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2019 Mercedes-benz CLA

Solid pick. The public record on this car is clean for its age. Inspect it, then negotiate with confidence.

Recalls, complaint breakdown & inspection checklist, all in a shareable PDF

51 owner complaints · 0 recalls · data verified July 19, 2026 · source: NHTSA

Buywillitcar.com

Why buy?

Transmission & drivetrain problems dominate (25% of complaints).

Very few owner complaints for its age and sales volume.

Zero recalls, rare for a car this age.

Score breakdown, by factor

Full methodology →

#165 of 444Among the 2019 models with a matured record, the 2019 Mercedes-benz CLA ranks #165, scoring higher than 61% of them. See the 2019 ranking →

Complaint volume88
Severity72
Recall load100
Trend45

Complaints filed per year

Fading = early teething worked out. Climbing = problems aging in.

20192026 YTD

How it crashes

NHTSA’s own crash tests, separate from the reliability score above.

NHTSA crash-tested this model year but didn’t publish an overall star rating for it.

1 open NHTSA defect investigation on file for this model year, separate from the recalls above.

Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.

The road ahead

What breaks on a 2019 Mercedes-benz CLA, plotted where owners report it happening.

030k mi60k mi90k mi120k miEngine~28k mi · 7 reports

Also reported (mileage varies): Transmission & drivetrain (13) · Fuel system (7) · Airbags (6) · Steering (5)

Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.

Transmission & drivetrain

25%

13 complaints · 4 in the last 2 years

The contact owns a 2019 Mercedes-Benz GLA 250. The contact stated that while driving at an undisclosed speed, the transmission inadvertently shifted to neutral(N), cau…

Read the transmission & drivetrain complaints →

Fuel system

14%

7 complaints · 6 in the last 2 years

My 2019 Mercedes-Benz CLA 250 has become unsafe to drive due to strong gasoline fumes filling the cabin. The smell is overwhelming and makes it difficult — and frankly…

Read the fuel system complaints →

Engine

14%

7 complaints · typically near 28k mi · 6 in the last 2 years

JUST PAID $4,154.67 TO HAVE MY 2019 MERCEDES CLA 250, WITH JUST 46,222 MILES, ENGINE REPAIRED. * REPACE FUEL INJECTOR SEALS/ORINGS $1,462.80 *REPLACE ALL 4 FUEL INJECT…

Read the engine complaints →

Airbags

12%

6 complaints · 3 in the last 2 years

The emergency braking system keeps coming on every time I go to drive, my car automatically shifts into neutral gear when driving and I have an error message saying th…

Read the airbags complaints →

Check it against this car’s mileage

Type the odometer reading on the actual car you’re looking at to see which of these problem areas owners tend to report before it, around it, or after it.

miles

We can place 1 of this model's commonly reported problem areas against a mileage. Nothing is stored.

Read all 51 owner complaints in their own words → · just the 5 crash/fire/injury reports →

Recalls (0)

No recall campaigns on file for this model year.

Questions to ask the seller

Questions worth asking the seller of this Mercedes-benz before you buy, drawn from its public record:

  1. Owners of this model report transmission & drivetrain problems more than anything else. Has this car shown any transmission & drivetrain symptoms, and are there repair records for it?
  2. Owners of this model report fuel system problems more than anything else. Has this car shown any fuel system symptoms, and are there repair records for it?
  3. Has this car been in any accident or had any structural, airbag, or flood-related repair? Do you have a clean title and a recent history report (Carfax / AutoCheck)?
  4. How many owners has it had, do you have the maintenance records, and why are you selling it?
  5. Are you open to me having an independent mechanic inspect it before we settle on a price?

Before you hand over money

Check the VIN for open recalls

NHTSA’s free lookup shows whether this exact car had its recall remedies completed.

Free NHTSA VIN check

Get a pre-purchase inspection

A $150 to $250 independent inspection of this exact 2019 Mercedes-benz CLA beats every score on the internet, including ours.

What to ask for

Not set on the 2019? See how every CLA model year scores →

Cross-shopping? Compare the 2019 Mercedes-benz CLA against another car →

What owners say

Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.

See what owners are saying about other cars →

The fine print: this verdict is computed from public NHTSA complaint and recall records for the 2019 Mercedes-benz CLA as a model, not for any individual car. A well-maintained example of an “Avoid” can outlast a neglected “Buy”. Informational only, so always get a professional pre-purchase inspection.