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What 33 owners told NHTSA about the 2019 Lexus Rx450hl

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (33)Crash / fire / injury (10)Driver assistance (11)Fuel system (11)Brakes (8)Engine (7)Electrical system (6)Airbags (3)Body & structure (2)Speed control (2)Transmission & drivetrain (2)Lane Departure (1)

3 of 33 complaints match · Airbags · clear filters

Nov 19, 2025Airbags

I am reporting a safety-related violation. The dealership told me the vehicle had only a minor accident with no airbag deployment. This was false. Carfax shows the vehicle actually had a major accident with airbag deployment, which they failed to disclose. This misrepresentation affects the safety system, airbag sensors, and the ability of the airbags to function properly in future collisions. This nondisclosure is a serious safety concern and fraudulent practice. I am requesting NHTSA to review this as potential safety fraud involving failure to disclose a prior airbag deployment.

NHTSA ODI 11700243

Jun 9, 2023AirbagsBody & structureDriver assistanceCrash

On december 28th , 2022, i was giving a ride to a collegue of mine. She opened the door and got in . I proceeded to get the car out of park and suddenly the car accelerated and i could not get the car under control. I turned the car so it would not hit the structure in front of me. I turned but still could not control the car and the only way was to put the car in to park . It jumped the curb and stopped. The Left side door opened in the process and was open as this happened.

NHTSA ODI 11526190

Oct 1, 2022AirbagsSeat beltsCrash2 injuries

I was hit by another car. Both cars were totaled. My seatbelt did not lock and my air bag did not deploy. I hit my head so hard against the steering wheel. I got a concussion and now I have daily headaches and my neck is killing me. The seat belt should have locked and the air bag should have deployed.

NHTSA ODI 11487400

Working with the data? Download all 33 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Lexus Rx450hl verdict →