Home · 2019 Kia Soul EV · Complaints

What 136 owners told NHTSA about the 2019 Kia Soul EV

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (136)Crash / fire / injury (21)Engine (86)Fuel system (15)Airbags (14)Electrical system (14)Brakes (9)Transmission & drivetrain (7)Seat belts (6)Engine & cooling (5)Lights (5)Steering (5)

5 of 136 complaints match · Lights · clear filters

Sep 25, 2025Lights

There is water filtration in the upper stop lamp. This happens while driving under heavy raining conditions.

NHTSA ODI 11689719

Dec 23, 2024Electrical systemLightsEngine

My 2017 KIA Soul failed while going 70 on the highway, almost completely lost power. Pull over to the side of the road to check the issue. Checked the oil, and it was down to less than a quart. There was no indicator light to bring attention to this issue. Brought it into the dealership after returning home. The Soul was completely unsafe to drive due to engine knocks. Despite letting the dealership know of the Oil Lamp issue, they are still refusing to do anything about this issue, even charging me six thousand to only fix the symptoms. I wasn’t the only person to experience this issue, moving me to make this complaint. In summary: Oil was low due to oil burning, the Soul never indicated as such, no oil pressure, completely lost power at accelerated speeds, and now the bearings in the motor are destroyed with no help from KIA company. Contact the KIA Dealership in Boardman for more information in regards to a detailed list of part failures in regards to the Soul.

NHTSA ODI 11632065

Mar 26, 2024Lights

Drivers side back brake light kept going out and now sometimes the whole tail light goes out.

NHTSA ODI 11579572

Jul 28, 2023LightsEngine

The contact owns a 2019 Kia Soul. The contact stated that the driver's and passenger’s side rear brake lights malfunctioned and were replaced on several occasions. While replacing the brake light bulbs, the contact discovered that the light bulb sockets were charred and melted. Additionally, the vehicle had experienced excessive oil consumption. The cause of the failure was not yet determined. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 50,000.

NHTSA ODI 11535016

Jan 5, 2022Electrical systemLightsSeat belts

Seat belts do not lock in place when braking, but randomly lock in place while cruising. Severe electric discharge from vehicle, as well as power surges causing lights to burn out repeatedly.

NHTSA ODI 11446269

Working with the data? Download all 136 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Kia Soul EV verdict →