Jul 7, 2025Electrical systemEngineFuel system
My 2019 Nissan Leaf (VIN: [XXX] ) has a known charging-related defect. The vehicle became undrivable on [XXX], due to its inability to charge. It had previously exhibited the same issue on [XXX]. The dealership (Grand Strand Nissan) has had the vehicle for over a week and has not been able to fix it. They are working with Nissan engineers but no repair or resolution has been found. The issue appears related to a known recall (R24B2), for which no fix is currently available. I have an open case with Nissan Consumer Affairs (XXX), and despite promises, I have not received a response from a regional case manager. The vehicle remains inoperable under warranty, creating a serious safety and mobility risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11671599
Jul 7, 2025Electrical systemEngineFuel system
My 2019 Nissan Leaf has been under recall since September 2024 (Recall #24V700000) due to being a fire hazard when using Level 3 chargers, also known as fast charging. I understand that issues can take time and specialized parts to resolve a recall. However, it is now 10 months later and Nissan still has no remedy to offer for this issue, leaving me unable to safely utilize this key feature. As a result of this delay, I have not been able to drive my vehicle on longer trips and instead make alternate arrangements like renting a vehicle at my own expense. This is also limiting my ability to sell or trade in the vehicle, which ultimately has diminished its value. While I have not suffered direct physical harm from Nissan's delay in resolving this recall, it has negatively impacted the quality and long-term value of the product.
NHTSA ODI 11671787
Feb 5, 2022EngineFuel system
About January 19, 2022 when the temperature was about -10 degrees F I drove my 2019 Nissan Leaf about 5 miles. When I turned on the car the battery level was at 60%. After I had been driving for about ½ mile I got a dashboard message that the battery was cold and power would be reduced. I got a similar message a few days before which did not result in any difference in power levels, so I ignored the message. At about 3 miles I had to go up a 10% grade hill of about 1/4 mile in length. As soon as I started up the hill and was accelerating I got the power reduction message again. At that point I was traveling about 50mph. Then in the next 10 seconds, and while I was about half way up the hill, the battery indicator on the dashboard dropped all the way down to 1%. The car lost all of its power and I had to pull over to the side of the road. As soon as I stopped the battery indicator started to rise and within the next 30 seconds had returned to 60%. I continued up the hill, and noticed that the power was decreasing and the battery indicator was dropping again. I made it to the top of the hill and stopped again. The battery indicator returned to 60%. I had to stop one more time to allow the battery to recover, but made it to my destination without further problems. Two hours later I started for home and the car operated normally. Between that day and February 5 there have been no further incidents, even though early morning temperatures have ranged from -7 degrees to -28 degrees on 13 days. I took the car to Freedom Nissan in South Burlington, VT on Feb. 2. However, they told me that there was no record of such an incident on the computer and they would do nothing without such a record. To have the car go from full power to zero power in a 10 second period is a very disconcerting experience. It should have provoked an error message in the onboard computer. I think this is a safety problem and would like you to look into it.
NHTSA ODI 11450555