Home · 2019 Lexus ES 350 · Complaints

What 33 owners told NHTSA about the 2019 Lexus ES 350

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (33)Crash / fire / injury (7)Fuel system (15)Engine (8)Airbags (4)Brakes (4)Electrical system (4)Speed control (3)Transmission & drivetrain (3)Body & structure (2)Driver assistance (2)Lane Departure (1)

1 of 33 complaints match · Driver assistance · crash/fire/injury only · clear filters

Aug 2, 2023BrakesDriver assistanceCrash

Which component or system experienced a failure or malfunction, and is it available for inspection upon request? The Pre-collagen system and emergency braking system failed. These components are available for inspection upon request at the dealership where the car has been undergoing manufacturer inspection since June 8th, 2023. How was safety compromised for you or others? While driving on the highway, the vehicle experienced Unintended Braking, causing it to swerve and spin across three lanes before crashing into the median, putting both my safety and the safety of others at risk. Has the issue been verified or confirmed by a dealer or an independent service center? The vehicle has been at the dealership for manufacturer inspection for 8 weeks, but there has been no response regarding the inspection results, thus the issue has not been confirmed yet. Has the vehicle or component undergone inspection by the manufacturer, police, insurance representatives, or other parties? Yes, the manufacturer has conducted an inspection of the vehicle. Were there any warning signs, messages, or symptoms of the problem before the failure, and when did they first manifest? No, there were no prior warning lamps, messages, or indications of any malfunction in the system before the accident. The issue first occurred at the time of the accident.

NHTSA ODI 11536140

Working with the data? Download all 33 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Lexus ES 350 verdict →