What 721 owners told NHTSA about the 2019 Jeep Wrangler 4-door 4xe

My Jeep is experiencing the death wobble when driving in the highway. Which causes the jeep to violently shake the right side of the front wheel. I have taken it to two jeep dealerships and was told that it can be due to the suspension or differential. I have not drove this jeep on rough terrain or 4 by 4. The dealership is looking into the suspension system for the death wobble problem. The jeep currently stands at 40,000 miles. I also have a warning lamp that shows to service the axle locker system. According to the dealer, the axle locker system is an electrical issue and not a mechanical one. I wanted to report this problem as it is a safety issue and it is dangerous to drive in this condition.

NHTSA ODI 11494512

Back in July 2022, I went to turn on my Wrangler and the light show began. Took it to the dealership where they identified over 50 error codes. Some of the main ones I was able to see in the instrument cluster were "Service Shifter", "Service Antilock Break System", "Service 4WD", "Traction control Failure" and "Emergency Break" light on when E-Break was not engaged. Four (4) Months later and over 10 back and forth visits to the dealership, the problem still persists after being told "we test drove it 50+ miles and we see no problem". They have since replaced three (3) Body Control Modules. Why am I writing this report? Because in the situation when those warning lamps turn on and I am actively driving the vehicle, I've experienced the following concerns: 1.) Stopped at a stop light and the engine shut off. Then it takes a few frantic tries to turn the vehicle back on - this happened twice. 2.) Drove on the highway when the gears stopped shifting causing the engine to rev incredibly fast - this happened once. 3.) Increased resistance from steering wheel while steering while on highway speeds. 4.) Gear shifter locks - happens often, but typically only when I initially turn on the vehicle; Doesn't allow to move the shifter out of Park. As you'll see by my answers on the form, my vehicle has low miles and is kept in prestine condition.

NHTSA ODI 11493754

Both the auxiliary and main batteries go out at least once a year leaving you stranded in need of flatbed towing. Dealer has know suggestions on the faulty batteries or recommendations for a better solution.

NHTSA ODI 11489121

Over the last 7+ months, my vehicle will not go into gear. When I push the starter, the vehilce flashes a number of warning lights and codes then the service shifter warning comes on and stays on. The vehicle will then not go into gear. The dealership has now looked at it 3 times and can not find the issue. They can see the code, have replaced the auxillary battery and traced the wiring. This happens approximately 3 times a week. It leaves me stranded where ever I am because it will not go into gear and has to be towed. A few hours later, it will start as normal. On other occassions, it does the same thing to me while I am driving! All of the warning indicators will flash and I will lose power steering. If I pull the car over and turn it off and on again, I gain power steering back. This has happened to me while driving on the highway. The first time I was on a 4 lane highway with no power steering. I can send a video link if provided an email address

NHTSA ODI 11477397

I was on my way to work and when I stopped at a red light my car completely shut off. I tried to jump start it and then it flashed that my "start/stop button wasn't working" and that I needed to park because my car would shut off shortly. Then the dash started going crazy flashing all the lights and the windshield wipers started going, my hazard lights weren't working but the light was flashing on the dash. Completely died and had to get it towed

NHTSA ODI 11475912

Service Axle Locker System warning light and message warning have been coming in for over a year. I've taken the vehicle for service and dealer stated no trouble found. After 4 wheeling the axle lockers do not disengage properly and require me to drive for miles before the axle lock light indicator goes away. I've been getting the warning light more frequently when I drive and the warning message service axle locker system displays. I've also had rear differential noise/clunking when moving from park to reverse or drive. Dealer stated that is normal.

NHTSA ODI 11473101

Electrical issue resulting in loss of power steering, speedometer, gas gauge etc. all warning lights come on including ABS BRAKES, VEHICLE TRACTION CONTROL, AUTOMATIC START, CHECK ENGINE, 4WD, BRAKE LIGHT. car will not turn off when lights are on. Repeat problem despite being in dealership 3times.

NHTSA ODI 11469718

Note: The following is the second incident in less than a year whereby my vehicle has lost all power, and subsequently needed to be towed to the dealership. Apparently, the batteries (primary and aux/secondary) are/were being drained for some reason. The first time this occurred, there was some sort of wiring defect, possibly shorting out a circuit. We were able to drive it to the dealership, prior to it dying. The second time this occurred (yesterday 6/16/22), my wife was driving home via Virginia by herself. All sorts of error messages appeared on the dashboard, and the car started to jerk abruptly. Battery indicator said it was low (~9v). Car died within minutes, and she had to pull over to be safe. Once it died, she couldn’t even be drift it over for a safer position, relative to the highway traffic. If an accurate diagnosis is not made, I feel this is a dangerous situation, especially with all the Highway driving we do. Given the electrical history with Jeeps, what recourse do I have ? Are there lemon laws that may apply to these electrical issue? See towing receipt below. We currently have a loaner from the dealership, however they are saying it’s the alternator. Generally, alternators last anywhere between 50-100k miles, not 22k .

NHTSA ODI 11469773

2019 Jeep Wrangler Sahara numerous fault vehicle slows down speedometer loss abs brake warning ,4 wheel drive service warning, blind spot warning, complete loss of power while driving. Taken to the Jeep dealer was told no fault codes available come get it. So making preparation to pick up vehicle finally dealer service reported that vehicle faulted with those code. I had the vehicle towed prior to service due to the transmission not being able to shift into any gear. There are several reports online with same problem total electrical system failure. Keep n mind vehicle has approximately 7500 miles. Vehicle currently under what they call Star service because Dealer has no idea to fix it.

NHTSA ODI 11469546

Clutch failed at 4000 miles and 3 months of ownership on a brand new 2019 Wrangler Unlimited. Blame placed on me, 2 dealerships before they would do it with out charge. 3 months later 1st recall comes out. Also when clutch was failing the Start/Stop system said it needed service. The clutch went a second time after 30,000 miles. was forced to pay 2900, second recall came out at same time and the recall was done when new clutch was installed. Took almost a month and no loaner car or rental available. Now clutch starting to smell and fail, 30,000 miles later. Poor clutch, recalls did nothing to actually address the prob. The start/stop system failed twice leaving my jeep in run but the engine off and would not start. Kept saying push in clutch and start, but it would never start. all electrical in the car stayed on for 2 hours. A PCM needed to be replaced, 2+ weeks without a vehicle. Start/Stop failed again in traffic this time, needing to be pushed. Replaced battery, thought that it failed because the battery needed replacement. The problem still persists.

NHTSA ODI 11468948

2019 Jeep Wrangler Sahara Unlimited---while driving the vehicle on a city street, without any warning, all of the dash lights and any/all warnings lights started to flash. Within 200 feet of this occurring, the vehicle lost power, including ability to control the steering, and the car came to an immediate stop. During this shut down instance, I was able to vigorously hold the steering wheel to guide the car to the side of the road, avoiding the traffic that came. After the car shut down, the dash lights and windshield wipers were still going off. It still had electrical power. It would not start back up. I had to have it towed to the dealership. It is currently being looked at by the local dealership. 05-29-22

NHTSA ODI 11466575

Every warning light, check engine, brake, traction control, service shifter, service electronic throttle system, etc. would come on all at once. While driving the power steering stopped working when all these warnings appeared yet the vehicle was still under power.

NHTSA ODI 11466085

The dash glitches and lights up all of the warning lights, speed and fuel goes up and down then the engine idles high despite not shifting/touching anything. Then it it completely locked up and cannot shift out of park. If it sits for a while occasionally it will start and only have check engine light on and allow you to shift to drive however while driving I have had the entire dash light up and speedometer/rpms going up and down causing it to run higher. It has been back to the dealer twice now for same issue that was supposedly fixed. It says service shifter, my abs are not working and electronic stability control needs service amongst other things. It is very scary when this has happened while driving on the highway with my children in the car and the fact I never know if I will be able to make it to or from work/picking up kids or if I will be stuck in drive/have engine shut off while driving. This has happened more than once in my 3 weeks of purchasing this vehicle and I am scared for our safety. I have had the codes read prior to going to the dealership and it says multiple things are malfuntioning

NHTSA ODI 11465659

The 48v battery doesn't charge properly, stop/start doesn't function as intended. When the car broke down the high voltage cable that connects the MGU and the 48v battery required repair.

NHTSA ODI 11455009

Vehicle engine light came on and then gave me a service shifter alarm error. With the error I lost power steering traveling thru the mountains on the interstate in the snow. The dash lights started flickering followed by numerous fault codes.

NHTSA ODI 11448799

The radio/infotainment system would reset every time I would have my Bluetooth & usb connected to my phone. This started about 4 months ago. Weeks later, my battery would be dead so I would have to jumpstart it. This started 2 weeks before the incident. The day of the incident, my car failed to start right after taking my foot off the brake while my car had shut off(due to the gas feature) at a stop light. I hooked up a jump kit but it did nothing. All the lights in my car began to blink like Christmas lights & even my windshield wipers went off until my car slowly & completely shut off in the middle of traffic. This took place on November 17th, 2021.

NHTSA ODI 11442289

After switching to four wheel drive my jeep indicates that the axle locker needs service. I only used the lockers on it once back in 2019 during September. I was on gravel road and the light came on. Picture below is not mine but that is the error that occurs. Also seems like my lockers at engaged at all times.

NHTSA ODI 11436511

2 Batteries were replaced in my 2019 Jeep Wrangler on 9/10 at Arrigo DCJF in West a palm Beach Florida. A battery sensor Was ordered for future service. Drive Jeep to Atlanta area on 9/15. On 9/17 check engine light came on. Set appointment with Palmer Jeep in Alpharetta Ga. 1/2 block from arriving a dealership my Jeep caught FIRE and engine compartment was fully engulfed in minutes. Jeep was towed to Palmer.

NHTSA ODI 11433653

Loss of some electrical power, including power steering; Check engine light, other warnings are triggered. Can Bus error. Engine fails to turn off. Gear-shift problems. Happens repeatedly

NHTSA ODI 11430844

The check engine light came on one evening. The next morning during driving the dashboard flashed a "Service Shifter" warning. Then a series of other warnings all light up. The dashboard flashed like it was malfunctioning. The Jeep lost power steering and stuck in the current gear I was in. The vehicle had to be towed to the dealership. They have had it now for four days. And, they have no idea what's wrong with it.

NHTSA ODI 11423083

Service Axle Locker System light appears on dashboard. If the axle locker engages accidentally in the wrong conditions, it could cause a crash. The vehicle has been taken to the dealer three times. This is the 3rd visit to the dealer. The first time they said they would change the axle, but then it was on backorder so they flushed the differential and cleaned some metal parts they said was fouling the sensor. I drove it away and they same problem occurred. The second visit they changed a sensor. Now the problem is back and I'm waiting to hear their "solution".

NHTSA ODI 11421438

WHILE DRIVING NORMALLY MY DASH LIGHTS AND INFO DISPLAY START RUNNING A SEQUENCE THAT GOES THROUGH A MULTITUDE OF WARNINGS AND SERVICE CHECKS ON THE VEHICLES SYSTEMS, I LOSE POWER STEERING FOR A BIT THEN LIGHTS GO OUT, BUT CHECK ENGINE LIGHT AND ESS STAY ON. WHEN REMOTE STARTING MY JEEP THE SAME THING KIND OF HAPPENS ONLY THE WARNING LIGHTS DO NOT GO OUT QUICKLY AND I CANNOT SHIFT OUT OF PARK TO DRIVE THE VEHICLE, AFTER SOME TIME USUALLY A 1/2 TO A FULL DAY OF WAITING THE LIGHTS GO OUT EXECEPT FOR THE CHECK ENGINE LIGHT AND ESS. I TOOK IT TO THE DEALER THAT I BOUGHT IT FROM AND THEY TOLD ME IT WAS A LOOSE NEGITIVE BATTERY TERMINAL CONNECTION, ABOUT THREE MILES DOWN THE ROAD IT DID THE LIGHTS AND STEERING THING AGAIN.

NHTSA ODI 11408572

DURING SOFTWARE UPDATE VEHICLE QUIT STARTING AND HAS NOT STARTED SINCE.

NHTSA ODI 11400319

EVERY TIME I PLUG MY IPHONE INTO THE LIGHTING CABLE THAT IS PLUGGED INTO THE USB TYPE C INPUT THE UCONNECT SYSTEM WILL POWER OFF AND RESET ITSELF. THIS WILL CONTINUOUSLY HAPPEN EVERY 5 MINUTES 3-4 TIMES BEFORE IT STOPS. THIS HAPPENS WHEN THE ENGINE IS ON AND OCCURS WHETHER THE CAR IS MOVING OR NOT.

NHTSA ODI 11389518

THE FIRST TIME THE CAR HAD A SIGN THAT SAID 'STOP SAFELY VEHICLE WILL SHUT OFF SOON' I PULLED INTO A PARKING LOT AND THE CAR TURNED OFF AND WOULDN'T TURN BACK ON. THE SECOND TIME I STOPPED AT A STOP SIGN I GOT NO MESSAGE OR WARNING AND THE CAR COMPLETELY TURNED OFF, AND WOULD NOT TURN BACK ON. THE THIRD TIME I WAS AT A RED LIGHT AND GOT THE 'STOP SAFELY MESSAGE' AS WELL AS VARIOUS OTHER WARNING MESSAGES'THEN THE VEHICLE SHUT OFF AGAIN COMPLETELY. WOULDN'T START. THE FORTH TIME, I WAS AT A 4 WAY INTERSECTION WITH A 3 WAY STOP I DID NOT HAVE A STOP SIGN BUT THE PERSON TO MY RIGHT THOUGHT I DID. HE THOUGHT HE HAD THE RIGHT OF WAY, I SLAMMED ON MY BREAKS TO AVOID A COLLISION AND THE CAR STOPPED, COMPLETELY'GAVE ALL THE WARNING LIGHTS AND WOULD NOT RESTART.

NHTSA ODI 11350811