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What 136 owners told NHTSA about the 2019 Kia Soul EV

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (136)Crash / fire / injury (21)Engine (86)Fuel system (15)Airbags (14)Electrical system (14)Brakes (9)Transmission & drivetrain (7)Seat belts (6)Engine & cooling (5)Lights (5)Steering (5)

1 of 136 complaints match · Transmission & drivetrain · crash/fire/injury only · clear filters

Jan 8, 2024Parking BrakeTransmission & drivetrainCrash1 injury

Please note this was in our driveway and we have a video of the incident. Driver parked the car on slight hill and engaged the parking break and exited the vehicle. The car was still "On". Driver opened the door and reached in and pushed the ON button to shut down power. The brake disengaged by itself, car rolled, knocked down and almost rolled over driver. Rolled into street in oncoming traffic. Damage to door, slight injury to driver who was nearly run over.

NHTSA ODI 11564307

Working with the data? Download all 136 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Kia Soul EV verdict →