Home · 2019 Mercedes-benz Sprinter (vs30) · Complaints
What 4 owners told NHTSA about the 2019 Mercedes-benz Sprinter (vs30)
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 4 complaints match · crash/fire/injury only · clear filters
Dec 23, 2023BrakesEngineFire
At approximately 104 miles into a recent trip in our RV, while traveling at highway speed under cruise control, we noticed a strange odor. Almost at the same moment we immediately lost engine and braking power. The check engine light came on. We then noticed smoke coming from the engine compartment and noxious fumes had begun to enter the cabin area. After pulling to the side of the highway by use of the emergency brake, we were able to exit the vehicle. Flames could be seen coming from the engine bay and quickly engulfed the RV giving my wife, myself, and our dog only enough time to exit and get a safe distance away. The RV burned to basically nothing but the frame left.
NHTSA ODI 11561668
Mar 25, 2021Transmission & drivetrainCrash
ACCIDENT ON 10/15/2020, UNOCCUPIED VEHICLE ROLLED FROM A PARKED POSITION DOWN A HILL AND STRUCK A HOUSE. THE VEHICLE IS DESIGNED TO HAVE THE TRANSMISSION AUTOMATICALLY SHIFT TO PARK WHEN THE DRIVER'S DOOR IS OPEN, AND THIS SYSTEM WAS FUNCTIONAL AT THE TIME OF THE INCIDENT. DISENGAGEMENT OF THE PARKING PAWL WAS THE CAUSE OF THE EVENT.
NHTSA ODI 11404891
Working with the data? Download all 4 complaints as CSV · fetched from NHTSA July 21, 2026