What 251 owners told NHTSA about the 2019 Nissan Leaf Bev

The contact owns a 2019 Nissan Leaf. The contact stated that the level one charger was inoperable and failed to charge the vehicle. The vehicle failed to charge overnight. The contact was checking the charging status throughout the night. The charger failed to operate. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System). The vehicle was taken to the local dealer, who determined that the charger was working as designed. The vehicle was taken back to the local dealer, who inspected the vehicle and determined that there was no charging issue. The charger eventually failed completely. The contact called another unknown local dealer, but the vehicle had not been diagnosed or repaired. The contact purchased a level two charger. The contact was concerned about voiding the warranty. The contact requested a buyback. The manufacturer was contacted and opened a case, but no other assistance was provided. The approximate failure mileage was 98,000.

NHTSA ODI 11721512

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11720809

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that due to the recall information, the vehicle should not be charged at high-speed charging levels, and the vehicle could not be properly charged for a long trip. The dealer was contacted and confirmed that the part was not yet available for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 25,000.

NHTSA ODI 11720349

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11720006

This recall is over a year old, based on science there is likely no software fix supported by the age of the recall. Since there clearly is no software fix, battery replacement should be mandated. This car is not able to be used as advertised, since it supported fast charging. I would need to rent another car for any trips over about 90 miles in one direction.

NHTSA ODI 11719325

Nissan has instructed us not to use fast charging. However, I do not have a home charger and do not have access to any other charging option besides fast charging. This leaves me in a very difficult position. I am extremely concerned about my family’s safety and my own. I am constantly worried that the vehicle could catch fire at any time while we are inside. This situation has caused significant stress and anxiety, as I no longer feel confident that the car is safe to drive. Given these concerns, I am requesting a buyback so that I can purchase a vehicle that I feel is safe and reliable. I do not want to continue putting my family at risk or live with the constant fear that something could happen while we are on the road.

NHTSA ODI 11719254

Three issues remain unsolved as Nissan states there is no current fix. 1) Recall for battery/fast charge. Recall was supposed to be fixed by Nov 24 and has not been fixed. Fast charge could lead to fire. Charging is limited to level 1 or level 2. 2) Software update causes heat to stop working at will. This is a safety hazard as temps in the upper midwest dip below zero degress. Nissan consumer affairs state their engineers are working on it, but this is the second winter season I'm dealing with this. 3) Infotainment system reboots daily at will and this is a safety issue as well. There is TSB that fixes this but my VIN is not included in the TSB therefore Nissan refuses to update it.

NHTSA ODI 11717214

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the recall had been initiated two years prior, and the remedy was not available. The dealer was contacted; however, the contact was informed that parts were not yet available. The manufacturer was not contacted. The contact had not experienced a failure.

NHTSA ODI 11716811

Recall campaign R24B2 was issued 9/20/24 and there is still no remedy. It has prevented me from using my vehicle as intended because I am unable to go anywhere with a longer distance since I can't use level 3 charging. This issue has not been fixed in a timely manner and I contacted the dealership in 2025 - they DID NOT RESPOND. This is unacceptable. I believe I am entitled to a repurchase since I am unable to fully utilize this car safely. Also, another problem was just discovered regarding the heating system not functioning properly on extremely cold days. I live in MN and this has been a serious problem this winter. I hope Nissan is investigated.

NHTSA ODI 11716139

Nissan has reported than some cars could abruptly catch fire while DC fast charging due to excessive lithium deposits within the battery cells. In certain circumstances, those excess deposits could create additional electrical resistance while fast charging, overheating the battery pack and causing a fire. The NHTSA's reference number is 24V-700. This problem was first discovered in 2024 and officially reported in September 2024. This is nearly a year and a half ago and limits the usefulness of the vehicle to local driving only. It is ridiculous that a remedy still hasn't been implemented.

NHTSA ODI 11714528

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted, and an appointment was scheduled, however the contact received notifications from the dealer that the parts were not available. The contact stated that the manufacturer had initiated the recall in 2024, and parts were still not available. The contact had not experienced a failure.

NHTSA ODI 11713857

September 19, 2024: NHSTA Recall 24V-700 due to lithium battery fire risk. I was advised: Do not quick charge. Two interim letters were sent in October and November 2024 saying no remedy was available; do not quick charge. A third interim letter was in June 2025 sent saying do not quick charge but remedy would be available in third quarter 2025. All of the above is verified in NHSTA Safety Recall Report: [XXX] . This report indicates that an interim remedy is being tested, a remedy that will shut down the vehicle if the battery overheats to a point that it might cause a fire, but there is no permanent remedy available. I have received no communication from Nissan for the past 6 months. In December 2025, I asked my local Nissan dealer is a remedy was available and I was told they did not have a remedy available. I have now been unable to quick charge my car for 16 months. This is an egregious violation of my warranty. Nissan needs to repurchase my LEAF. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11713662

Nissan issued a recall on my 2019 Nissan Leaf for unsafe level 3 charging. I understood the answer to be a software update. It has been almost two years and no solution. I can't drive from Colorado Springs to Denver and back without having to charge. I need to be able to do this and I even had to buy a cheap ICE to get back and forth. I need this car to do what I need or I need Nissan to replace the battery or buy my car back so I can drive it as I need.

NHTSA ODI 11713347

I am filing this complaint regarding the ongoing safety risk and lack of remedy for NHTSA Recall 24V-700, which affects my 2019 Nissan Leaf. This recall was officially initiated in September/October 2024 due to a risk of high-voltage battery fires during Level 3 (DC Fast) charging caused by lithium deposits in the battery cells. It has been approximately 16 months since Nissan issued the interim notification advising owners to stop using Level 3 quick charging. To date, no functional remedy has been provided. This delay has resulted in: 1. Unaddressed Fire Risk: The vehicle contains a known defect that can lead to a thermal incident. While Nissan’s interim "solution" is to avoid fast charging, the underlying hardware defect remains in the vehicle. 2. Loss of Essential Functionality: I am unable to use the advertised DC fast-charging capability of my vehicle. This severely limits the vehicle's utility for trips beyond its immediate range and forces me to rely exclusively on slower Level 1 or Level 2 charging, which is not always feasible. 3. Unreasonable Delay: Under 49 U.S.C. Chapter 301, manufacturers are required to remedy safety defects within a reasonable time. A delay of over a year for a software-based fix (which Nissan has stated is the intended remedy) is unreasonable and leaves the consumer with a diminished and potentially hazardous product. I am requesting that the NHTSA investigate the cause of this extensive delay and compel Nissan to either provide an immediate repair, offer a vehicle buyback, or replace the defective battery modules, as the proposed software "patch" appears insufficient to address the physical cell degradation.

NHTSA ODI 11713352

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that while exiting an alley, the vehicle struck a sign. The contact stated that the blind spot on the vehicle blocked the view of the street sign. The panels were located by the small window and the windshield. The contact was not injured. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11712255

This current recall has been not been solved in over a year: Sep 19,2024 Manufacturer Recall NumberR24B2 NHTSA Recall Number24V-700 Recall StatusRecall Incomplete, remedy not yet available. I cannot drive as intended because I am no longer able to use a level 3 charger. This is unacceptable and I am no longer able to make longer distant commutes.

NHTSA ODI 11711870

Nissan Leaf experienced large state of charge fluctuations while driving. State of charge was jumping up and down rapidly. Vehicle was taken in to Alpine Nissan in Federal Height, Colorado. Car was diagnosed with a cell imbalance across multiple cells which coincides with recall number R24B2 (NTHSA - 24V-700). I have been trying for weeks to get Nissan Consumer Affairs to give me a solution for the car as its undrivable due to the safety defect. At this point I haven't been able to get anyone on the phone in the last week. The car has a serious loss of power risk and is a fire hazard. The defect is well documented in the recall. The raw battery data and invoice for battery replacement is attached. Case number with Nissan is #[XXX]. I cannot get a written statement from the manufacturer or the dealer that the car is safe to drive in its current state. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11710456

RE: Manufacturer Recall Number R24B2 - No Remedy available for more than a year! I am the original owner of my 2019 Nissan Leaf SL in California but have been unable to use my car for traveling due to the fast charge port recall. I have performed all the services and the recalls at the local Nissan dealer but there is still no remedy for the fast charge issue. As per the purchase agreement with Nissan, I should be able to use fast chargers without limitation but the lack of ability to use the fast charge port has severely hampered my ability to use the vehicle to travel even within my state. Nissan has promised a fix for more than a year but has failed to deliver.

NHTSA ODI 11710045

Recall issued 9/24. Remains without a remedy with no estimated time for solution per Nissan Consumer Affairs Regional specialist. Vehicle is unsafe to be charged at fast charging chargers due to possibility of fire in lithium ion battery limiting my ability to travel. Also,the market value and utility is diminished due to this open recall. Requested buy back from Nissan North America and was denied citing not enough repair information on file with dealership where purchased and serviced. I see no connection to this statement governing the recall in question. I have followed the manufacturer’s recommended service for this vehicle as stated in the owner’s manual. This is unsatisfactory to me due to this extended recall compromising my safety and my ability to get market value for the vehicle at this point in time should I choose to do so.

NHTSA ODI 11709309

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact wanted to know how a battery software update would prevent a failure. The contact had not experienced a failure.

NHTSA ODI 11709153

More than a year later, and Nissan still has no remedy available for recall 24V-700, posing a fire risk to consumers. In what universe would a software remedy take a major auto manufacturer more than a year to develop? NHTSA has the ability to regulate and safeguard the public. Instead they have become known as a toothless, ineffective exemplar of government brokenness. Why?

NHTSA ODI 11706275

The current recall is over 1 year old and there has been no response from Nissan on Remedy of Battery Recall. The Nissan Dealer and Nissan Help has been unresponsive.

NHTSA ODI 11705853

There was no incident...but I am reporting the fact that Nissan has not provided a remedy and the recall has been in place over a year. I and other owners of affected Nissan Leafs are not able to use the car to its full capacity. I strongly recommend NHTSA encourage/force Nissan to deliver a remedy and, indeed, compensation for the fact that these cars could not be use for long-distance driving for over a year (and counting).

NHTSA ODI 11703234

The existing recall has now been outstanding for 15 months with no resolution proposed by the manufacturer and threats of disastrous consequences if the car is used as intended.

NHTSA ODI 11702649

Car is unable to be quick, charged due to recall, leaving me, limited on charging my car quickly and driving it efficiently

NHTSA ODI 11702614