Mar 1, 2023Electrical system
I have owned my car since January 2019. I replaced the battery in November 2022 because the car wouldn't start after being left home for a week with no one driving it. In January 2023, I had to replace my battery because the car wouldn't start after not driving it for a weekend. I was told the battery was faulty. Now, on March 1, 2023, my car won't start again since no one drove it yesterday. The fob won't even open the doors. I have heard that there is a lawsuit open over my car make, model, and year because of a battery drain problem.
NHTSA ODI 11509636
Aug 31, 2022Electrical system
If the car is not driven for multiple days, the battery completely dies. Recharging the battery resolves temporarily. Replacing the battery does not resolve the battery draining quickly. Dealer mechanic confirmed there is no unexpected drain on battery. There are no warning lights or messages.
NHTSA ODI 11482257
Aug 19, 2022Electrical system
Touch screen driver information system has random display and audible warnings. Audio and navigation display cannot be controlled and does random radio channels and map displays. The screen developed bubbles under the front panel that appears to activate the touch sensor for the display. This condition is very distracting to the driver and might cause unsafe vehicle operation. The constant display changing and beeping may also stimulate seizure symptoms for affected people also causing unsafe operation. This problem was identified by many Subaru Legacy and Outback owners in 2018 which led to a recall and warranty extension for repairs. The radio/nav display is manufactured by Harmon. It was widely reported in 2019 and the problem persists. Subaru contends that the display bubbles are caused by liquid contamination of the display, but this has not occurred in our vehicle, and dealers will not accept responsibility for the defective displays.
NHTSA ODI 11480111
Jun 15, 2022Electrical system
Battery keeps draining and dying. Replaced battery in October 2021, December 2021 and February 2022. Battery dead again June 2022.
NHTSA ODI 11469398
Apr 25, 2022Electrical system
Battery dies if car not used for a period of time. No telling when this will happen. Problem worse when ambient temperature cold but has happened in summer as well. Sometimes when not driven for a week but other times just a couple days. Has not stranded me yet, but not hard to imagine leaving at an airport and coming back to a dead car in a dark parking structure. Not even enough power to open the doors with fob. Taking it to dealer in a couple weeks for recall(fuel pump) and this problem. They may replace battery but as in other Subarus I figure the problem will persist.
NHTSA ODI 11462005
Jan 16, 2022Electrical system
IN OUR 3 YEAR OLD SUBARU LEGACY THE BATTERY IS DYING IF WE DO NOT START THE CAR EVERY TWO DAYS. ON THE THIRD DAY THE BATTERY IS DEAD AND NEEDS TO BE JUMPED. i TOOK IT TO THE DEALERSHIP, WHILE IT WAS STILL UNDER WARRANTY, AND WAS TOLD THAT THE BATTERY WAS FINE AND THERE WAS NO ISSUES FOUND.. i HAVE SINCE LEARNED THAT THERE IS A CLASS ACTION LAW SUIT ONGOING FOR OTHER SUBARU MODELS WHERE THERE IS A BATTERY DRAINAGE PROBLEM.
NHTSA ODI 11447652
Jul 13, 2021Electrical system
Purchased used vehicle in October 2020 with 1800 mileage. In April 2021 at 4000+ miles the vehicle (garage-kept) would not start. Attempted to recharge the battery 3 times over several days but it would not maintain the charge. Needed to call Roadside Assistance and have vehicle towed to the dealership (25 minutes away from my home). Dealership service department drained/dead battery and replaced with new battery.
NHTSA ODI 11424616
Oct 18, 2019Electrical system
I PURCHASED A BRAND NEW 2019 SUBARU LEGACY 3.6R LIMITED AND 3 MONTHS LATER WITH APPROXIMATELY 900 TOTAL MILES THE BATTERY DIED TWICE WHILE PARKED.
NHTSA ODI 11269328
Aug 13, 2019Electrical system
TL* THE CONTACT OWNS A 2019 SUBARU LEGACY. WHEN THE VEHICLE WAS STARTED, THE "CHECK MOTOR ENGINE" AND TWO OTHER UNKNOWN INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO KEARNY MESA SUBARU (858-278-7100, LOCATED AT 4797 CONVOY ST, SAN DIEGO, CA 92111) WHERE THE COMPUTER SYSTEM WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT NOT TO WORRY ABOUT THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 60.
NHTSA ODI 11243570
Aug 12, 2019SteeringElectrical system
TL* THE CONTACT OWNS A 2019 SUBARU LEGACY. WHILE DRIVING 30 MPH, THE STEERING WHEEL TURNED ON ITS OWN TO THE LEFT. THE CONTACT MANAGED TO REGAIN CONTROL OF THE STEERING WHEEL WITH NO ISSUE. ON ANOTHER OCCASION, WHILE DRIVING 45 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL MADE A SHARP LEFT TURN AND BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED ON BOTH OCCASIONS. THE VEHICLE WAS TAKEN TO PUTNAM SUBARU (LOCATED AT 85 CALIFORNIA DR, BURLINGAME, CA 94010, (888) 697-0962), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE CONTINUED AND MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 2,400.
NHTSA ODI 11243278