What 42 owners told NHTSA about the 2019 Nissan Murano Hybrid

I am submitting this complaint regarding a manufacturing defect, specifically premature paint delamination of the exterior, factory-applied, Pearl White paint. The paint is lifting, bubbling, peeling and flaking exposing primer and metal. This damage did not result from impact, environmental exposure, improper maintenance, or misuse. The vehicle was inspected at a certified autobody repair facility and confirmed to be a factory defect. Nissan has declined to take responsibility for this defect despite the fact that this condition is a widely documented and recognized as mfg defect affecting Nissan vehicles across multiple model years. Images showing some of the damage are attached to this complaint.

NHTSA ODI 11733310

On 05/17/2022 I was on my way to work driving about 68-70mph on the interstate, WA HWY 520. At around 0625 am I suddenly heard a loud boom-explosion, and then glass everywhere—the sunroof spontaneously exploded and I looked up and there was a bug hole in it. I swerved a bit and then pulled over on the left, but due to very little shoulder in the road I got back on the highway. I am a physician and really needed to get to work on time so I took the photo after I got there about 8 more miles.

NHTSA ODI 11469959