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What 280 owners told NHTSA about the 2019 Subaru Crosstrek Wilderness

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (280)Crash / fire / injury (10)Visibility & wipers (123)Electrical system (51)Engine (33)Transmission & drivetrain (23)Steering (15)Fuel system (13)Speed control (8)Body & structure (7)Brakes (6)Suspension (4)

1 of 280 complaints match · Visibility & wipers · crash/fire/injury only · clear filters

Aug 28, 2019Visibility & wipers1 injury

WHILE DRIVING ON A WOODED TREE LINED STREET AT APPROX. 40MPH, THE RIGHT REAR PASSENGER WINDOW IMPLODED. THE GLASS SHATTERED AND FELL ONTO MY DAUGHTER WHO WAS IN HER CAR SEAT. GLASS PIECES DID CAUSE MINOR SCRATCH ON HER FOREARM. THERE WAS NO IMPACT TO THE WIDOW. MY DAUGHTER WAS JUST ROLLING IT UP AT THE TIME OF THE INCIDENT. WE TOOK VEHICLE TO DEALERSHIP AND WILL BE UNDER INVESTIGATION FOR THE NEXT 4-6 WEEKS. THE VEHICLE AT THE TIME OF INCIDENT, HAD APPROXIMATELY 200 MILES ON THE ODOMETER.

NHTSA ODI 11251950

Working with the data? Download all 280 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Subaru Crosstrek Wilderness verdict →