Feb 5, 2024Fuel system
The contact owns a 2019 Mercedes-Benz AMG S63. The contact stated that while his wife was driving at an undisclosed speed, there was an abnormally strong fuel odor detected. Upon inspection, the contact discovered that there was fuel leaking from the fuel rail. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 21V961000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 67,000.
NHTSA ODI 11569929
Aug 9, 2021Fuel systemEngine
The contact owns a 2019 Mercedes-Benz S560. The contact stated that while driving at various speeds, the vehicle would jerk upon depression of the accelerator pedal as the battery auxiliary warning message would appear on instrument panel. The contact had initially taken the vehicle to a dealer where they stated that water in the fuel tank had caused the failure; the fuel was drained and replaced with the gasoline at the dealer. The failure persisted and the vehicle was taken back to the dealer. The contact was informed by the dealer that she had compromised the vehicle and that she had to pay for any future repairs to the vehicle, which the contact objected to. After the third failure, the contact was informed that the fuel in her vehicle would be sent to the manufacturer to be tested. The manufacturer was also notified of the failure and was assured that they would test both the fuel and the vehicle however, the contact had yet to receive an update about the vehicle. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 15,000. THE CONSUMER STATED THE VEHICLE EXPERIENCED SUDDEN VIOLENT SHAKING, AND SHUT DOWN, DECREASE FROM 60 TO 0 MPH.
NHTSA ODI 11428409