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What 33 owners told NHTSA about the 2019 Lexus ES 350

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (33)Crash / fire / injury (7)Fuel system (15)Engine (8)Airbags (4)Brakes (4)Electrical system (4)Speed control (3)Transmission & drivetrain (3)Body & structure (2)Driver assistance (2)Lane Departure (1)

1 of 33 complaints match · Speed control · crash/fire/injury only · clear filters

Jul 9, 2021AirbagsSpeed controlElectrical systemCrash

The contact's wife owns a 2019 Lexus ES350. The contact stated that while attempting to park in between two vehicles with his foot on the brake pedal, the vehicle independently accelerated without warning. The vehicle jumped the parking barrier and hit stanchion which caused the vehicle to stop. The airbags did not deploy and the vehicle's electrical warning sensors also failed to operate as needed. No injuries were reported at the scene. Both fire and police reported immediately to the scene and a police report was filed. Due to the failure, the vehicle was towed to a dealer and the contact was given a loaner vehicle. The manufacturer was also notified of the failure and the contact agreed to have the black box inspected for an investigation. The contact was informed that an investigator would be sent to the dealer and that the investigation would last approximately two months. The vehicle remained in the possession of the dealer. The failure mileage was approximately 18,400.

NHTSA ODI 11424038

Working with the data? Download all 33 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Lexus ES 350 verdict →