Aug 27, 2024Speed controlBrakesFuel systemCrash
While turning into a parking spot my wife had foot on the brake and vehicle accelerated over parking bumpers and into a fence and ultimately was stopped by a combination of a tree and the fence car drove through. This collision prevented her from crossing pedestrian sidewalk and continuing into Southbound traffic lane of state hwy. This incident put not only my wife at risk but also potentially any pedestrians or southbound vehicles. There were no system failures or warnings prior to my wife's arrival to her appointment. As mentioned this occurred within an approximate 5 second time frame. It is unknown as to what if any warnings occurred prior to/during the crash as my wife was pushing the brake to park when the sudden acceleration occurred. The braking system seems to have failed along with the sudden acceleration. The Automatic Braking System didn't engage, nor did the parking collision system. All our other Subaru's (including this vehicle have the collision warning and automatic braking systems) The dealership did not try to replicate the incident but all warning systems appear to be functioning correctly at this time. Following the accident I first reported the incident to my dealership where I purchased the vehicle. The initial damage estimate is forthcoming but Subaru tech indicated it will be may thousands of dollars to repair. I will follow-up next with Subaru's National Customer Care (per conversation with dealer) At the dealership (Southern Oregon Subaru) I had a safety/drive-ability inspection performed. Vehicle was given a clearance to drive, but obviously my wife refuses to drive it. Subsequent to the accident, we learned there are over 200 similar reports to NHTSA for this exact issue. We will also submit claim to insurance provider USAA.
NHTSA ODI 11611077
Dec 26, 2022Speed controlEngineDriver assistanceCrash
Purchased a low mileage, 2019 Subaru Outback Limited, had 16,407 miles on vehicle, had accident damage reported by CARFAX. At 27,383 miles an oil leak in valve cover gasket was discovered, Subaru fixed leak under warranty, engine removed. Upon driving the vehicle home following repairs, the car lunged forward through the garage door, into the garage, and damaged vehicle and garage interior as I approached the garage. Sudden acceleration occurred. Vehicle taken on flag bed to Subaru shop for repairs and investigation of incident by Subaru of America. Insurance company provided damage/repair estimate.
NHTSA ODI 11498852
May 9, 2022Speed controlCrash
The contact owns a 2019 Subaru Outback. The contact stated that while pulling into her residential garage at 3 MPH, the vehicle suddenly accelerated while the contact had her foot depressing the brake pedal. The vehicle hit the back wall of the garage, the hood crumpled back to the radiator, which was punctured, and the front bumper was creased and dented. Additionally, the passenger-side front door was unable to be opened. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The failure mileage was approximately 22,000.
NHTSA ODI 11463843
Oct 14, 2021Service Brakes, AirSpeed controlDriver assistanceCrash1 injury
The contact owns a 2019 Subaru Outback. The contact stated that while driving at a slow rate of speed and parking the vehicle suddenly experienced unintended acceleration causing the driver to lose control and crash into a brick wall. During the incident, the brake pedal was pressed but the vehicle did not stop. The driver sustained a left shoulder injury. A police report was taken at the scene. The vehicle was not yet towed. A police report was taken at the scene. The cause of the failure was not determined. The contact indicated that previously the vehicle had experienced unintended acceleration problems while driving at highway speeds with and without cruise control activated. In addition on several occasions, the collision avoidance system had erroneously activated while driving at highway speeds. The vehicle was taken to the local dealer who was unable to duplicate the failures and no service was performed. The manufacturer was notified of the failures. The failure mileage was 24,000.
NHTSA ODI 11436780
Aug 11, 2021Transmission & drivetrainSpeed controlEngineCrash
Certain year models of Subaru vehicles suffer from ‘sudden and unexpected acceleration’. We know since it has happened to us and, research shows, many, many other people. Waiting for the automatic garage door to open, the vehicle experienced the sudden and uncontrollable acceleration. This resulted in extensive damage to the vehicle, garage and contents in the garage. What will Subaru do when this happens at a crosswalk?
NHTSA ODI 11428666
Jul 18, 2021Speed controlCrash
I experienced sudden and unintended acceleration as I sat outside my garage idling with my foot on the brake waiting for the garage door to open. My car accelerated forward through my garage door and into the garage. It swept aside a refrigerator, freezer and a 700 pound safe that was bolted to the concrete floor. It finally stopped upon pushing several things against one of the I beams that hold the steel building up. The car also tore out the I beam support the side of the garage door upon entering. The tires continued to rotate until I turned off the engine.
NHTSA ODI 11425378
Jan 25, 2021Speed controlBrakesCrash
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE PARALLEL PARKING, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A POWER POLE. THE CONTACT PLACED THE VEHICLE IN DRIVE AND THE VEHICLE LURGED FORWARD WHILE THE BRAKE PEDAL WAS DEPRESSED. A POLICE REPORT WAS FILED. THERE WAS NO REPORTED INJURIES, FIRE, OR AIR BAG DEPLOYMENT. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE. THE CONTACT MENTIONED THE SIDE PANEL, BUMPER AND LIGHTS WERE DAMAGED. THE INSURANCE COMPANY WAS INFORMED ABOUT THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 12,000.
NHTSA ODI 11389738
Jun 24, 2020Speed controlCrash
AS I WAS REVERSING OUT OF MY DRIVEWAY RIDING THE BRAKE THE CAR ACCELERATED FULL THROTTLE AND WOULDN'T STOP. THE RESULT WAS I HIT A TREE. I AM THANKFUL IT WAS NOT A PEDESTRIAN OR ANOTHER PERSON. *TR
NHTSA ODI 11330687
Oct 28, 2019Speed controlDriver assistanceCrash
2019 SUBARU OUTBACK. CONSUMER WRITES IN REGARD TO DESIGN OR MALFUNCTIONING OF TECHNOLOGY. THE ADAPTIVE CRUISE CONTROL FAILED TO MAINTAIN ADJUSTED SPEED. *AS THE CONSUMER STATED WHILE DRIVING THE CRUISE CONTROL WAS SET TO 45MPH AT WHICH POINT, THE VEHICLE SPEED UP AND CRASHED INTO THE CAR AHEAD. THE PRE-COLLISION BRAKE SYSTEM DID NOT ACTIVATE. *JS
NHTSA ODI 11270790
Aug 16, 2019AirbagsSpeed controlBrakesCrash
SLOWLY PULLING STRAIGHT INTO PARKING SPOT AT GROCERY STORE. APPLIED BRAKE WHEN CAR SUDDENLY ACCELERATED. I WAS ABLE TO CONTROL STEERING, BUT BRAKES WOULD NOT WORK. STEERED CAR INTO EMPTY PARKING SPOT IN FRONT OF ME THEN TURNED HARD RIGHT TO AVOID HITTING PARKED CARS IN ROW ACROSS. SUBARU HIT A PICK UP TRUCK THAT WAS REVERSING OUT OF A DIAGONAL PARKING SPOT. THE CAR DIDN'T STOP UPON IMPACT, INSTEAD BOTH RIGHT SIDE WHEELS CLIMBED UP THE SIDE OF TRUCK AT AN ANGLE. AIR BAGS DIDN'T DEPLOY ON IMPACT. THIS WAS A VERY DANGEROUS SITUATION. THE ACCELERATION WAS UNCONTROLLABLE AND I AM AFRAID TO DRIVE THE CAR.
NHTSA ODI 11244551