Home · 2019 Tesla Model S 60d · Complaints

What 32 owners told NHTSA about the 2019 Tesla Model S 60d

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (32)Crash / fire / injury (4)Suspension (8)Brakes (5)Driver assistance (5)Electrical system (4)Steering (4)Transmission & drivetrain (3)Airbags (2)Body & structure (2)Lights (2)Speed control (2)

4 of 32 complaints match · crash/fire/injury only · clear filters

Jan 9, 2024AirbagsBrakesCrash

On[XXX], at approximately 6:30 PM while I was driving my 2019 Tesla Model S in Fort Lee, NJ. While navigating through congested traffic and executing a right turn from [XXX] on a green light, the auto-pilot system was not using, my vehicle unexpectedly experienced sudden acceleration. Despite my immediate attempts to pump the brakes, the car failed to decelerate, resulting in a collision with a small bus at its rear side. Subsequently, the car continued at full speed, colliding with three additional vehicles before finally coming to a stop. Under such impact, no air bags opened. I would greatly appreciate further investigation and assistance in understanding the cause behind this sudden acceleration, as it not only endangered my safety but also resulted in damage to multiple vehicles. I do have a Police Report but cannot upload to this report, please let me know how to submit the report (Fort Lee Police Dept. Incident # [XXX] ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11564407

Oct 16, 2021Body & structureBackup camera & sensorsCrash

I have a Tesla with Full Self Driving software. On Oct 15, around 1:15 PM Central, in Austin, we had finished lunch. Testa was parked around 100 ft away and I pressed Summon to have the car come to where we were. Completely line of sights. The car while pulling out hit the car parked next to it and sustained body damage. No one was in the car. While I realize that the Summons software is in Beta, the car should not have hit the car safely parked next to it. I feel it is a big safety hazard to release software in a car which can cause damage including human. I feel Tesla should be marketing and selling FDS software while claiming it is in Beta and perhaps buyer should not use it. This is false advertising and can put human lives in danger. I can afford to fix the damage but I would like for Tesla to stop releasing untested software and refund buyers for FSD who are uncomfortable using it. Tesla has been making a lot of promises including how cool Summon works and I know from my own experience it does not and can cause damage. I will be happy support the investigation. I have saved the USB drive where Tesla might have captured information. In addition, Tesla has been collecting driving data and can share the data with the investigators.

NHTSA ODI 11437021

Jul 14, 2020Speed controlElectronic Stability Control (esc)EngineCrash1 injury

I WAS DRIVING MY 2019 MODEL S TESLA ON AUTOPILOT DOWN THE FREEWAY AT FREEWAY SPEED WHEN SUDDENLY IT STARTED BRAKING AND THE ALARMS WENT OFF AS IF REACTING TO AN IMPENDING COLLISION. ONLY, THERE WAS NOTHING IN FRONT OF ME TO REACT TO. THE GUY BEHIND ME REAR ENDED ME AND SPUN ACROSS TRAFFIC LANES. THANKFULLY, EVERYONE WALKED AWAY FROM THIS WITH WHAT WE THINK IS JUST WHIPLASH AT THIS TIME - IT COULD HAVE BEEN SO MUCH WORSE!

NHTSA ODI 11339261

Oct 21, 2019AirbagsSpeed controlCrash

TL* THE CONSUMER OWNS A 2019 TESLA MODEL S. THE CONSUMER STATED THAT WHILETHEY WERE PULLING INTO THE DRIVEWAY UNKNOWN, THE VEHICLE ACCELERATED AND CRASHED INTO THE GARAGE DOOR AND WALL. THE AIR BAGS DID NOT DEPLOY, AND THE STEERING WHEEL AND BRAKES SEIZED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76.2. *BF ORI NUMBER (XXX) ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB *BF *AS

NHTSA ODI 11269912

Working with the data? Download all 32 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Tesla Model S 60d verdict →