What 870 owners told NHTSA about the 2019 Toyota RAV4 Hv

The vehicles “Engine Maintenance Required. Visit your Dealer” notice appeared on the dashboard screen. Changed the oil, reset the scheduled maintenance button, ran diagnostics from The Auto Store, and it still appeared. The Toyota Dealership ran their own diagnostic and said it was due to P268115 set for failed coolant bypass valve.

NHTSA ODI 11587226

#16260-F0010 B/0 PART COOLANT BY-PASS LOST Vehicle is a 2019 RAV4, odometer reads 37849. I've had a persistent "Engine Maintenance Required" notification on the MID screen for the last 1500 miles or so, literally the day after getting a scheduled service at the dealer. I initially thought it was just the service reminder, so I didn't think much of it, and just ignored it. But eventually it became so annoying that I tried to clear the notification, and couldn't-- and upon further research, it turns out the notification is probably the result of a leaking coolant bypass valve. I haven't noticed any loss in coolant, haven't experienced any abnormal engine temps, and haven't had any CELs. I've also noticed that the notification only comes on now when I have the A/C turned on.

NHTSA ODI 11587337

Engine maintenance required visit your dealer message appears on dashboard. No other lights or messages appear I take it to the dealer for diagnostic and the coolant valve needs to be replace. My vehicle has 50,000 miles and all other maintenance is up to date. There has to be a recall done on RAV4 2019-2020. There is a faulty connection this should not happen. It is not the normal wear and tear. Please investigate and recall this part. Thank you for your time and cooperation. I look forward to hearing from you soon. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11586719

I spoke to a Toyota customer service rep and they advised me to also log my issue on this site as a way to get the manufacturer to address it. The material on the steering wheel has been increasingly coming off. I'm [XXX] and retired, so the car does not experience rough usage and yet the material is not holding up. I would put a steering cover on, but the steering assist requires touching the steering wheel and I'm not sure how it would continue to work with a cover installed. This is my second Rav4 and I did not experience this problem with that one. This will be a very expensive replacement at some point, and I don't want the same defective material to be installed. I wish the manufacturer would address this. I have not been to the dealer yet to be honest, but wear and tear isn't covered under the warranty. I don't think this is normal though and the material should be holding up better than this. The car is stored in the garage, so it's not being caused by the sun. There's just 50,000 miles on the vehicle now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11586572

The engine maintenance light came on at 82,300 miles. After running diagnostics, I was told at the Toyota dealership that it was the coolant bypass valve assembly. Toyota stated that this was a very common problem in this year model RAV4. The fix was almost $1000.

NHTSA ODI 11586618

Coolant bypass valve code P268115

NHTSA ODI 11584942

I have a message saying “ Engine maintenance required” that will not clear off of my car. People at my local dealership acted like it was just the normal maintenance message, but it’s not. After doing some research looks like other Toyotas the same year as mine are having the same issue and it’s a coolant bypass valve leak, I don’t see where this is a recall yet but I’m seeing millions of other people having the same issue. I see where there is an engine recall on 2019 but when I put my Vin number in it said mine wasn’t one of those. , I don’t see where this is a recall yet but I’m seeing millions of other people having the same issue. I see where there is an engine recall on 2019 but when I put my Vin number in it said mine wasn’t one of those but I’m having that issue.

NHTSA ODI 11584647

Received the message on my 2019 Toyota Rav 4: ENGINE MAINTENANCE REQUIRED. VISIT YOUR DEALER. Diagnostic: Coolant Bypass Valve REPLACEMENT needed. Factory warranty does not cover. After researching this issue I am shocked that there has not been a recall placed for this, there are hundreds of threads with people experiencing this same issue with their Toyota RAV4. This is over a $800 repair that should be covered by the manufacturer as it is an obvious equipment malfunction due to the manufacture with the overwhelming number of others having this same issue.

NHTSA ODI 11583838

"maintenance required visit your dealer" message came on at ~84k miles, continued to come on intermittently thereafter despite resetting maintenance reminder. Checked error codes and discovered issue was a faulty coolant bypass valve. Upon researching this issue, learned that numerous Toyota owners have experienced the same issue on various years/models and that dealership service centers are well aware of the problem. Despite this, Toyota has not issued any TSBs, or offered to compensate customers for replacement of this obviously defective part.

NHTSA ODI 11583530

Sunroof glass exploded for no reason. We were driving down the highway. The weather was mild. The glass exploded out. We have pictures of the glass protruding upwards not down

NHTSA ODI 11583271

-Engine maintenance required light is in and will not clear when the AC unit is running. -The engine coolant bypass valve is the problem. -Not sure if it affects safety if it were to fail. -This has been confirmed with independent service center.

NHTSA ODI 11583103

The coolant bypass vavle is going bad and needs to be replaced. If it goes bad then it could cause significant damage to my engine. The car Toyota car dealership stated that it is an a common issue with this year, make, and model.

NHTSA ODI 11582858

Faulty Coolant Bypass Valve. Toyota dealership told me it is the 20th one this week.

NHTSA ODI 11582691

Bypass Coolant Valve failed. Engine Maintenance Required message came up on dash and the dealership said this is happening in multiple Toyota models and to save my receipts for possible recall. Getting is repaired today [XXX] for $1,042.00 at Toyota Dealership Service in Nicholasville, KY INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11582076

2019 RAV4 with persistent check engine light. Dealership states it is a faulty coolant bypass valve. Valve is not leaking, it appears to be an issue with the part.

NHTSA ODI 11581581

Engine maintenance required message. The issue is the coolant bypass valve. I’ve seen hundreds of others complain about the same issue.

NHTSA ODI 11581625

The contact owns a 2019 Toyota Rav4. The contact stated that upon accelerating from a stop, the vehicle lunged forward. The vehicle was uncontrollable. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact that there were no open recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The approximate failure mileage was 36,000.

NHTSA ODI 11581101

Coolant Bypass Valve leaking onto electrical systems. If not fixed, electrical system will fail. Toyota is aware that it's a common problem.

NHTSA ODI 11581168

2019 Toyota RAV4 Hybrid XSE with 42000 miles on it. Engine light with message came on. “Malfunction in the electronic control of the engine, throttle or automatic transmission has been detected”. Toyota dealership said it was Code P0128. Seems like this is prevalent in the RAV4 when checking forums and owner sites. Why is there not a Recall for this matter for my VIN number. Toyota has other “engine coolant” recalls and I believe this one should be included! I am being charge almost 600$ for this repair!

NHTSA ODI 11580781

The engine maintenance required turned on at55k miles for the coolant bypass. After trying to get it repaired they had 500 on back order. Thousands of Rav 4’s are experiencing this with over $800 quote to repair , this cannot just be a basic issue this is bigger.

NHTSA ODI 11579922

Engine maintenance light on for coolant by pass valve

NHTSA ODI 11579431

Engine Maintenance Required Alert popped up on my vehicle. It’s a 2019 RAV4 with barely 60k mileage on it that I bought new off the dealership back in 2019. They are charging me $800 to get the coolant bypass valve repaired, but this is a known issue that all RAV4’s are experiencing (regardless if it’s at 20k or 100k miles)

NHTSA ODI 11579598

On [XXX], I brought my car in for its 60,000 mile check up. Everything was marked in the green zone including the “coolant.” On [XXX], car brought back in due to message on the car stating “Engine Service Required.” I went to the dealer and the advisor Daniel already had an idea it was the coolant bypass valve was most likely leaking coolant. Per advisor, he stated he has seen this many times before for these types of car bought within this year always has this problem. Upon inspection, the advisor was correct and it was the coolant bypass valve leaking coolant and needing to be repaired. I had to pay $1,278.55 just to fix this in a low mileage car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11578276

Coolant Bypass Valve went out. Causes the car to overheat if coolant leaks from the valve. HVAC system will not properly work if valve is bad. This is a common problem and should be addressed.

NHTSA ODI 11577490

The contact owns a 2019 Toyota Rav4. The contact stated while driving approximately 65 MPH, the "Engine Maintenance Required Please See Dealer" message was displayed. The contact stated that the vehicle was driving normally, however the message was intermittent. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the coolant bypass valve needed to be replaced. The dealer advised the contact that the failure was associated to DTC code: P26815; and that coolant was leaking into the engine. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 47,800.

NHTSA ODI 11575297