Home · 2019 Mercedes-benz Cls-class · Complaints
What 19 owners told NHTSA about the 2019 Mercedes-benz Cls-class
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
3 of 19 complaints match · Steering · clear filters
Jan 26, 2023SteeringWheelsBrakes
Okay so I purchased my car at west covina dealer and found out they sold me a cracked rim when my tire pressure got low. I took it to the tire shop to find the nails on my tire but they found there were crack on my rim. I never had any accidents after I puchased it and I almost got killed because the rim is broken. I have photos and I fixed it at the body shop. Also after i fixed my rim, next day my wheel was about to fall off becasue the wheel lock was loose.
NHTSA ODI 11503903
Jan 17, 2020SteeringSuspensionWheels
I AM ALSO HAVING THE IDENTICAL PROBLEM ISSUE AS STATED IN: NHTSA ID NUMBER: 11280637
NHTSA ODI 11300055
Nov 17, 2019SteeringSuspensionBrakes
UPON DRIVING OVER CERTAIN BUMPS IN THE ROAD, THE SUSPENSION HAS THE SENSATION THAT THE WHEELS AND/OR LUG NUTS ARE LOOSE. THIS PRODUCES A DISTURBING SIDE TO SIDE MOVEMENT THAT FEELS LIKE THE VEHICLE LACKS CONTROL. THIS CONDITION IS RELATED TO THE FACT THAT ROTORS WEAR OUT PREMATURELY; TWO SETS IN 4700 MILES. BAD ROTORS PRODUCE A SHAKING STEERING WHEEL WHEN COMING TO A STOP. EVEN AFTER REPLACING ROTORS AND THE REPAIRS APPEARS TO BE DONE, THE SHAKING STEERING WHEEL COMES BACK READILY AFTER AN EPISODE OF HITTING BUMPS THAT PRODUCE THE SIDE TO SIDE MOVEMENT. THE SIDE TO SIDE, FISHTAIL, SENSATION HAPPENS ON THE FREEWAY AND SURFACE STREETS AROUND 40-60 MILES AN HOUR. THIS CONDITION IS DISTURBING AND MAKES IT SEEM THAT THE NEXT WELL-PLACED BUMP ON THE ROAD WOULD CAUSE THE CAR TO LOSE CONTROL.
NHTSA ODI 11280637
Working with the data? Download all 19 complaints as CSV · fetched from NHTSA July 14, 2026