Home · 2019 Ram Promaster 3500 · Complaints
What 56 owners told NHTSA about the 2019 Ram Promaster 3500
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 56 complaints match · Equipment · clear filters
Sep 12, 2023Equipment
Unintended rapid deployment of the awning after pulling into a rest area. Had to climb up a ladder to manually retract the awning and duct tape the damaged awning to the rail. This could have happened while driving. This has happened to many, many other owners of the Coachmen class B RVs with the Carefree awnings. Upon inspection after returning home, the awning motor's plastic tabs were sheared off and the aluminum end plate was broken & distorted. My awning was not part of any recall as were some other Carefree awnings. This is a safety hazard with potentially life threatening consequences to other drivers.
NHTSA ODI 11544111
Apr 26, 2022Equipment
The Carefree motorized awning self-deployed at highway speeds (approximately 45 mph). The vinyl awning material sheared from the metal end bar deploying it as a flying projectile. One of the support bars broke and slammed into the side of the van/RV.
NHTSA ODI 11462181
Working with the data? Download all 56 complaints as CSV · fetched from NHTSA July 14, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2019 Ram Promaster 3500 verdict →