What 202 owners told NHTSA about the 2019 Kia Optima Hybrid

The contact owns a 2019 Kia Optima. The contact stated while driving approximately 65 MPH, the vehicle made an abnormal knocking sound and started vibrating and shuddering. The contact stated that the vehicle started to lose motive power and failed to respond upon depressing the accelerator pedal. The vehicle stalled and failed to restart. The contact stated that the check engine warning light illuminated while attempting to restart the vehicle. Additionally, the contact stated that the vehicle had previously experienced engine failures and electrical fuse failures. The contact stated that the 12-volt battery was previously replaced three times. The contact had taken the vehicle to two local dealers. The second dealer referred the contact to the manufacturer for assistance. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.

NHTSA ODI 11622422

PAINT CAME OFF OF THE HOOD AND TRUNK (PEARL WHITE)

NHTSA ODI 11622061

Under normal operating conditions all sensors malfunctioned causing all abs systems to stop working.

NHTSA ODI 11621096

Paint is peeling and chipping on the hood of the vehicle and also the trunk paint is bubbling. It is getting worse as time goes on.

NHTSA ODI 11615211

The contact owns a 2019 Kia Optima. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. During the failure, a flashing check engine warning light was illuminated. The vehicle was towed to the local dealer who determined that the engine had experienced excessive oil consumption. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 30,449.

NHTSA ODI 11611383

The car is using oil like crazy and is not leaking anywhere out of the vehicle. Stalling out while driving and then accelerating. Has completely lost power and rolled down an onramp. Completely unsafe. Took for diagnostic and they wanted to say I needed a new gas cap. Replaced, still doing same thing. Hesitant to start even and the alternator is less than a year old.

NHTSA ODI 11609473

The contact owns a 2019 Kia Optima. The contact stated while driving at various speeds, the vehicle failed to immediately accelerate while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the local dealer who was unable to duplicate the failure to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 15,000.

NHTSA ODI 11608988

This vehicle is a lemon. It is a 2019 with 81,000 miles. How in the world does the engine start knocking when i have consistently, kept up with the maintenance on this vehicle. If i do not hear something soon im weakening legal action. Since May 18TH i have been without a car.i am a single mom and this is so difficult. Mind you it was towed July 5th from where it broke down on me.

NHTSA ODI 11608387

I am having to change the plugs in this car monthly. The car goes into limp mode and will not go over 15 miles an hour. There is oil getting in the plugs and causing them to burn. This car uses a lot of oil. Lots of oil!! these issues started at 100,011 miles. I have also noticed that this car has started accelerating on its own.

NHTSA ODI 11608257

Paint peeling off for no reason. Car has zero damage, no wrecks, no issues of any kind. Paint started coming off the hood and it’s a known issue with the color of my car. Snow Pearl White. One spot is already rusting and it can lead to body damage and frame issues in the long run.

NHTSA ODI 11607564

The contact owns a 2019 Kia Optima equipped with Continental Tires, Tire Line: PureContact LS, Tire Size: P235/45/R18, DOT Number: CNFUWD4M2622. The contact stated that while his wife was driving approximately 60 MPH, the contact felt an abnormal vibration coming the front passenger’s side tire. The contact stated that his wife heard an abnormal "booming" sound and saw in the rearview mirror what appeared to be sections of tread on the highway. The contact was called by his wife and drove to the location and replaced the defective tire with the spare and drove the vehicle to the tire dealer. The dealer confirmed that the tread had separated from the side wall. The dealer replaced the tire under road hazard warranty on the tire. The vehicle was repaired. The contact stated that his wife was driving at approximately 35 MPH when she heard an abnormal "booming" sound from the passenger side rear tire. The contact stated that his wife pulled into a parking lot and called the contact. The contact stated that when the tread delaminated from the tire part of the rear passenger wheel well was cracked by the debris. The contact was able to replace the damaged tire with the spare and drove the vehicle back to the same tire dealer. The contact stated that the dealer advised that the tire manufacturer would be contacted because the dealer reported that other customers were having tread separation failures with the same tire line. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate vehicle failure mileage was 47,800 and the tire failure mileage was approximately 10,000.

NHTSA ODI 11606554

The contact owns a 2019 Kia Optima. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated. The contact stated that shortly afterwards, the check engine warning light illuminated, and the vehicle started losing motive power while attempting to accelerate. The contact stated that the vehicle was shuddering and jerking while driving. The contact also stated that the Forward Collision Avoidance sensors activated inadvertently while driving or the vehicle was parked. The vehicle was taken to a local dealer where it was diagnosed with excessive oil consumption and the contact was advised that the failure with the Forward Collision Avoidance sensors was the regular function of the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,813.

NHTSA ODI 11605731

Subject: Complaint Regarding Excessive Oil Consumption and Engine Hesitation in 2019 Kia Optima SX To Whom It May Concern, I am writing to formally lodge a complaint regarding my 2019 Kia Optima SX. Despite meticulous maintenance and care, I have been experiencing significant issues with the vehicle that are concerning, especially considering its relatively low mileage of only 107,000 miles. The primary issues are as follows: 1.Excessive Oil Consumption: My Kia Optima SX has been burning an excessive amount of oil, necessitating frequent top-offs well before the recommended oil change intervals. This is not only inconvenient but also raises serious concerns about the long-term health and reliability of the engine. 2.Engine Hesitation: The vehicle exhibits extreme hesitation during acceleration. This hesitation occurs sporadically, making it difficult to anticipate and presenting a potential safety hazard, especially when merging onto highways or attempting to overtake other vehicles. These issues are unacceptable for a vehicle with such low mileage and are not in line with the quality and reliability I expected when purchasing a Kia. Given the prevalence of similar complaints from other owners of the same model, it is evident that these are not isolated incidents but potentially indicative of broader manufacturing or design flaws. I urge the National Highway Traffic Safety Administration (NHTSA) to investigate these issues thoroughly. Owners of the 2019 Kia Optima SX should not have to endure such significant and potentially dangerous problems with their vehicles. Thank you for your attention to this matter. I look forward to your prompt action and response.

NHTSA ODI 11592144

My car was having to get the spark plugs once a month loosing oil. Lots of Oil is coming out through the exhaust my grandfather just saw it. I still owe 20,00 on this car. I was told by Kia I’m going to need a new engine. I stopped driving it

NHTSA ODI 11592022

I currently have 119500 miles on my 2019 Kia Optima. I am losing oil somewhere between oil changes, and the car is beginning to hesitate while driving. I don't see oil on the ground but I have had to put in 2-3 1/2 quarts of oil way too often. For this to happen on some many vehicles, it must be a manufacturer defect. The hesitation just started and I'm taking it do get a diagnostic test. 11

NHTSA ODI 11589707

I am writing to bring to your attention a critical safety issue with my 2019 Kia Optima SX 2.0 GDI Turbo, which has accumulated approximately 103,000 miles. This vehicle has recently developed several serious problems that I believe pose significant risks to both my safety and the safety of other road users. Firstly, my Kia Optima has been burning an excessive amount of oil. Specifically, it consumes over 5 quarts of oil within just 2,000 miles of driving. Despite thorough inspections, even from Kia Dealers there are no visible oil leaks, making this issue even more perplexing and concerning. Moreover, the vehicle has begun to shake violently while driving on the highway, which has led to a substantial loss of power in the middle of traffic. This unpredictable loss of power is extremely dangerous, especially at high speeds, as it compromises my ability to maintain control of the vehicle and poses a significant hazard to other motorists. Additionally, the car now emits a loud knocking noise, which appears to be related to the engine's internal components. This issue further exacerbates the vehicle's performance problems and raises serious questions about its reliability and safety. I urge the NHTSA to investigate these issues promptly. The problems I am experiencing are not isolated and may affect other Kia Optima owners, potentially leading to widespread safety risks. I believe it is crucial to determine if there is a manufacturing defect or other underlying cause that needs to be addressed to prevent accidents and ensure the safety of all Kia Optima drivers. Thank you for your attention to this matter. I am hopeful that the NHTSA will take immediate action to investigate these serious safety concerns and provide a resolution to protect both myself and others.

NHTSA ODI 11588878

Burns through oil. I have to consistently have oil on hand. 107,000 miles and being told my year does not fall under getting a new engine falls on me to replace it. This is an issue that falls on the manufacturer. Please help

NHTSA ODI 11584657

GDI MOTOR CONSUMES A LOT OF OIL

NHTSA ODI 11583677

The contact owns a 2019 Kia Optima. The contact stated while the vehicle was parked, there was oil leaking from underneath the hood. The vehicle was taken to an independent mechanic where the oil was changed; however, the failure recurred. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,008.

NHTSA ODI 11582456

The engine is consuming oil very fast and needing oil way before the next oil change. The oil consumption test Kia did stated that it was 2 quarts low after the first 1000 miles. Car does not have extended warranty but this a manufacturing defect. Suggestion was new motor. Also it's recall for the forward collision safety feature but my car vin is not included even though it goes off when nothing is in front of me. They want me to pay for these issues the motor cost the same as the payoff of car. This is ridiculous, I purchased Kia due to having a older model that almost got 300,000 miles on it before transmission died. I got a great payment and a newer car but didn't expect to have this motor issue or safety problem with no help from manufacturer. I'm stuck keeping oil in car so it's burn out & cutting safety feature off so it stops breaking when nothing is in front me. Both of these issues or manufacturing defects and should be fixed by KIA.

NHTSA ODI 11581362

2019 Optima EX excessive oil consumption. Oil changed every 3000 miles, but is always empty within 1000miles. Car has 101,000 miles. Took to Kia dealership due to loss of power on acceleration and stalling and excessive oil consumption, they said I have multiple misfires on cylinder 1, excessive sludge buildup under cap and again no oil present. I was advised the engine needed replaced and that somehow this is a me problem and not a Kia problem. Spoke with Kia support and because it’s 1,000 miles over warranty they will not do anything even though they are aware of excessive oil consumption issue in these motors

NHTSA ODI 11581205

I own a 2019 Kia Optima whose paint is peeling off rapidly. The paint began peeling in a tiny spot that I thought was a chip from a rock but has now grown to several spots peeling all over. I first noticed this in 2020 I visited my dealer on January 2024 to no avail. Not only was their technician rude, but he also said the paint was not covered under KIA’s bumper to bumper warranty. I have bought the extended bumper to bumper warranty at the dealer. I’ve owned several cars in my life and have never had this problem with any of them. I currently own a 2003 Toyota whose paint is in much better condition than my 2019 Kia. I believe this is a factory defect with this paint color and would like you to further investigate and help to restore my KIA so that the peeling stops. I’m attaching several photos for your review. The color is Snow White Pearl.

NHTSA ODI 11580864

Engine is consuming extreme amounts of oil. I have never been late for an oil change, and often go before I’m even due. My car was stalling and the RPM was fluctuating. I had to pull over and turn the car off. I then noticed my oil light on for 2 seconds, then it turned off. I’m not due for an oil change for another 2,000 miles. I pulled in to a mechanic shop (thankfully I was right next door) and low and behold, hardly any oil in my car. Had maybe half a quart left. I should have been good for another 2,000 miles. This is not the first time this has happened either. I no longer feel comfortable driving myself or my kids in this vehicle. It has been nothing but constant worry about my engine dying, burning or stalling. This car only has 70,000 miles on it and only 4 1/2 years old!!!! This is the second incident of this car jerking and stalling on the highway. Thankfully I’ve been able to pull over to avoid being slammed. I had the oil topped off so the engine could function, but once again, I was not due for a change.

NHTSA ODI 11579817

Was driving my vehicle when it started shaking violently and the check engine light came on. Took it to my mechanic and then it was towed to the Kia dealership. Both say that cylinder 2 won’t hold compression due to leaking valves causing oil to flood the engine and the engine to not work properly. I was told I could drive it still but that the engine could seize at any time putting us at risk for an accident. Kia says this is not covered under the extended warranty, but I have had multiple mechanics say this is an issue with 2017 and newer Kia’s and Hyundai’s,

NHTSA ODI 11578950

Our 2019 Kia Optima has now stalled twice at a stop light in the past year. When it happens, we're able to restart the engine. In addition to stalling, the car struggles to start on some days and runs lumpy (minor surges in power) on other days. The symptoms match a problem Kia is aware of and for which it has provided an extended warranty (15 years/150,000 miles). Below is the wording from the extended warranty letter (2016-2020 MY Kia Optima Vehicles Low-Pressure Fuel Pump New Vehicle Limited Warranty Extension dated Sept 9, 2022): "If, at any time within the extended warranty period, you experience intermittent reduction in engine power, stalling while at idle, and/or inability or difficulty starting your engine, your authorized Kia dealership will diagnose the cause at no cost to you." When I took the car in after both incidents, the Kia dealer is not able to replicate the issue because it's an intermittent issue. There is no fault code thrown by the vehicle computer. The dealer and I have separately called Kia to get authorization to replace the low-pressure fuel pump (the most likely culprit), but Kia has denied the request because the dealer isn't able to replicate the issue. This is non-sensical given the fact that Kia in its letter admits that this problem is intermittent. I'm afraid that the next time the low-pressure fuel pump fails, it will be in a far more dangerous situation (e.g. highway) than at a stop light. I believe Kia should replace the low-pressure fuel pump for those owners who report the symptoms of a failing low-pressure fuel pump even if the failure can't be replicated at the dealer. Kia is basically saying they're not going to replace the low-pressure fuel pump until it malfunctions and stays broken which could very likely leave us stranded somewhere or worse without engine power in the middle of driving.

NHTSA ODI 11578034