I purchased a Certified Pre Owned Mercedes 2019 GLE 43 AMG from West Covina Mercedes-Benz Dealership in 2020 with 8,252 miles on it. This year I started to hear a noise upon accerlating which later lead to a rough acceleration. It feels like my car is struggling to get going. I took it to get diagnoised by three different mechanics and they have all mentioned that; Directory Control Valve & harness need to be replaced. I took it to the Mercedez Benz West Covina to have the service completed and I asked if it falls under any warranty as I was 34,981 miles and they stated no. They also stated that no recalls were made. After looking on KBB to see how much my car is worth I see that there are recalls for the GLE under this exact part. Also upon service they reccommend resealing the cam covers due to the engine over heating. I specifically requested them to inspect the valve but they werent able to. I do believe this make and model is part of the manufactuer recall/defects that falls under campaign 23V445 and would like this to be investigated. Kbb also states it falls under this recall but when you call to verify by vin this will not show up in MBUSA system. Attached documents.
NHTSA ODI 11549616