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What 51 owners told NHTSA about the 2019 Mercedes-benz Cla-class

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (51)Crash / fire / injury (5)Transmission & drivetrain (13)Engine (7)Fuel system (7)Airbags (6)Steering (5)Electrical system (4)Visibility & wipers (4)Wheels (4)Body & structure (3)Brakes (3)

1 of 51 complaints match · Body & structure · crash/fire/injury only · clear filters

Jul 27, 2022SteeringSuspensionBody & structureCrash

I was involved in an auto accident on 3/1/22 I no longer have confidence or feel safe driving the 2019 Mercedes GLA250 after having a minor" accident and repairs totaling $15,008.53. The steering wheel locked and the left tire was knocked out of place. According to Mercedes, repairs were required to the suspension system, new struts, new knuckles, steering gear. I am terrified to continue driving the GLA250 model and am anxious and fearful off having another accident which could very well result in a fatality. The first estimate for repairs totaled $5,385, followed by a second estimate of $13,776 and then a third estimate of $15,008.53.

NHTSA ODI 11476212

Working with the data? Download all 51 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Mercedes-benz Cla-class verdict →