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What 54 owners told NHTSA about the 2019 Mercedes-benz E-class Wagon

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (54)Crash / fire / injury (6)Electrical system (11)Engine (9)Seat belts (9)Backup camera & sensors (5)Brakes (4)Transmission & drivetrain (4)Wheels (4)Airbags (3)Driver assistance (3)Fuel system (3)

2 of 54 complaints match · Fuel system · crash/fire/injury only · clear filters

Mar 24, 2026Electrical systemEngineFuel systemFire1 injury

I parked the vehicle in a parking lot. I walked away and it immediately started smoking. Shortly after that, flames appeared coming from the hood. Shortly after that, the entire vehicle was engulfed in flames.

NHTSA ODI 11726787

Jul 26, 2019Fuel systemCrash

I DROVE IN AND PARKED BEHIND A CHILD CARE CENTER. I WAS STOPPED AND SUDDENLY THE CAR LURCHED FORWARD CRASHING THROUGH A WOOD FENCE AND WAS ONLY STOPPED BY SOME PLAYGROUND EQUIPMENT. BREAKING DID NOT STOP IT.

NHTSA ODI 11235084

Working with the data? Download all 54 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Mercedes-benz E-class Wagon verdict →