What 54 owners told NHTSA about the 2019 Mercedes-benz E-class Wagon

Instruments cluster not working after water water got into car from rain.

NHTSA ODI 11544281

The car will apply electronic parking brake when put into park. If the brake is wet due to rain and the car sits overnight or for 12 hours or more, the brake sticks to the rotor. The brake will not release unless you press down on the accelerator creating a safety hazard as the car will jerk forward or in reverse. I've raised this with the MB dealer and service technician and they confirm the this Amy happen and that there is no fix. This situation creates a serious hazard.

NHTSA ODI 11536999

The car was purchased as CPO warrantied and within 2 months of purchase, showed low tire pressure on front passenger tire. Brought the car to a tire shop for what I thought was a nail, turned out was a cracked rim. Read online forums to find out this is a common issue. Mercedes underwent a class action lawsuit for sub-par quality wheels. Mercedes benz does not cover rim under warranty and replacement cost is very high. It is a hazard for safety considering the rim may disintegrate while highway driving.

NHTSA ODI 11535459

The contact owns a 2019 Mercedes-Benz E450. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated while responding. Additionally, the contact stated that the transmission was slipping. The check engine warning light was illuminated. The contact stated that upon taking the vehicle to an unknown dealer, the check engine warning light turned on while the dealer was moving the vehicle into a parking space. The vehicle was taken to the dealer several times however, the dealer diagnosed that no issues were found. The vehicle was taken to a second unknown dealer, where it was diagnosed that the battery needed to be replaced. The battery was replaced, and the oil change was completed; however, the failure persisted. The contact stated that the vehicle had been failing the Emissions test and she was informed at the State Inspection that the camshaft positioning sensor on the cylinder #1 and #2 were malfunctioning. Additionally, the contact was informed that the data in the instrument cluster and the Head-up Display (HUD) had been malfunctioning. The contact was informed of other unknown failures. The contact also stated that the vehicle started independently. The contact stated that the vehicle had accelerated unintendedly while the transmission was slipping. The manufacturer was notified of the failure through mail, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 20,000.

NHTSA ODI 11519233

Crankcase Ventilation Valve malfunction requiring Replacement code P052E71

NHTSA ODI 11511633

2019 MERCEDES BENZ. CONSUMER WRITES IN REGARD TO ILLUMINATED ENGINE LIGHT.

NHTSA ODI 11506936

The contact owns a 2019 Mercedes-Benz E300. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11491068

The contact owns a 2019 Mercedes-Benz E300. The contact stated while driving approximately 35 MPH, the vehicle began to shake and lost motive power. The contact depressed the accelerator pedal and the vehicle shuddered and failed to accelerate as needed. The contact stated that the check engine warning light was illuminated. The contact had driven the vehicle to an independent mechanic who diagnosed that the camshaft adjusters and crankshaft position sensors had failed and needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 58,000.

NHTSA ODI 11480992

There is no spare tire and during our drive to Las Vegas the run flat tires blew out and the tire ripped off the rim. We couldn't even travel one mile on the run flat tires. We were stuck in the hot desert for over 2 1/2 hours before the towing car came. Mercedes did not let us know that due to run flat tires there was no spare tire but unfortunately the run flats don't work and cannot be driven not even 1 mile. Our lives were in danger and thank God we had water in the 100 degree heat in the desert.

NHTSA ODI 11460199

Tire size: 245 40 19R While driving the side wall blew out and got less than 1 mile bring a run flat tire before the tire came off the rim.

NHTSA ODI 11460198

My husband and I were driving on the interstate in Indianapolis, Indiana yesterday, November22, 2021 and out of the clear blue our sunroof exploded on our 2019 Mercedes Benz E300W4. This was not due to being hit by something and we were not near an overpass. It exploded from the center outward. This experience scared me to death as I tried to maintain control of our vehicle in the multi lanes of traffic. Glass fell from the sunroof into our back seat which was another concern. Thankfully, we didn't have our grandchildren with us. We immediately headed to the Indianapolis Mercedes dealership where I got the car for service. They told us that it was not covered under warranty due to the damage being glass. They then told us to contact our insurance company for help. They were absolutely no help to us and seemed to brush us off as quick as they could. We are scheduled to have the sunroof repaired next week, however, now I'm a week without a car to drive, and the cost of the repair is estimated to be upward of $2,000. I have completed some due diligence on this, and found that there has been a class action lawsuit filed February, 2021 against Mercedes Benz over this same defective problem. Let me know if you have any other information or assistance for me regarding this issue. Thank you!

NHTSA ODI 11441427

Central digital driver cluster and lighting behind all speedo/tachometer randomly turns off while driving unexpectedly then fades back on. - can not see control indicators for adaptive cruise control when display fades out - can not see what gear the transmission is in when display fades out - at night can not see speedo, tach, or any items on the display when it fades out Dealership said they could not duplicate and didn't want to replace the cluster, because they have to send the part back to mercedes engineering and if the part wasn't faulty, the dealership would have to absorb the cost of repair. This happens every time I drive the car. Contacted Mercedes USA customer service and they have not been responsive.

NHTSA ODI 11433288

I fixed the issue

NHTSA ODI 11425593

While loading the car's truck, the automatic power trunk lid closed on the user's head with force.

NHTSA ODI 11424869

1.BOTH FRONT SEATS BECOME EXTREMELY HOT AFTER 1-2 HOURS OF DRIVING, EVEN WITH COLD SEAT MODE ON. METAL BECOMES SO HOT UNDERNEATH SEAT, ALMOST COULD BURN HAND BY TOUCHING METAL PARTS. 2.STEERING WHEEL ON MULTIPLE OCCASIONS LOOSENS AND STARTS RAPIDLY MOVING RIGHT AND LEFT PROMPTING ALERT ASSIST WHILE DRIVING ON FREEWAY AT FREEWAY SPEED WITHOUT ME DOING THIS OR NO LANES ARE CROSSED , IT FEELS LIKE CAR IS REMOTELY CONTROLLED. 3.CAR TRIES TO ACCELERATE AS I AM ON THE BRAKES TO SLOW DOWN FOR TRAFFIC LIGHT IN THE CITY PRODUCING SEVERE TRANSMISSION JERKS. 4. ENGINE TURNS OFF AND ON WITHOUT ME DOING IT ( IT IS NOT ECO, IT ACTUALLY COMPLETELY TURNS OFF AND ON). IT FEELS LIKE IT IS DONE REMOTELY. 5.SURROUND SENSORS CAUSE WARNING WITH NO DANGER PRESENT WHILE DRIVING ON FREEWAY OR MOVING AROUND PARKING LOT. 6. SEVERE TRANSMISSION JERKS WHILE CRUISING SMOOTHLY AT FREEWAY SPEEDS ON FREEWAY. 7. REGULAR ILLEGAL ENTRIES IN MY LOCKED CAR IN MULTIPLE STATES WHILE TRAVELING. SEEMS LIKE SOMEONE HAS REMOTE ACCESS TO MY CAR. TRIED TO ADDRESS WITH MULTIPLE DEALERSHIPS IN TWO STATES, NO SOLUTION WAS OFFERED. I WAS TOLD NOTHING CAN BE DONE. I TOOK CAR TO ARROWHEAD MERCEDES BENZ DEALERSHIP FOR ALL THESE ISSUE. THEY CLAIMED THEY COULD NOT DIAGNOSE NOR REPRODUCE PROBLEM. ON HOT SEAT ISSUE I WAS LIED ABOUT DRIVING CAR FOR TWO HOURS AS ODOMETER READ 30 MILES SINCE REFUELING.

NHTSA ODI 11416729

THE RIGHT SIDE BLIND ASSIST TURNS ON WHEN MAKING A RIGHT TURN AND ALSO GIVES FALSE WARNING LIGHT AND SOUND WHEN THERE'S NO CAR. THE RUN FLAT TIRES BLEW OUT AND DIDN'T WORK. THERE'S NO SPARE TIRE SO I CALLED MB SOS. I HAD TO CALL THEM 4 TIMES TO GET THEM TO SEND THE TOWING TRUCK. I WAS TOLD IT WOULD BE 45 MINUTES BUT IT TOOK OVER 2.5 HOURS IN THE DESERT SUN OUTSIDE OF LAS VEGAS.

NHTSA ODI 11414852

THE POWER STEERING BECAME DISABLED DRIVING ON THE FREEWAY. SEVERAL WARNING LIGHTS FLASHED. STEERING MALFUNCTION. INCREASE PHYSICAL EFFORT. ETC. IT WAS DANGEROUS TO DRIVE THE VEHICLE

NHTSA ODI 11405456

I BROUGHT THE CAR INTO DEALERSHIP UNDER RECALL 2019080007 AND SUPPOSEDLY HAD PROBLEM CORRECTED BUT THE BRAKES CONTINUE TO PERIODICALLY ENGAGE FOR NO APPARENT REASON.

NHTSA ODI 11390030

DRIVING AT 75 MPH, CAR SUDDENLY DECELERATED TO APPROX 45MPH WITHOUT WARNING. A TRIANGLE WITH RED IMAGE OF THE CAR'S REAR APPEARED ON SCREEN. I GRADUALLY INCREASED SPEED BACK UP TO 70 MPH AND SAME PROBLEM OCCURRED. CAR IS 2 YRS OLD WITH 7200 MILES ON IT. M-B DEALERSHIP HAS THE CAR NOW.

NHTSA ODI 11387009

I HAVE ISSUES WITH MY SEATBELT AND THE CAR IS NOTIFYING ME THAT SOMETHING IS WRONG WITH IT, AND WHEN I CALL MERCEDES BENZ, THERE IS NOBODY HELPING ME. I CALLED THE DEALERSHIP AND THEY WERE DISMISSIVE TO MY COMPLAINT AND TOLD ME THAT THEY HAD NO PARTS TO FIX THE DEFECTIVE SEATBELT. I THEN CALLED MERCEDES BENZ CORPORATE OFFICE, AND I ASKED IF MY CAR WAS SAFE TO DRIVE AND THE YOUNG LADY WOULD NOT ANSWER ME, AND I RESTATED THE QUESTION AND SAID " ARE YOU SAYING MY CAR IS SAFE TO DRIVE?' AND SHE SAID, "NO, I AM NOT TELLING YOU THAT THE CAR IS SAFE TO DRIVE." SO, WHICH IS IT? I HAVE FAULTY SEATBELT AND THEY HAVE NO PARTS TO FIX IT. WHICH SEATBELT IS IT?

NHTSA ODI 11297745

FOR THE PAST MONTH WE HAVE A LAT OF RAIN DURING THE RAIN INSIDE THE CAR ON DRIVER SIDE UP TO 3 INCH OF WATER AND STAY LIKE THAT FOR SEVERAL DAYS 3 WEEKS A GO WE WENT TO BEVERLY HILLS MBZ DEALERSHIP FOR OIL SERVICE AND WE SHOW THAT PROBLEM TO THE ADVISOR HI SAD ITS NOTHING WRONG AND IF WE WONT TO CLEAN THAT IT WILL COST US $150.00 I SAY NO ON THE 24 CRISTMAS EVE WAS RAIN AND THE CAR DIE SO I CALL THE DEALIRSHIP FOR THAT AND THEY SAND A TOW TRUCK WHEN THE TOW TRUCK CAME HI TOLD ME THAT FOR THE LAST WEEK HI TOW 3 CARS WITH SAME PROBLEM AND THE CAR CONSIDURE TO BE A TOTAL LOST BECAUSE ALL THE COMPUTERS GOT SHORTAGE

NHTSA ODI 11291675

HIT ON DRIVER'S SIDE DOOR AREA. PRESALE FAILED TO OPERATE. SEAT BELTS DID NOT RESTRAIN DRIVER OR PASSENGER. AIR BAGS DID NOT TRIGGER. DRIVER HIT STEERING WHEEL AND WAS INJURED. ENTERING INTERSECTION OF N. DRUID HILLS RD AND CLAIRMONT RD, ATLANTA, GA. MY VEHICLE WAS AT VERY LOW SPEED. OTHER VEHICLE WAS TRAVELING AT UNKNOWN SPEED. (SPEED LIMIT WAS 45 MPH.*DT AGENCY CASE NUMBER (XXX) INSURANCE POLICY (XXXXXX) DRIVER'S NUMBER (XXX) TAG NUMBER (XXXXXX) VIN (XXXXXX) DOB (XXXXX) ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

NHTSA ODI 11290820

IT'S BEEN OVER A MONTH AND I USE MY CAR FOR UBER. UBER WON'T LET ME WORK UNLESS MERCEDES FIX THIS ISSUE. I'M SHORT ON MONEY AND THERE'S NOTHING I CAN DO AND I'M STILL MAKING PAYMENTS!

NHTSA ODI 11288682

THE CAR DOES NOT DETECT A PROPERLY FASTENED SEATBELT SOMETIMES AND THE SEATBELT WILL NOT ADJUST AUTOMATICALLY EVEN WHEN PROPERLY FASTENED. BOTH DRIVER AND PASSENGER SIDE SEATBELTS ARE AFFECTED. TOOK THE CAR TO THE DEALERSHIP TWICE FOR THE SAME PROBLEM AND THE SEAT BELT MALFUNCTION CONTINUES. IN MY OPINION, THIS IS A MAJOR SAFETY ISSUE FOR DRIVERS SINCE THE AIRBAGS DO NOT ACTIVATE WHEN THE CAR IS UNABLE TO DETECT THAT SEAT BELT HAS BEEN FASTENED. PLEASE INVESTIGATE. SEE REPAIR INVOICE FROM DEALERSHIP THAT INCLUDES THE DESCRIPTION OF THE PROBLEM AND WHAT WAS DONE TO FIX IT. UNFORTUNATELY, THE SEATBELT MALFUNCTION STILL CONTINUES.

NHTSA ODI 11235255

I DROVE IN AND PARKED BEHIND A CHILD CARE CENTER. I WAS STOPPED AND SUDDENLY THE CAR LURCHED FORWARD CRASHING THROUGH A WOOD FENCE AND WAS ONLY STOPPED BY SOME PLAYGROUND EQUIPMENT. BREAKING DID NOT STOP IT.

NHTSA ODI 11235084