What 870 owners told NHTSA about the 2019 Toyota RAV4 Hv

Sudden Unintended Acceleration....ONCE AGAIN! I was pulling into a parking stall of a shopping center at about 2-3 mph. I started to apply the brakes. Simultaneously, the car lurched forward hitting a retention pole. In an attempt to stop the car from going any further, I continued to press down on the brake pedal and shifted into reverse. The EDR shows that the gasoline engine reached 2200 rpms, while the hybrid electric motor reached 2300 rpms. The car performed a backward semi circle maneuver, eventually hitting a cement wall and coming to a stop. Even though there were two (2) impacts (one going forward and one going backward) no air bags were deployed. If there had been people in the area, they easily could have been killed. The damage to the car was extensive and the car was "totaled". The car manufacturer inspected the car and downloaded the Event Data Records. SUDDEN UNINTENDED ACCELERATION CAN'T BE REPRODUCED!! There were/are no error codes and all car manufacturers, including my automobile's, refuse to acknowledge the issue. At the very least, could NHTSA PLEASE REMIND THE PUBLIC THAT THIS IS A SERIOUS, ALBEIT INFREQUENT, DANGER?

NHTSA ODI 11523353

Driving home from work on 3/25/23 at 9:15 pm my dash lights starting going on and off flicking. “Power steering malfunction. Steering power low visit your dealer” “abs” also multiple dash lights came on at the same time. Brake light steering light. Got home and took video while parked to safely show the issue

NHTSA ODI 11513793

Hesitation on acceleration from slow or rolling stop. When I step on the gas it takes a while to respond also when you slow down and accelerate again it hesitates to go .This has been an ongoing issue. It started around 2500 miles. Vehicle only has around 4000 miles total.

NHTSA ODI 11509255

The vehicle enters mud/sand mode spontaneously, causing the ABS, traction control, and forward collision warning to turn off. I cannot enter mud/sand mode myself when pressing the button. Must turn on normal or eco mode to get out of mud/sand mode once it activates. It has happened over a dozen times in a week.

NHTSA ODI 11497817

Car randomly switched the driving modes from normal to mud and sand while a driving on the highway about 55 miles per hour, also said precolision system disable, happened in last 3 days

NHTSA ODI 11488138

My vehicle 2019 Toyota Rav 4 Limited has transmission and engine issues as well as a roof rack leak. I have reported this to Toyota via 1-800-331-4331, which was not helpful. Israel stated that there is nothing that Toyota Cooperate can do about this issue. Both the transmission and engine had been previously repaired at Toyota of Laredo to no avail. Currently my vehicle is awaiting repair at Cavander Toyota in San Antonio. No loaner was provided despite me being a home health therapist who needs her vehicle to work.

NHTSA ODI 11473988

Abnormal Buzz/Groan Noise at 20 - 30 mph: The vehicles exhibits (again, as in 7/2020) an abnormal buzz/groan (rear) noise at 20 – 30 mph when accelerating from a stop, and/or at 13 – 20 mph on deceleration after driving the vehicle for 15 – 20 minutes or more. And also a "clunk" noise. This occurs with “Normal” drive mode selected. I am very worry, this very same problem as in 2020 keeps happening!! This is not a 5 star Toyota vehicle for sure, very worry!

NHTSA ODI 11466925

2019 TOYOTA RAV4. CONSUMER WRITES IN REGARD TO NOISE COMING FROM VEHICLE WHILE IN REVERSE. THE CONSUMER STATED THE SOUND WAS AN ALERT THAT THE VEHICLE WAS IN REVERSE. THE CONSUMER INQUIRED WHY THE SOUND WAS COMING FROM THE FRONT OF THE VEHICLE INSTEAD OF THE BACK.

NHTSA ODI 11464496

On 12-April, I filed Report #11460592 regarding stuttering and uncontrollable acceleration of Toyota RAV4, 2019 model year, <22000 miles, incident occurred 11-April. Vehicle was taken to Toyota dealership service department on 12-April, returned that day as described in previous report. On 13-April, one day after repair, exact same issue occurred. Family (with 2 children) driving on road, 45MPH speed limit. Hybrid system malfunction alert occurred again. Speed limited drastically to approximately 15mph, with occasional reaccelerating uncontrollably. Vehicle exited as safely as possible and returned home. Vehicle then taken back to dealership for service. Full text of Report #114605 (11-April incident): Driving on 35MPH limit road. Vehicle began to stutter. Vehicle began to communicate warning lights - "PKSB Malfunction" and "Hybrid System Malfunction" and "Check Engine" and alerted to visit dealer. After stopping at red-light, received warning to pull over and stop driving. Vehicle could not exceed ~10mph no matter how much accelerator was depressed and received warning that vehicle had ~2.5 miles until it would cease being able to be driven. For rest of trip to home (approximately 2 miles), vehicle would alternate between 10mph limited state and returning to full acceleration which led to very unsafe driving conditions and abrupt changes in speed. Reached home and parked in drive way. After a few hours, returned to vehicle to take to dealer for service. All 3 error messages remained but no further limitation to 10mph or abrupt speed changes. Dropped off for service at dealership. Dealer notes: "Hybrid system malfunction, check engine light - SCAN FOR CODES, FOUND U010087 LOSS OF COMMUNICATION BETWEEN PCW AND ECM / CLEAR CODES, UPDATE SYSTEM, OPERATING AS DESIGNED." Upon receipt from dealer, no further issues and drove home safely. Vehicle is a 2019 Toyota RAV4 Hybrid Limited, bought new in Jan. 2020. Approximately 23000 miles, no previous issues.

NHTSA ODI 11460696

A warning notice came on the dashboard stating hybrid system malfunction, see dealer at 49,743 miles. The warning notice stayed on and we called the dealer who instructed us to bring the car in for service and not to drive it until serviced. Toyota service said the hybrid harness wires had rusted which caused the malfunction.

NHTSA ODI 11453781

Car hesitates when pulling out from a stop. The natural reaction is to depress accelerator more causing a shift feels like a lower gear and the car pulls out abruptly . This happens very often and I contribute it to lower gas mileage then car is rated at along with accelerated tire wear. I feel it is a safety issue when merging into traffic and causing a possible accident. I've taken my concerns to dealership on numerous occasions with complete disregard of condition calling it a " characteristic" of the vehicle. I feel there needs to be a recall to correct this issue.

NHTSA ODI 11449351

After a recall repair order was issued, the repairs were made and now accelerating under load or uphill, the vehicle will accelerate and then bogs down or chokes (the vehicle then loses speed and no longer accelates). The issue has occurred several times while accelerating to freeway speeds on freeway on-ramps (it’s a safety hazard). 1st attempt to repair by the dealer was made on 11/22/2021. 2nd attempt by the same dealership is pending for today 12/08/2021 at 1:30pm.

NHTSA ODI 11443111

Abnormal bussing noises under the car when driving.

NHTSA ODI 11423113

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING, THE VEHICLE INDEPENDENTLY ACCELERATED AND LUNGED FORWARD WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE DOORS WOULD LOCK RANDOMLY LEAVING HIM LOCKED INSIDE THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BROWNS TOYOTA OF GLEN BURNIE (7167 RITCHIE HWY, GLEN BURNIE, MD 21061) WHERE THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT THEN TOOK THE VEHICLE TO KOONS ANNAPOLIS TOYOTA (1107 WEST ST, ANNAPOLIS, MD 21401) TO GET A SECOND DIAGNOSTIC TEST PERFORMED. THE CONTACT WAS INFORMED THAT THE ENGINE, THE DRIVER'S SEAT, TRANSMISSION, TCM, TRANSFER CLUTCH, AND THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,349. *JS

NHTSA ODI 11396799

CAR LOST POWER TWICE, GOING UP A STEEP GRADE. 'HYBRID SYSTEM MALFUNCTION' WARNING CAME ON THE SCREEN, GAS PEDAL DID NOT WORK AT ALL. I WAS UNABLE TO GET TO A SAFE PLACE WITH CHILDREN IN THE CAR, BOTH TIMES ON THE INTERSTATE. DRIVING UP A STEEP MOUNTAIN, ABOUT 50F WEATHER.

NHTSA ODI 11395090

ABNORMAL BUZZ OR GROAN NOISE COMING FROM THE FRONT TRANSFER CASE WHEN SLOWING OR ACCELERATING AROUND 15-20 MPH. TOYOTA TSB IDENTIFIES PROBLEM AS ELECTRO-MAGNETIC CLUTCH SHIFTING FROM 2WD TO 4WD ON CERTAIN MODELS. TOYOTA SAYS NOT A RECALL BUT WILL REPAIR WHICH REQUIRES OPENING THE TRANSFER CASE. BRAND NEW CAR AND TOYOTA SHOULD REPLACE ENTIRE TRANSFER CASE INSTEAD OF REPAIRING IT. DEALER ORDERED PARTS 3 WEEKS AGO AND STILL NOT DELIVERED. DEALER HAS NOT OFFERED LOANER CAR IN INTERIM.

NHTSA ODI 11394575

BATTERY GOES DEAD AND REQUIRES A JUMP START AT LEAST TWICE A WEEK.ENERGENCY BRAKE DOES NOT ALWAYS RELEASE FIRST TIME.TRANSMISSION CLUNKS AND GRINDS WHEN SHIFTING.HAS BEEN TO TWO DIFFERENT TOYOTA DEALERS WHO TELL ME EVERYTHING IS FINE AND I DON'T DRIVE IT ENOUGH.BOUGHT IT NEW IN 2019 AND IT NOW HAS 2901 MILES ON IT.

NHTSA ODI 11385980

CRUISE CONTROL AND OTHER SAFETY ISSUES RANDOMLY GO OFF LINE. WHEN DRIVING CRUISE CONTROL TURN OFF, AS DO THE ELECTRONICS. FURTHER, THE AUTOMATIC BRIGHT LIGHTS ARE RANDOM TO THE POINT I HAVE TO DISABLE THE SYSTEM. I HAVE PICS AND VIDEO, CANNOT CHANGE FORMAT, DON'T KNOW HOW.

NHTSA ODI 11385426

THERE IS A LARGE CHUNK AND GRIND NOISE COMING FROM THE FRONT END WHEN GOING INTO 4TH GEAR. BOTH UP SHIFTING AND DOWN SHIFTING. TOOK THE ISSUE TO TOYOTA, THEY SAID THEY WERE WAITING FOR MORE PEOPLE TO REPORT HE ISSUE BEFORE FIXING THE ISSUE.

NHTSA ODI 11383355

SOUND HEARD WHEN GOING FROM ALL WHEEL DRIVE TO FRONT WHEEL DRIVE AT LOW SPEEDS. ALSO WHEN STOPPING WHEN WHEN THE REAR WHEEL DRIVE REENGAGES.

NHTSA ODI 11363819

DURING A SLOW ROLL, THE VEHICLE JERKS PRETTY BAD. COMMON PROBLEM WITH THE RAV4S THAT TOYOTA HASN'T ADDRESSED.

NHTSA ODI 11360230

AS THE TRANSMISSION SHIFTS DOWN TO FIRST GEAR, WITHOUT COMING TO A COMPLETE STOP AS ONE ACCELERATES THE VEHICLE MAKES AN ABRUPT FORWARD MOVEMENT. STRONG ENOUGH TO MOVE A PASSENGER BACKWARDS. I HAVE ONLY NOTICE THIS AT LOW SPEEDS IN TRAFFIC. DOES NOT HAPPEN AFTER COMPLETE STOP. I WILL RAKE CAR TO DEALER TO CHECK THE TRANSMISSION THIS IS NOT NORMAL ON AN AUTOMATIC TRANSMISSION.

NHTSA ODI 11354744

MY 2019 MY 2019 ADVENTURE IS MAKING A GROANING SOUND WHEN I ACCELERATE CONSERVATIVELY BETWEEN 20-30 MPH. THIS HAPPENS PROBABLY 50% OF THE TIME. SEEMS TO BE THE AWD SYSTEM. THERE IS A BULLETIN REGARDING IT: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10169438-9999.PDF . IT'S AN ONGOING PROBLEM. SEEMS LIKE THIS SHOULD BE A RECALL.

NHTSA ODI 11341490

MOANING, BUZZING NOISE OF FRONT DIFFERENTIAL WHEN ACCELERATION TO 35MPH, ALSO UPON DECELERATION, ESPECIALLY WHEN CAR IS HOT.

NHTSA ODI 11337999

VEHICLE JERKS AFTER ACCELERATING FROM A "ROLLING STOP." IT SEEMS LIKE THERE IS AN ISSUE WITH THE THROTTLE - THERE SEEMS TO BE A DELAY WITH GOING, SO THE CAR JERKS TO KICK INTO THE SPEED IT SHOULD BE. I'VE TAKING MY CAR TO THE DEALERSHIP AT LEAST 3 TIMES TO RESOLVE THIS ISSUE, BUT THEY ALWAYS SAY THERE IS NOTHING WRONG WITH THE VEHICLE. *TR

NHTSA ODI 11330393