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2019 Mercedes-benz GLA

Solid pick. The public record on this car is clean for its age. Inspect it, then negotiate with confidence.

Recalls, complaint breakdown & inspection checklist, all in a shareable PDF

29 owner complaints · 0 recalls · data verified July 19, 2026 · source: NHTSA

Buywillitcar.com

Why buy?

Transmission & drivetrain problems dominate (45% of complaints).

Very few owner complaints for its age and sales volume.

Zero recalls, rare for a car this age.

Score breakdown, by factor

Full methodology →

#79 of 404Among the 2019 models with a matured record, the 2019 Mercedes-benz GLA ranks #79, scoring higher than 77% of them. See the 2019 ranking →

Complaint volume97
Severity82
Recall load100
Trend46

Complaints filed per year

Fading = early teething worked out. Climbing = problems aging in.

20192026 YTD

How it crashes

NHTSA’s own crash tests, separate from the reliability score above.

NHTSA crash-tested this model year but didn’t publish an overall star rating for it.

1 open NHTSA defect investigation on file for this model year, separate from the recalls above.

Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.

The road ahead

What breaks on a 2019 Mercedes-benz GLA, plotted where owners report it happening.

030k mi60k mi90k mi120k mi

Also reported (mileage varies): Transmission & drivetrain (13)

Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.

Transmission & drivetrain

45%

13 complaints · 4 in the last 2 years

The contact owns a 2019 Mercedes-Benz GLA 250. The contact stated that while driving at an undisclosed speed, the transmission inadvertently shifted to neutral(N), cau…

Read the transmission & drivetrain complaints →

Steering

14%

4 complaints · 1 in the last 2 years

The emergency braking system keeps coming on every time I go to drive, my car automatically shifts into neutral gear when driving and I have an error message saying th…

Read the steering complaints →

Airbags

14%

4 complaints · 2 in the last 2 years

The emergency braking system keeps coming on every time I go to drive, my car automatically shifts into neutral gear when driving and I have an error message saying th…

Read the airbags complaints →

Fuel system

10%

3 complaints · 2 in the last 2 years

The contact owns a 2019 Mercedes-Benz GLA250. The contact stated that on several occasions while driving at various speeds and while parked, the contact observed a gas…

Read the fuel system complaints →

Check it against this car’s mileage

Type the odometer reading on the actual car you’re looking at to see which of these problem areas owners tend to report before it, around it, or after it.

miles

Too few owners named a mileage on this model to place issues against an odometer yet.

Read all 29 owner complaints in their own words → · just the 3 crash/fire/injury reports →

Recalls (0)

No recall campaigns on file for this model year.

Questions to ask the seller

Questions worth asking the seller of this Mercedes-benz before you buy, drawn from its public record:

  1. Owners of this model report transmission & drivetrain problems more than anything else. Has this car shown any transmission & drivetrain symptoms, and are there repair records for it?
  2. Has this car been in any accident or had any structural, airbag, or flood-related repair? Do you have a clean title and a recent history report (Carfax / AutoCheck)?
  3. How many owners has it had, do you have the maintenance records, and why are you selling it?
  4. Are you open to me having an independent mechanic inspect it before we settle on a price?

Before you hand over money

Check the VIN for open recalls

NHTSA’s free lookup shows whether this exact car had its recall remedies completed.

Free NHTSA VIN check

Get a pre-purchase inspection

A $150 to $250 independent inspection of this exact 2019 Mercedes-benz GLA beats every score on the internet, including ours.

What to ask for

Not set on the 2019? See how every GLA model year scores →

Cross-shopping? Compare the 2019 Mercedes-benz GLA against another car →

What owners say

Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.

See what owners are saying about other cars →

The fine print: this verdict is computed from public NHTSA complaint and recall records for the 2019 Mercedes-benz GLA as a model, not for any individual car. A well-maintained example of an “Avoid” can outlast a neglected “Buy”. Informational only, so always get a professional pre-purchase inspection.