Home · 2019 Mercedes-benz Sprinter 1500 12 Passenger · Complaints

What 8 owners told NHTSA about the 2019 Mercedes-benz Sprinter 1500 12 Passenger

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (8)Crash / fire / injury (1)Steering (3)Airbags (1)Body & structure (1)Electrical system (1)Electronic Stability Control (esc) (1)Transmission & drivetrain (1)

1 of 8 complaints match · Electrical system · clear filters

Jun 20, 2022Electrical system

Air blower, defrost, and heat failure in heavy rain creating a dangerous situation while driving 70mph on a two lane highway with oncoming traffic. I could not see and had to pull over. Visibility through the window became low very fast. Two years ago the same issue happened. The dealer updated software which fixed the issue, until now. When my vehicle was in the shop, they had another in as well with the same issue and they couldn't find a solution. The software update did not fix the problem for them. Long forum posts on the internet with many people having the same issue.

NHTSA ODI 11470105

Working with the data? Download all 8 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Mercedes-benz Sprinter 1500 12 Passenger verdict →