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What 73 owners told NHTSA about the 2019 Mercedes-benz C-class Coupe

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (73)Crash / fire / injury (4)Engine (16)Fuel system (13)Electrical system (12)Body & structure (7)Seat belts (7)Brakes (6)Steering (5)Wheels (5)Transmission & drivetrain (4)Backup camera & sensors (3)

1 of 73 complaints match · Body & structure · crash/fire/injury only · clear filters

Sep 7, 2021Electrical systemBody & structure1 injury

The automatic trunk lid started to close and hit my head while I was loading groceries into the trunk. It also started to close and hit my wife in the head when she was unloading the groceries about 15 minutes later. This situation was not reproduced or confirmed by a dealer or independent service center. There was no notice or warning of pending failure. There appeared to be no visible injury to either person except for a short pain in the head.

NHTSA ODI 11432020

Working with the data? Download all 73 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Mercedes-benz C-class Coupe verdict →