What 251 owners told NHTSA about the 2019 Nissan Leaf Bev

More than a year later, and Nissan still has no remedy available for recall 24V-700, posing a fire risk to consumers. In what universe would a software remedy take a major auto manufacturer more than a year to develop? NHTSA has the ability to regulate and safeguard the public. Instead they have become known as a toothless, ineffective exemplar of government brokenness. Why?

NHTSA ODI 11706275

There was no incident...but I am reporting the fact that Nissan has not provided a remedy and the recall has been in place over a year. I and other owners of affected Nissan Leafs are not able to use the car to its full capacity. I strongly recommend NHTSA encourage/force Nissan to deliver a remedy and, indeed, compensation for the fact that these cars could not be use for long-distance driving for over a year (and counting).

NHTSA ODI 11703234

The existing recall has now been outstanding for 15 months with no resolution proposed by the manufacturer and threats of disastrous consequences if the car is used as intended.

NHTSA ODI 11702649

Car is unable to be quick, charged due to recall, leaving me, limited on charging my car quickly and driving it efficiently

NHTSA ODI 11702614

For my Nissan Leaf 2019, I used DC fast charger to charge up while returning home from another town, with battery below 8%. It charged and got home and plugged in my Level2 charger overnight. In morning it displayed a “Service EV System” error and became undriveable. It would not go into Drive or Reverse. It will go into Neutral or Parking only. When I got it towed to Dealership, they cleared the code and gave back the car as drivable. But when I plugged in Level2 charger overnight, next morning same issue occured. Now Dealership did full diagnostics and tells me the car needs PDM (Power Distribution Module) replaced. Nissan previously issued Service Campaign P9351 for this exact issue, but my VIN is not included. I believe my vehicle has the same defective PDM and poses a safety risk due to sudden loss of drive power. Nissan has declined coverage. I am requesting NHTSA investigate whether the recall should be expanded to include additional affected vehicles. Also there is open Recall R24B2 regarding Lithium Battery getting too hot durinig Fast DC charging for which they don't have the Remedy yet. I recall that only 3-4 weeks before above incident, I had my previous Fast DC charging session, after which I got a message on dashboard saying something like "Battery is very hot". I waited for 10 minutes before driving. Each time I would drive from standstill position, it will accelerate very slowly, but eventually drive OK after speeding up. I came home and let it cool overnight, and did not notice same symptom again until above PDM related issue happened after next Fast DC charging session.

NHTSA ODI 11700893

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired, and the dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and the contact was informed that an interim solution would be provided. The contact had not experienced a failure.

NHTSA ODI 11700431

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the vehicle unexpectedly shut off while driving. The contact stated that upon restarting the vehicle, the message "Service EV System" was displayed, and the vehicle shut off. The vehicle was towed to the dealer several times. The dealer cleared the codes and informed the contact that the failure could not be duplicated; however, the failure persisted. The dealer advised the contact that a diagnostic test was needed. The vehicle was not repaired. Additionally, the contact stated that the vehicle failed to charge completely and had become inoperable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The vehicle was not repaired. The failure mileage was approximately 98,350.

NHTSA ODI 11700134

Nissan has had an open recall for over a year and sent me multiple recall letters for NHTSA Recall Number: 24V-700. This recall has had no remedy to date. It was opened in 2024. I have to commute to work daily and am not able to fast charge my 2019 Nissan leaf anymore. This renders the car useless for my daily driving. I am only able to slow charge and not able to use the car for its intended purpose and original purpose. Please help as the resale of this vehicle has dropped from this recall. I am stuck with a car I cannot use for which it was advertised for. I'm looking into doing a buyback but wanted to start here for help.

NHTSA ODI 11699746

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted; however, the contact was informed that parts were unavailable. The contact stated that the parts had not been available for more than a year and a half. In addition, the contact stated it was an inconvenience not to be able to use the fast charge because of the unrepaired recall. The manufacturer was not contacted. The contact had not experienced a failure.

NHTSA ODI 11699946

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

NHTSA ODI 11698650

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, parts for the recall repair were not yet available. The dealer was made aware of the contact's concerns; however, the contact was informed that the parts were not available. The contact stated that the dealer should not have sold the vehicle with the unrepaired recall because the vehicle was unsafe. The manufacturer was made aware of the failure, and a case was filed. The contact had not experienced a failure.

NHTSA ODI 11697691

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11697400

Nissan announced recall R24B2 on September 19, 2024. The vehicle is at risk of overheating/fire when FAST CHARGING. Nissan has not provided ANY solution to this issue in the 14 months the recall has been open. Dealers have no information, Nissan says they are "working" on a software fix but give no date or schedule for repair. The official response from Nissan Corporation has been to tell us that they believe the recall solution of "DO NOT FAST CHARGE" is sufficient and they do not need to provide us any further assistance or compensation. The vehicle cannot be driven further than a single charge will allow because major EV charging station companies have now BANNED Nissan Leaf's from using their stations because of fire risk. This means outside of my HOME, I cannot charge the Leaf AT ALL. There is no usability of a vehicle that cannot be charged or powered outside of the home for risk of fire or damage to the battery. I was charged MORE money to have fast charging and a larger battery in this vehicle to be able to utilize it for ALL of my driving needs, including the ability to fast charge to increase range of the vehicle. Our vehicle had swollen battery modules that had bent or damaged the stacks and required a new battery to be installed due to the swelling of the modules leaving the vehicle unable to power on. Nissan replaced the battery in October 2025, but informed us despite a NEW battery the vehicle STILL CANNOT BE FAST CHARGED, as they are still unsure of how to fix the rapid heating of the cells. The vehicle will likely see the same swelling and degradation of the batteries without a PROPER solution from Nissan, leaving me to minimize any driving of a vehicle I am actively paying for, to avoid risk to my family, home and vehicle.

NHTSA ODI 11697012

My 2019 Nissan Leaf SV (VIN [XXX] ) is affected by Recall 24V-700 / Nissan R24B2, a critical battery defect with no available fix since September 2024. Nissan has acknowledged the defect but has not provided any remedy. Despite repeated follow-ups with Nissan Consumer Affairs and their Arbitration Specialist, I have received no updates or resolution. The vehicle’s charging performance and safety are materially impaired. This defect has persisted for over one year, violating Nissan’s federal recall obligations. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11696812

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the company EV GO no longer allows Nissan Leaf vehicles to charge at their stations. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11696678

trying to fast charge the car, i noticed some buzzing and a weird smell. i have unplugged the charger right away. But definitely this is a HUGE safety risk.

NHTSA ODI 11693411

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System). The contact had not experienced a failure with the vehicle but called to report that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of a lack of parts availability to complete the recall repair.

NHTSA ODI 11691688

NHTSA Recall Number24V-700 It has been over 1yr since the recall was issued for fire risk on the Nissan leaf and still no fix is available. Nissan continues to ask users to not charge with level 3 charging which in my leaf was an expensive option. Limits my ability to use my car for longer trips. How much time do they legally have to remedy the issue?

NHTSA ODI 11691428

State of charge wildly fluctuates at charge less than about 60%, making the car unusable except for very short trips between charges. Lack of fast charging (active recall) means that car cannot be used for its intended purpose

NHTSA ODI 11691452

Manufacturer has not remedied recall for over a year, continually pushing recall remedy date back. No new recall remedy date is available. Car is not functional for lvl 3 charging as advertised on sale.

NHTSA ODI 11691500

I have the same complaint as the other 2019 leaf owners. It's been over a years since I was told a recall was in effect for the car I haven't been able to drive it any significant distance because I can't use a fast charger. Additionally, the rear camera that had been recalled and supposedly fixed is now malfunctioning again. When I contacted Nissan I did get in touch with the arbitration department but they are giving me the runaround

NHTSA ODI 11691356

Nissan issued a recall for my car in September 2024, stating that 2019 Leafs cannot use CHAdeMo fast charging until the problem has been remedied. Nissan gave multiple estimates of when the recall would be completed (first in the fall/winter of 2024, then early 2025). Despite the recall being most recently estimated to be remedied in March 2025, it is now October 2025 and there is no solution, nor any recourse for the lack of remedy. Accordingly, for over a year, I have been unable to use fast charging, making it impossible to take any trip longer that 135 miles (my range on one charge). Using a level 2 charger takes ~8 hours to charge meaning that if the battery gets close to zero, I need to stay in one location for at least 8 hours before I can make it back home. Nissan has not presented any workable solutions nor any kind of compensation for this considerable defect for over 1 year.

NHTSA ODI 11691389

The following Nissan recall: NHTSA ID: 24V-700 NISSAN ID: R24B2 The issue was recognized in October of 2024, and owners of affected vehicles were advised not to use level 3 chargers, otherwise the battery cells could experience excessive lithium deposits, creating a risk of explosion. A fix was promised by November 2024, and then rescheduled to be done by spring of 2025 (Nissan's website still says March 2025 as date for remedy). Most recently, Nissan sent out a communication that the fix would be done by the "third quarter" of 2025. This is not only a safety hazard, as if someone forgets the recall, or is unaware of it, there is significant risk. On a practical level, I cannot undertake road trips with my vehicle, as the length of time it would take to recharge on level 2 simply is not logistically feasible. Even for daily commuting, I've had to spend considerable time the past year finding level 2 chargers and waiting for my vehicle to slowly charge. The length of time this has taken is excessive and Nissan should be either buying back all affected vehicles or else offering owners like myself significant settlement checks for the inconvenience.

NHTSA ODI 11691395

Per NHTSA ID Number: 24V700000: Summary Nissan North America, Inc. (Nissan) is recalling certain 2019-2020 LEAF vehicles equipped with a Level 3 quick charging port. The lithium-ion battery may overheat during Level 3 charging. Remedy Owners are advised not to use Level 3 quick charging until the remedy is completed. Dealers will update the battery software, free of charge. Interim letters notifying owners of the safety risk were mailed October 10, 2024. A second notice will be sent once the remedy becomes available, anticipated in Quarter 3 of 2025. This is a phased recall. Owners may contact Nissan Customer Service at 1-800-867-7669. Nissan's number for this recall is R24B2. It has been a year with no fix and no remedy in sight, and it is now Quarter 4 of 2025. Level 3 quick charging allows for longer roadtrips and the use of the car has been limited to only local driving since the recall was issued.

NHTSA ODI 11691149

R24B2 Battery recall has been going on for a full year now with remedies being moved every time the date has been reached. Nissan refuses a buyback, but still has no solution to the no fast charging mandate. The car would NOT have been purchased if I had known there is essentially no level 3 charging on this car.

NHTSA ODI 11690044