What 124 owners told NHTSA about the 2019 Nissan Leaf Plus

The contact owned a 2019 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 23V494000 (VEHICLE SPEED CONTROL), 24V700000 (ELECTRICAL SYSTEM), and 24V071000 (BACK OVER PREVENTION). The contact stated that while driving approximately 20 MPH and coming up to an intersection, the vehicle ahead of the contact had stopped in front of the contact due to a crash. The contact attempted to stop the vehicle; however, the vehicle failed to stop. The contact stated that the brake pedal was depressed; however, the vehicle unintendedly accelerated and crashed into the rear of the vehicle ahead. The contact stated that the vehicle came to a stop at the intersection under the traffic light after the crash. There were no warning lights illuminated; however, there was a beeping sound while attempting to stop the vehicle. The driver’s and passenger’s side air bags deployed as needed. The contact was unsure if a Police report was filed. The contact stated that the vehicle was driven to the residence. The contact sustained an injury to the right knee from the impact, sciatic nerve injury, shoulder pain, and emotional distress. The contact went to the Emergency room and had since received physical therapy. The contact believed that one other person in one of the other vehicles had sustained injuries. The contact stated that the vehicle had been towed to an auto body shop, and the contact stated that the body shop had deemed the vehicle a total loss. The contact stated that the dealer had contacted the body shop and had been harassing her as well as the body shop about returning the vehicle to the dealer. The contact then took the vehicle home with an abnormal clinking sound. The manufacturer was notified of the failure and suggested that there would be an investigation into the failure. The failure mileage was 82,000.

NHTSA ODI 11652665

On 7/19/2024 while charging the car at Chargepoint Johns Creek, I heard a "clunk" sound as if something had popped off from beneath the body of the Leaf. At the same time, the charging emergency stopped. Smoke started to come out from under the Leaf. There was a smell as if something was melting, making me feel dizzy and nauseous. I felt a sense of confusion from inhaling the smoke. Since both my son and I were outside the car, we were able to quickly pull away and escape as soon as the smoke started. If we had been inside the car, or if this had happened while driving, we might have been unable to escape in time, lost consciousness from the smoke, and possibly died in the fire. The smoke continued for about 15 minutes, followed by a fire. At the same time, there was a sound of something exploding. The police arrived, followed by the fire truck. It took a long time to extinguish the fire, possibly because the lithium battery caught fire. Please refer to the video. ︎Mental and Physical Condition After the Accident Both my son and I are experiencing symptoms similar to PTSD. When we smell smoke or drive a car, we feel chills, nausea, and dizziness, which negatively affect our daily lives. This incident left burn scur to my son and has started having nightmares and crying at night. Seeing an electric vehicle scares us to the point that our bodies freeze and we can't move. Also, seeing fire or hearing car sounds suddenly makes us tremble, our hearts race, and we have difficulty breathing. We start crying uncontrollably in a panic, and it takes time to calm down. It is difficult to control our emotions. We are experiencing insomnia, likely due to the excitement of our nerves from the accident. We probably need mental treatment such as therapy and physical treatment to alleviate insomnia and tension.

NHTSA ODI 11608237