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What 279 owners told NHTSA about the 2019 Subaru Crosstrek

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (279)Crash / fire / injury (10)Visibility & wipers (123)Electrical system (51)Engine (33)Transmission & drivetrain (23)Steering (15)Fuel system (12)Speed control (8)Body & structure (7)Brakes (6)Suspension (4)

1 of 279 complaints match · Speed control · crash/fire/injury only · clear filters

Feb 6, 2023Speed controlCrash2 injuries

unexplained acceleration. I was in a parking lot and driving slowly and the car just took off. I had to crash it into the building at the mall to avoid cars and people. The car was totaled and my husband had a broken rib. We were taken to the hospital. Car was inspected and serviced. by the dealership, no problems before this accident, no warnings.

NHTSA ODI 11505736

Working with the data? Download all 279 complaints as CSV · fetched from NHTSA July 12, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Subaru Crosstrek verdict →