for maintenance, Toyota pulled the error code “P268115” which is for an internal failure of the engine coolant valve. However, Toyota will not replace the part due to their Customer Support Program (24TE04) only covering the part for “small engine coolant leak[s]”. Essentially, Toyota will replace the part for being faulty if it had small leaks, but not if the part itself is faulty. When I asked the service member I was working with stated that this is a known problem and “[Toyota] should have just replaced the whole part, but they only do it for small leaks.” Currently, litigation is proceeding regarding the engine coolant valve, alleging Toyota knowingly put faulty parts in their Rav4s. I urge you to investigate this claim.

NHTSA ODI 11655552

The contact owns a 2019 Toyota Rav4. The contact stated that when the vehicle was started, the vehicle was shaking abnormally. The contact stated that the overheating, parking brake, cruise control, maintenance required, and check engine warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed that there was a misfire in cylinder #2, and that coolant was leaking into the engine. The contact related the failure to NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was unknown.

NHTSA ODI 11654799

Door lock actuator has failed prematurely on all four doors, this prevents me from entering my vehicle in a quick and timely manner if there were to be an emergency

NHTSA ODI 11654857

Engine Maintenance Required warning came on. Took car to dealership, diagnostic informed the issue was the coolant bypass valve. Repair cost is $781.28 + diagnostic $160.

NHTSA ODI 11654152

The contact owns a 2019 Toyota Rav4. The contact stated that the liftgate hinge had fractured into two pieces, causing the liftgate to fail to operate as designed. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the repair was not covered under recall or warranty. The failure mileage was approximately 60,000.

NHTSA ODI 11653142

The trunk door has been having major issues, where the hatch hinges and power liftgate strut are not operating correctly. The door is unable to close without manual assistance. Ghettel Toyota of Bradenton's service center has inspected and confirmed the malfunction. There were no warning messages or other symptoms of the problem prior to the failure; it first appeared in December 2024, and this car is a 2019 model with 37,000 miles on it. A second opinion was provided by a local body shop, prompting me to report this issue, as they informed me that this has been happening to multiple RAV4 vehicles.

NHTSA ODI 11653204

The engine coolant bypass valve has malfunctioned. this is caused a faulty part that toyota knows malfunctions often in their toyota rav4 for multiple years including the 2019. It can cause problems for the engine cooling component, meaning the vehicle overheats, as well as affects the cars internal A/C. It can only be diagnosed at the dealership, not through a normal diagnostic. There is currently a class action lawsuit, and many others owners of multiple years of the toyota rav4 have the same issue.

NHTSA ODI 11653318

Engine coolant bypass valve not working vehicle has 53000 miles was charged 783.00 dollars to replace at the dealership I understand there is pending lawsuit against toyota for not doing a recall in regards to this problem with all 2019 to 2023 rav4

NHTSA ODI 11652510

The rear hatch hinges cracked almost all the way through and had to be replaced. We were afraid to drive the vehicle because we didn’t want the hatch back to fall off while driving and create an accident.

NHTSA ODI 11652159

The Engine Maintenance Required message is constantly on. The Engine Coolant Bypass Valve needs to be replaced.

NHTSA ODI 11650703

The contact owns a 2019 Toyota Rav4. The contact stated while driving at approximately 35 MPH, the vehicle stalled. The contact pulled over and was able to restart the vehicle. The contact stated that the failure was a recurring failure. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer. The vehicle was not yet diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 118,000.

NHTSA ODI 11650086

After driving for 5-10 minutes, the center console screen stated: “A malfunction in the SRS Airbag System has been detected. Contact your dealer in order to have your vehicle inspected immediately” This continues to happen on subsequent trips. It only happens when somebody is actually sitting in the front passenger seat. There were no warning signs or symptoms prior to this message appearing. It makes me very concerned about passenger and driver safety and that the airbags may not deploy when needed.

NHTSA ODI 11650014

Vehicle is displaying Engine Maintenance Required. Dealership stated that it’s a Coolant Bypass Malfunction.

NHTSA ODI 11649341

My 2019 TOYOTA RAV4 ADVENTURE is groaning, especially when accelerating or decelerating, particularly with the AWD system engaged. Plus, there no or slow forward collision warning. Toyota seems to ignore these issues related to the Adventure RAv4 of 2019 and 2020. Thanks

NHTSA ODI 11648906

The rear differential stopped working in January, 2025 and went into two wheel drive only. The message lit up on the dash board saying the vehicle was driving in two wheel drive only. We were driving home and the roads were slippery. We brought it to Mountain States Toyota and they confirmed there was a technical service bulletin (0086-19) issued in 2019, due to a Toyota manufacturing problem. It was issued three months after we bought the new vehicle. We were never notified and a recall was never issued in 2019 when Toyota knew about it. I contacted Toyota Brand Engagement and they agreed to pay for half of the $4,800 cost to replace the entire rear differential even though they acknowledged it was a Toyota manufacturing problem and possible safety issue. We don't understand why we were not notified about the known manufacturing problem that affected the drive train of an all wheel drive vehicle. We also don't understand why they won't cover the entire cost of the required repair to make the all wheel drive operational when they acknowledge it is a known Toyota manufacturing problem. We believe it is also a safety issue. Thank you! Toyota repair Invoices #1178424, #1169684

NHTSA ODI 11648422

The seat warmer/heater burned a hole through my driver's side seat and my coat. Luckily, I was not injured but I have severe concerns about this problem also occurring in the passenger seat where my children sit. This problem causes me worry about my own safety and that of my children. I am disappointed to be unable to use a feature that I specifically purchased this vehicle to use and enjoy. I currently have my vehicle at a Toyota dealership for diagnosis and evaluation.

NHTSA ODI 11646937

I have been experiencing water intrusion with my vehicle, I first noticed it by a mildew smell. Acknowledged under Toyota’s Customer Support Program 22TE05. This water leak has led to multiple secondary issues, including: Interior water damage Clogged A/C drainage system Sunroof drainage issues I reported this issue to a Toyota, but they denied repairs under 22TE05, claiming the issue was only due to a sunroof leak and clogged drains. [2/14] – Took my car to AutoNation Toyota due to a persistent water leak. The dealership diagnosed the issue as a clogged sunroof leak and clogged drains but did not provide clear documentation that they properly inspected the roof rail gasket. [2/18] – Dealership denied repair under 22TE05 but then stated they could replace the roof rail gaskets if my insurance paid for it—which contradicts their claim. [2/18] – I escalated my case to Toyota Corporate for review, but I am still waiting for a response. My car was left outside in the rain, potentially worsening the water damage. The dealership never provided me with a written repair estimate. Safety Concerns & Impact on Vehicle Use: I am worried about driving my car due to potential electrical system failure and airbag malfunctions caused by water damage. According to industry knowledge and Toyota customer experiences, a roof rail leak can directly contribute to all of the issues the dealership claims my car has: Clogged A/C Drainage System – Water leaking from the roof rails can enter the A/C system, causing drainage backup, mold, and excessive moisture buildup. Sunroof Leaks & Drainage Problems – If excess water enters through roof rail failure, it can overwhelm the sunroof drainage system, making it appear clogged when the root cause is actually the failing roof seal. Interior Water Damage – If the roof rail clips fail, water leaks into the headliner, side pillars, dashboard, and footwells, leading to electrical issues, carpet damage, and excessive moisture inside

NHTSA ODI 11645962

The contact owns a 2019 Toyota Rav4. The contact stated that upon starting the vehicle, the messages "Parking Brake Malfunction", "Secondary Brake system Malfunction”, “4WD Malfunction", "Lane Assist Malfunction", "Pre-collision Malfunction" and messages indicating malfunctions of the electrical system, the engine throttle, and the transmission were displayed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where a spark plug and ignition coil were replaced; however, the failure recurred. The vehicle was taken to the dealer, where the contact was informed that all the spark plugs and ignition coils needed to be replaced prior to the final diagnostic test. The vehicle was not completely diagnosed and was taken back to the mechanic, where a specialist used a camera to diagnose that there was coolant intrusion in cylinder #4, due to a fractured cylinder head. The mechanic related to the failure of NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided because the vehicle was not covered under warranty and the VIN was not included in the recall. The failure mileage was approximately 87,230.

NHTSA ODI 11646029

UNKNOWN

NHTSA ODI 11645492