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What 25 owners told NHTSA about the 2019 Porsche Cayenne E-hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (25)Crash / fire / injury (1)Electrical system (9)Lights (5)Brakes (4)Driver assistance (3)Speed control (3)Transmission & drivetrain (3)Airbags (2)Lane Departure (2)Backup camera & sensors (1)Engine (1)

1 of 25 complaints match · Backup camera & sensors · clear filters

Jul 18, 2021Backup camera & sensors

The surround video camera system frequently fails. One, several and sometimes all cameras randomly fail when triggered by placing transmission in reverse to park. Image is replaced by icon of camera with diagonal line through it. The dealer has attempted to fix this problem 4 times without success. They replaced all cameras and the video control unit. Many other owners of Porsche Cayenne, Macan and Taycans have reported this problem on various Porsche blogs. No one has reported a solution to the problem. The cameras are restored after turning off vehicle, leaving vehicle and locking vehicle. After waiting at least 15 minutes before rebooting vehicle, the cameras function normally. I have spoken to other Porsche dealers and none are aware of a solution to this problem. I have registered a complaint directly with Porsche and have not received any response in over 6 months.

NHTSA ODI 11425366

Working with the data? Download all 25 complaints as CSV · fetched from NHTSA July 22, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Porsche Cayenne E-hybrid verdict →