Home · 2019 Mercedes-benz Gle-class · Complaints

What 32 owners told NHTSA about the 2019 Mercedes-benz Gle-class

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (32)Crash / fire / injury (4)Body & structure (10)Fuel system (4)Transmission & drivetrain (4)Speed control (3)Electrical system (2)Lights (2)Seat belts (2)Steering (2)Wheels (2)Communication (1)

Newest first · 32 complaints · page 2 of 2

Jul 18, 2022Electrical system

SIM CARD - phone/car play does NOT CONNECT

NHTSA ODI 11474465

Jul 13, 2022

I purchased a vehicle on July 9, 2022 and was led to believe that there were no issues with the car since it had gone through a litany of inspections and was a certified pre owned vehicle of Mercedes Benz. I have tried to list car on platform and receive this error message on 7/10/22 We’ve turned up an open safety recall you’ll need to address before you can finish listing on Turo. These issues are fixed free of charge by your vehicle’s manufacturer. Active safety recalls: • Recall - Safety Title/ Topic: SIM Card Communication Module MY: 2017-2022 Model(s): Various models (NHTSA #22V365) Please keep in mind that it could take up to 30 days for your manufacturer to register fixed recalls with NHTSA. You can finish your listing once fixes are registered. How can I rectify this issue. Thank you for you attention in this matter.

NHTSA ODI 11473667

Mar 19, 2021Speed control

VEHICLE HESITATES WHEN ACCELERATING.OCCURS FREQUENTLY, MOSTLY AT LOW SPEEDS OR WHEN ACCELERATING FROM A STOPPED POSITION. DOES NOT HAPPEN ALL THE TIME.DEALERSHIP IS UNABLE TO REPLICATE WHEN TEST DRIVING. MB CHAT ROOM INDICATES THIS IS A COMMON PROBLEM W/O A FIX. I HAVE JUMPED A CURB, HAD THE VEHICLE HESITATE WHEN MERGING IN TRAFFIC AS WELL AS WHEN MAKING A TURN. IT IS A SAFETY PROBLEM THAT NEEDS TO BE CORRECTED AS IT CAN CAUSE A SERIOUS ACCIDENT. LAST OCCURRENCE WAS THIS MORNING (MARCH 19, 2021)

NHTSA ODI 11403851

May 26, 2020SteeringWheelsElectronic Stability Control (esc)Crash

I WAS TRAVELING EAST ON INTERSTATE 70 TRAVELING APPROXIMATELY 60 MPH WHEN THE VEHICLE BEGAN TO HYDROPLANE SEVERELY. I LOST CONTROL OF THE VEHICLE AND SLAMMED INTO THE CONCRETE DIVIDER. THERE WERE OTHER VEHICLES TRAVELING ALONG THE SAME HIGHWAY WITHOUT ANY CONTROL PROBLEM. THIS CONTROL PROBLEM DURING RAIN HAS BEEN AN ISSUE WITH THIS VEHICLE SINCE I'VE HAD IT. IT HAS NEVER FELT SAFE WHILE DRIVING IN THE RAIN. I'VE FOUND OTHER GLE 43 AMG OWNERS REPORTING THE EXACT SAME PROBLEM WHILE DRIVING IN THE RAIN. *TR

NHTSA ODI 11326038

Mar 28, 2020Lights

VEHICLE IS EQUIPPED WITH HALOGEN HEADLIGHTS WHICH ARE OF POOR PERFORMANCE. AS SUCH IT IS NOT POSSIBLE TO SEE THE ROADWAY. MERCEDES CLAIMS PERFORMANCE PER SPECIFICATIONS. AT HIGHWAY SPEEDS NOT ENOUGH LIGHTING TO ALLOW FOR A SAFE STOPPING DISTANCE. SITUATION WORSENS WITH RAIN OR SNOW MAKING THE LIGHTS ALMOST DISAPPEAR.

NHTSA ODI 11319620

Feb 25, 2020Lights

TL* THE CONTACT OWNS A 2019 MERCEDES BENZ GLE400. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLAMP BEAM PROJECTED WAS INSUFFICIENT FOR SAFE VEHICLE OPERATION. THE VEHICLE WAS TAKEN TO MERCEDES- BENZ OF DANBURY LOCATED AT (100 FEDERAL RD, DANBURY CT.) WHO WAS UNABLE TO DETECT A FAILURE WITH THE HEADLAMPS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,500. UPDATE: THE CONSUMER STATED THAT THE ISSUES CONTINUED TO OCCUR BETWEEN NOV-DEC 2019. THE VEHICLE WAS RECALLED.*AS

NHTSA ODI 11311443

Dec 1, 2019Seat belts

SAME ISSUE AS LAST YEAR'S RECALL - REAR SEAT PASSENGERS IN THE AFFECTED VEHICLES MAY NOT BE ABLE TO FASTEN THEIR SEAT BELTS. TRYING TO BUCKLE MY 7 YR OLD SON IN AND SEATBELT WILL NOT LOOSEN TO STRETCH ACROSS HIS BODY. HAS BEEN GOING ON NOW FOR ABOUT A WEEK OR TWO. HTTPS://WWW.NCCONSUMER.ORG/NEWS-ARTICLES/MERCEDES-BENZ-ISSUES-RECALL-FOR-GLC-VEHICLES-WITH-SEAT-BELT-ISSUE.HTML

NHTSA ODI 11283107

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Working with the data? Download all 32 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Mercedes-benz Gle-class verdict →