What 831 owners told NHTSA about the 2019 Subaru Forester Wilderness

While at a Stop as the engine turns off and awaits decompression of brake to turn on again vehicle moves forward bit, then the engine shuts down while in drive (stalls) had a vehicle hit me in rear but luckily I had my trailer hitch on because it saved me from body damage . I had to place in park and restart this has happened several times before and I’m kinda nervous and makes my wife nervous when stopping at lights or stop signs it might turn off in the middle of the intersection. When this occurrence happens all dash lights pop up … I checked engine with code reader after the incidents but it doesn’t give out any info on what could possibly be happening. I had the Dealership change the Thermo control module in 2025 but these occurrences has happened before and after the TCM replacement.Having the dealership check is like wasting my time and money because they aren’t able to pinpoint the cause without a code . There has to be a problem somewhere in the system it’s just that the dealership in Hawaii has no clue ..

NHTSA ODI 11711684

My Subaru smelled like gas and caught on fire while I was driving to work less than 72 hours after it left the service department at the local Subaru dealership. Earlier that week I dropped the car off for service due to a check engine light and multiple other warning lights on the dashboard. The check engine light was determined to be due to a faulty thermo control valve (a known issue on several models of 2019-2021 Subarus). During that service appointment, the thermo control valve was replaced under warranty, the 60000 mile service, state inspection, and an oil change/tire rotation were completed. The morning of the incident, the car smelled like gas, but there were no warning lights on the dashboard and the temperature and gas gauges were all in range. While looking for a safe place to pull over on the side of the road, the gas smell worsened, I heard a pop, the check engine light and every single other light on the dashboard lit up, it smelled like burning jet fuel, and the front of the car was smoking and there were flames, and all mechanical and electrical control of the vehicle was compromised. The car coasted to the side of the right lane. I was unable to operate the gear shift to put the car in park. I opened the driver’s side door, removed my seatbelt, grabbed my backpack, lunch bag, and phone, and exited the vehicle while it was still rolling. I ran around the back of the car to get onto the side walk. Flaming, melting pieces of plastic were coming off the bottom of the car. Flames and smoke were visible on the front hood of the car. I called 911 while the car continued to roll across several lanes onto the other side of the road. The burning car rolled and hit a guardrail on the opposite side of the road and continued to burn until the local Fire Department arrived on scene. Local police and the fire inspector wrote reports. My insurance declared the car a total loss. I have informed the local dealership and worked to get them access to the vehicle.

NHTSA ODI 11681834

While driving, the engine stalled and many dash lights came on. The thermo control valve was the cause. There was no warning and fortunately I was able to park off of the roadway. The car was towed to the nearest Subaru dealership at a cost of $223.00. The car was repaired under the extended warranty, but I am out the towing fee. Had the defective part been recalled, I would not have experienced this engine failure.

NHTSA ODI 11614894

CAR HAD JUST BEEN SERVICED BY SUBARU SERVICE DEPT ON 2/27/2024. ON 3/1/2024, WHILE TRAVELLING IN HEAVY RUSH HOUR TRAFFIC, WE SMELLED A VERY STRONG ODOR OF GASOLINE AND WERE ALERTED BY ANOTHER DRIVER THAT OUR CAR WAS LEAKING A LARGE AMOUNT OF GASOLINE IN THE ROADWAY. WE PULLED OVER TO A SAFE AREA, EVACUATED THE CAR, AND THE CAR BURST INTO FLAMES. FIRE WAS EXTINGUISHED BY THE WANTAGH FIRE DEPARTMENT. POLICE REPORT BY NY STATE POLICE WAS OBTAINED. CAR WAS REMOVED BY TOW TRUCK.

NHTSA ODI 11575058

On November 30th around 5:30 PM on [XXX] my wife struck and killed a 6 point buck. Thankfully a SC Highway officer was coming in the opposite direction saw the accident and aided my wife in getting out of the car as he had seen a fire in the engine compartment area. Shortly thereafter the car exploded and was engulfed in flames and totally destroyed. Neither the patrol officer nor the tow operator can remember an auto fire resulting from striking a deer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11558550

On our way to a vacation in NJ, we were driving on the expressway and a deer jumped over the rail into the hood of the car. The car immediately started to smoke ( dark black). We got out of the car, retrieved two luggage bags, and the car burst into flames. All within 60 seconds of hitting the deer. About five years ago, same thing happened to my daughter driving a Subaru WRX…. Twice in the same family….no recall?

NHTSA ODI 11537644

Car caught fire after a relatively slow (less than 35 mph) collision with a Chevrolet Tahoe. Other vehicle was driveable, my Subaru Forester caught fire.

NHTSA ODI 11459286

MY SON'S NEW 2019 SUBARU FORESTER TOURING BURNED TO A CRISP (TOTAL) ON SATURDAY, 10/19 IN I-95 NEAR NEW ROCHELLE, NY. VEHICLE WAS IN THE LEFT LANE AND THE CAR IN FRONT STOPPED AND THEY HIT IT, THEN THEY WERE HIT IN THE BACK, TOO. THEIR CAR BURNED BUT THE CAR IN FRONT AND BEHIND DID NOT. THE CAR IN FRONT WAS EVEN ABLE TO MOVE INDICATING NOTHING WRONG WITH ITS GAS TANK.

NHTSA ODI 11269863

IN AN ACCIDENT INVOLVING FRONT END TO OTHER CAR REAR END ON AN INTERSTATE HIGHWAY, THE AIRBAG SYSTEM DIDN'T DEPLOY. THE ENGINE THEN CAUGHT FIRE IN THE RIGHT FRONT OF THE ENGINE. THE ENTIRE CAR BURNED. FORTUNATELY NO INJURY TO DRIVER OR PASSENGER.

NHTSA ODI 11240861