Home · 2019 Subaru Crosstrek · Complaints
What 279 owners told NHTSA about the 2019 Subaru Crosstrek
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
1 of 279 complaints match · Electrical system · crash/fire/injury only · clear filters
Nov 12, 2024Transmission & drivetrainElectrical systemEngineFire
I sent my Crosstrek to the dealer for the WRE21 recall. After retrieving the car from the dealership with the recall fix in place, the engine stalled while I was at a red light and I could see smoke coming out from the hood. This occurred after driving less than 4 miles from the dealership. I opened the hood and could see that one of the coil packs on the driver side cylinder bank was on fire. I called 911 and the Fire Department had to extinguish the fire. The fire has rendered the vehicle inoperable and smoke damaged.
NHTSA ODI 11624885
Working with the data? Download all 279 complaints as CSV · fetched from NHTSA July 12, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2019 Subaru Crosstrek verdict →