What 251 owners told NHTSA about the 2019 Nissan Leaf Bev

Battery charging system cannot be used on fast chargers without potential overheating and fire, therefore, I cannot travel safely beyond my immediate area without incurring a risk to myself and others. The recall has been ongoing with empty promises of a fix since September of 2024, over 1 year and 6 months ago. So, that means this risk has been in place for much longer.

NHTSA ODI 11725343

Not able to safely quick charge battery ,have been notified by Nissan on January 2020 to cease quick charge due to fire danger,have been Notified by Nissan each year promising a recall fix now 2026 still no fix

NHTSA ODI 11725030

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle lost automotive power. An unknown warning light was illuminated. The vehicle was taken to a local dealer, where it was determined that the battery needed to be replaced. The vehicle was not repaired. The vehicle was also taken to another local dealer Kelly Nissan Inc., (4300 W 95th St, Oak Lawn, IL 60453); and it was determined that the battery needed to be replaced. The vehicle was not repaired because parts were not available. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000.

NHTSA ODI 11724613

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was unable to use the Level 3 quick charging for long-distance driving until the remedy was available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

NHTSA ODI 11724742

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact was unable to use the quick charging port. In addition, the contact stated that the vehicle could not be driven long distances because of the unrepaired recall repair. The manufacturer was made aware of the failure but provided no assistance. The contact had not experienced a failure.

NHTSA ODI 11723875

My 2019 Nissan Leaf has a charging safety issue that prevents safe use of Level 3 DC fast charging. Nissan has instructed owners not to use Level 3 fast charging because of a potential battery overheating condition. Nissan representatives stated that engineers are working on a remedy, but no repair is currently available. Level 3 charging is a normal and necessary charging method for this vehicle. Being unable to safely use fast charging significantly limits the safe operation and intended use of the vehicle. In addition, I have experienced concerns with slower charging as well. Nissan advised me to have the dealership diagnose the issue while also stating that engineering is still developing a fix. Because the manufacturer has acknowledged a charging safety concern while no repair is currently available, I am submitting this complaint so the issue is documented and reviewed by NHTSA for safety implications.

NHTSA ODI 11722924

Under battery recall, unable to charge with public chargers (incompatible standards and fire risk) and at home. Being legally represented by MFS LEGAL and filed case with Nissan Consumer Affairs case [XXX]. No software update or fix in sight. Talked with consumer affairs as well as future Nissan in Folsom and Roseville with no solutions! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11722472

See attached document for complaint. I am the owner of a 2019 Nissan Leaf that has a recall on the Level 3 charging system. I have received many letters telling me it will be soon for them to fix the issue and they still haven't done a thing to resolve this. I am [XXX] and live on $1200 a month social security and can’t afford to trade in with a payment every month to upgrade. I live in the country and it is many miles to doctor visits and other appointments and it causes me much stress to keep going. Please let me know anything you can about my problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11722259

The contact owns a 2019 Nissan Leaf. The contact stated that the level one charger was inoperable and failed to charge the vehicle. The vehicle failed to charge overnight. The contact was checking the charging status throughout the night. The charger failed to operate. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System). The vehicle was taken to the local dealer, who determined that the charger was working as designed. The vehicle was taken back to the local dealer, who inspected the vehicle and determined that there was no charging issue. The charger eventually failed completely. The contact called another unknown local dealer, but the vehicle had not been diagnosed or repaired. The contact purchased a level two charger. The contact was concerned about voiding the warranty. The contact requested a buyback. The manufacturer was contacted and opened a case, but no other assistance was provided. The approximate failure mileage was 98,000.

NHTSA ODI 11721512

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11720809

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that due to the recall information, the vehicle should not be charged at high-speed charging levels, and the vehicle could not be properly charged for a long trip. The dealer was contacted and confirmed that the part was not yet available for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 25,000.

NHTSA ODI 11720349

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11720006

This recall is over a year old, based on science there is likely no software fix supported by the age of the recall. Since there clearly is no software fix, battery replacement should be mandated. This car is not able to be used as advertised, since it supported fast charging. I would need to rent another car for any trips over about 90 miles in one direction.

NHTSA ODI 11719325

Three issues remain unsolved as Nissan states there is no current fix. 1) Recall for battery/fast charge. Recall was supposed to be fixed by Nov 24 and has not been fixed. Fast charge could lead to fire. Charging is limited to level 1 or level 2. 2) Software update causes heat to stop working at will. This is a safety hazard as temps in the upper midwest dip below zero degress. Nissan consumer affairs state their engineers are working on it, but this is the second winter season I'm dealing with this. 3) Infotainment system reboots daily at will and this is a safety issue as well. There is TSB that fixes this but my VIN is not included in the TSB therefore Nissan refuses to update it.

NHTSA ODI 11717214

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the recall had been initiated two years prior, and the remedy was not available. The dealer was contacted; however, the contact was informed that parts were not yet available. The manufacturer was not contacted. The contact had not experienced a failure.

NHTSA ODI 11716811

Recall campaign R24B2 was issued 9/20/24 and there is still no remedy. It has prevented me from using my vehicle as intended because I am unable to go anywhere with a longer distance since I can't use level 3 charging. This issue has not been fixed in a timely manner and I contacted the dealership in 2025 - they DID NOT RESPOND. This is unacceptable. I believe I am entitled to a repurchase since I am unable to fully utilize this car safely. Also, another problem was just discovered regarding the heating system not functioning properly on extremely cold days. I live in MN and this has been a serious problem this winter. I hope Nissan is investigated.

NHTSA ODI 11716139

Nissan has reported than some cars could abruptly catch fire while DC fast charging due to excessive lithium deposits within the battery cells. In certain circumstances, those excess deposits could create additional electrical resistance while fast charging, overheating the battery pack and causing a fire. The NHTSA's reference number is 24V-700. This problem was first discovered in 2024 and officially reported in September 2024. This is nearly a year and a half ago and limits the usefulness of the vehicle to local driving only. It is ridiculous that a remedy still hasn't been implemented.

NHTSA ODI 11714528

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted, and an appointment was scheduled, however the contact received notifications from the dealer that the parts were not available. The contact stated that the manufacturer had initiated the recall in 2024, and parts were still not available. The contact had not experienced a failure.

NHTSA ODI 11713857

Nissan issued a recall on my 2019 Nissan Leaf for unsafe level 3 charging. I understood the answer to be a software update. It has been almost two years and no solution. I can't drive from Colorado Springs to Denver and back without having to charge. I need to be able to do this and I even had to buy a cheap ICE to get back and forth. I need this car to do what I need or I need Nissan to replace the battery or buy my car back so I can drive it as I need.

NHTSA ODI 11713347

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that while exiting an alley, the vehicle struck a sign. The contact stated that the blind spot on the vehicle blocked the view of the street sign. The panels were located by the small window and the windshield. The contact was not injured. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11712255

This current recall has been not been solved in over a year: Sep 19,2024 Manufacturer Recall NumberR24B2 NHTSA Recall Number24V-700 Recall StatusRecall Incomplete, remedy not yet available. I cannot drive as intended because I am no longer able to use a level 3 charger. This is unacceptable and I am no longer able to make longer distant commutes.

NHTSA ODI 11711870

Nissan Leaf experienced large state of charge fluctuations while driving. State of charge was jumping up and down rapidly. Vehicle was taken in to Alpine Nissan in Federal Height, Colorado. Car was diagnosed with a cell imbalance across multiple cells which coincides with recall number R24B2 (NTHSA - 24V-700). I have been trying for weeks to get Nissan Consumer Affairs to give me a solution for the car as its undrivable due to the safety defect. At this point I haven't been able to get anyone on the phone in the last week. The car has a serious loss of power risk and is a fire hazard. The defect is well documented in the recall. The raw battery data and invoice for battery replacement is attached. Case number with Nissan is #[XXX]. I cannot get a written statement from the manufacturer or the dealer that the car is safe to drive in its current state. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11710456

RE: Manufacturer Recall Number R24B2 - No Remedy available for more than a year! I am the original owner of my 2019 Nissan Leaf SL in California but have been unable to use my car for traveling due to the fast charge port recall. I have performed all the services and the recalls at the local Nissan dealer but there is still no remedy for the fast charge issue. As per the purchase agreement with Nissan, I should be able to use fast chargers without limitation but the lack of ability to use the fast charge port has severely hampered my ability to use the vehicle to travel even within my state. Nissan has promised a fix for more than a year but has failed to deliver.

NHTSA ODI 11710045

Recall issued 9/24. Remains without a remedy with no estimated time for solution per Nissan Consumer Affairs Regional specialist. Vehicle is unsafe to be charged at fast charging chargers due to possibility of fire in lithium ion battery limiting my ability to travel. Also,the market value and utility is diminished due to this open recall. Requested buy back from Nissan North America and was denied citing not enough repair information on file with dealership where purchased and serviced. I see no connection to this statement governing the recall in question. I have followed the manufacturer’s recommended service for this vehicle as stated in the owner’s manual. This is unsatisfactory to me due to this extended recall compromising my safety and my ability to get market value for the vehicle at this point in time should I choose to do so.

NHTSA ODI 11709309

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact wanted to know how a battery software update would prevent a failure. The contact had not experienced a failure.

NHTSA ODI 11709153