What 721 owners told NHTSA about the 2019 Jeep Wrangler 2-door

AS I WAS DRIVING ON THE HIGHWAY AT ABOUT 75+ MPH, I PASSED OVER SOME UNEVEN PAVEMENT AND MY STEERING AND CHASSIS BEGAN SHAKING FOR ABOUT 5-10 SECONDS. WHEN I SLOWED DOWN, IT STOPPED; HOWEVER, IT FELT LIKE THE STEERING WHEEL WAS GOING TO COME OFF AND THE TIRES WERE GOING TO FLY OFF OF MY CAR.

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TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE WOULD SHAKE UNCONTROLLABLY AFTER DRIVING OVER A BUMP IN THE ROAD. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED UNDER AN UNKNOWN RECALL PRIOR TO THE CONTACT OWNING THE VEHICLE HOWEVER, THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO UNION CITY CHRYSLER DODGE JEEP RAM FIAT (3950 JONESBORO RD, UNION CITY, GA 30291) WHERE IT WAS DIAGNOSED WITH THE STEERING DAMPER NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

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I OWN A 2018 AND 2019 JEEP WRANGLER. I DRIVE BOTH OF THESE VEHICLES ON THE HIGHWAY. WHEN YOUR DRIVING THESE JEEPS WHEN YOU HIT A BIT YOU LOSE CONTROL OF THE STEERING. WHEN I WAS YOUNGER WITH NOT GREAT CARS THIS WOULD BE CALLED HIGH SPEED WOBBLE. THIS SEEMS TO BE A VERY DANGEROUS AND SHOULD BE RECALLED

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MY 2019 RUBICON FROM DAY 1 HAS HAD A DANGEROUS WANDERING ISSUE. IT IS VERY DIFFICULT TO KEEP THE VEHICLE ON A STRAIGHT TRACK AND SOMETIMES TO EVEN STAY IN YOUR LANE. IT IS ESPECIALLY DANGEROUS ON THE HIGHWAY IN WINDY CONDITIONS. WRANGLER STYLE JEEPS ARE KNOWN FOR CATCHING THE WIND HOWEVER, WITH THE WANDERING PROBLEM IN THE STEERING YOU TEND TO OVERSTEER TO COMPENSATE MAKING THE VEHICLE VERY DIFFICULT TO CONTROL. I COMPLAINED ABOUT THIS THE FIRST DAY I BOUGHT IT NEW AND WAS TOLD THAT THIS IS HOW JEEPS ARE. I KNOW HOW ALL VEHICLES ARE AND WHERE THEY CROSS THE LINE WITH A SAFETY ISSUE. IF YOU GO ON LINE AND PUNCH IN JEEP WANDERING ISSUES THERE ARE LITERALLY THOUSANDS OF POST ABOUT THIS PROBLEM AND IT APPEARS THAT JEEP JUST IGNORES THIS SAFETY ISSUE. I WOULDN'T BE TAKING THE TIME TO WRITE THIS IF IT WERE JUST AN INCONVENIENCE. THIS IS A SERIOUS AND DANGEROUS PROBLEM. MY WIFE HAS A 2019 JEEP GRAND CHEROKEE AND IT RIDES LIKE A LUXURY CAR. SHE WON;T EVEN DRIVE MY RUBICON BECAUSE SHE IS SO SCARED OF HOW IT WANDERS. THE STEERING WHEEL HAS TO BE CONSTANTLY COMPENSATED BACK AND FORTH TO KEEP IT IN LINE. SO MUCH SO THAT I WORRY SOME TIMES THAT IF THERE WERE A COP IN BACK OF ME THAT HE WOULD THINK I WAS IMPAIRED THE WAY THE VEHICLE IS ALWAYS BACK AND FORTH. I BOUGHT MY 4 DOOR 2019 RUBICON BRAND NEW AND IT ONLY HAS 21,000 MILES ON IT NOW. NO ONE SHOULD HAVE TO BE AFRAID TO DRIVE A BRAND NEW VEHICLE WITH A SAFETY ISSUE LIKE THIS AND JEEP SHOULD HAVE FIXED THIS OBVIOUS ISSUE AND NOT BE IGNORING IT. LETS NOT WAIT TILL SOMEONE GETS KILLED BECAUSE OF THIS ISSUE. FROM THE RESEARCH I HAVE DONE AND HUNDREDS OF POST I HAVE READ IT APPEARS THIS PROBLEM IS LIMITED TO WRANGLER MODEL JEEPS. PLEASE HELP!!

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JEEP WRANGLER HAS A SAFETY ISSUE WITH CLUTCH SLIPPING.IT IS UNDER RECALL. IT'S BEEN IN DEALERSHIP MULTIPLE TIME OVER LAST 2 YEARS. THERE IS NO FIX FOR THIS PROBLEM. I CO-LEASED THIS WITH MY SON WHO HAS PUT ONLY AROUND 4,000 MILES ON THE JEEP IN 2 YEARS BECAUSE HE IS AFRAID TO DRIVE IT

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STEERING HAS EXTREMELY TOO MUCH PLAY. THE VEHICLE VEERS EVERYWHERE AT HIGHWAY SPEEDS. STEERING WHEEL SHAKES VIOLENTLY IF YOU HIT A BUMP AT HIGHWAY SPEEDS. EXTREMELY DANGEROUS.

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VEHICLE HAS HAD SERIOUS ISSUES WITH STEERING AND SYSTEMS CONNECTED TO IT. I HAVE CHANGED THE STEERING DAMPNER AS WELL AS TEH STEERING GEASR BOX. VEHICLE WANDERS HORIBLY, DOESNT TRACK WELL, AND IS CCONSTANTLY LOSING ITS ALIGNMENT. ITS ISSUES HAVE AFFECTED POWER LOSS, STABILITY CONTROL AND MORE. ITS BEEN IN SERVICE MANY TIMES NOW AND I HAVE ZERO CONFIDENCE IN ITS ABILTY TO CONTROL THIS VEHICLE SAFELY. THERE ARE MANY COMPLAINTS ON THS YEAR RELATED TO STEERING AND I AM ANOTHER. I CAN TURN TEH VEHICLE WHEEL MORE THAN 90 DEGREES WITH ZERO WHEEL MOVEMENT.

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IT'S ONLY 2 YEARS OLD VEHICLE. SUDDENLY WHEN START ENGINE SWAY BAR DISCONNECT MESSAGE ARE APPEAR IN DASH BOARD. I NEVER USE OFF ROAD.

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TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V028000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT NOTIFIED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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DURING SOFTWARE UPDATE VEHICLE QUIT STARTING AND HAS NOT STARTED SINCE.

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OUR VIN DOES NOT MATCH THE RECALL NOTICE FOR THIS CUSTOMER SATISFACTION NOTICE, BUT IT DOES ALL THE SAME PROBLEMS. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10169208-9999.PDF THE FRONT SUSPENSION STEERING DAMPER ON ABOUT 192,000 OF THE ABOVE VEHICLES MAY NOT EFFECTIVELY DAMP OSCILLATION OF THE STEERING SYSTEM, RESULTING IN A SUSTAINED SHAKE OR SHIMMY IN THE STEERING WHEEL. THIS CAN BE MORE NOTICEABLE WHEN DRIVING AT SPEEDS EXCEEDING 55 MILES PER HOUR (MPH) 88 KILOMETERS PER HOUR (KPH) AFTER CONTACTING A BUMPY ROAD SURFACE AND IN TEMPERATURES BELOW 40 FAHRENHEIT (5 CELSIUS).

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WHEN GOING OVER 40MPH THE TRUCK SHAKES UNCONTROLLABLY, WITH ONLY LITTLE BUMPS IN THE ROAD. THIS IS CAUSING ISSUES FOR ME AND IT'S VERY UNSAFE. MAKES ME NOT WANT TO EVEN DRIVE. THE VEHICLE IS IN MOTION WHEN IT HAPPENS. FEELS LIKE THE WHEEL IS GOING TO COME OFF. SCARED.

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THE VEHICLE IS DIFFICULT TO KEEP IN IT'S OWN LANE WHEN TRAVELING ABOVE 45 MPH. THE VEHICLE WANDERS AND THE STEERING FEELS VERY LOOSE. THERE ARE OCCASIONS ON THE HIGHWAY WHEN A VEHICLE PASSES OR WHEN PASSING A VEHICLE THAT IT FEELS AS IF WE MAY DRIFT INTO ANOTHER VEHICLE. IT'S SCARY ENOUGH THAT WE AVOID HIGHWAYS WITH IT. IT'S CURRENTLY AT THE DEALERSHIP NOW BEING LOOKED AT.

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VEHICLE EXHIBITS "JEEP DEATH WOBBLE". FREQUENT VIOLENT STEERING WHEEL VIBRATION AFTER JEEP HITS A BUMP OR UNEVEN ROAD CONDITIONS AT HIGHWAY SPEEDS.

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STEERING IS VERY UNSTABLE AT HIGHWAY SPEEDS. IT WILL DRIFT LEFT TO RIGHT EVEN THOUGH THE STEERING WHEEL IS STRAIGHT. WHEN HITTING A BUMP ON THE ROAD THE CAR WOBBLES OUT OF CONTROL. IT DOES THIS AT LOW SPEEDS OR HIGH SPEEDS.

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WHEN HITTING ABNORMITIES IN THE ROAD THE STEERING BECOMES UNCONTROL ABLE AND SHAKY UNTIL SPEED IS REDUCED UNDER 25

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IT WAS EITHER DEC 9 OR 21 2020. I WAS GOING TO AN APPOINTMENT, IT WAS SLEATING AND SNOWING SO I HAD THE DEFROSTER ON FULL BLAST HEAT ALL THE WAY UP. BOTH PASSENGER AND DRIVERS SIDE OF THE WINDSHIELD WAS BUILDING UP WITH ICE. I HAD TO PULL OVER TO CLEAR THE ICE OFF MY WIPERS AND WINDSHIELD. THE LACK OF PROPERLY WORKING DEFROSTER IS A HUGE SAFETY HAZARD. I COULDN'T SEE VERY WELL AT ALL!! I DIDN'T KNOW THIS WAS SOMETHING I COULD REPORT UNTIL NOW. SORRY IT HAPPENED ALMOST 2 MONTHS AGO.

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VEHICLES FRONT END BEGINS TO WOBBLE AND VIBRATE AT SPEEDS BETWEEN 45-65 AFTER HITTING A BUMP OR POT HOLE IN THE ROAD. THIS HAS HAPPENED MULTIPLE TIME EVEN AFTER THE RECALL WAS FIXED.

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EVERY TIME I PLUG MY IPHONE INTO THE LIGHTING CABLE THAT IS PLUGGED INTO THE USB TYPE C INPUT THE UCONNECT SYSTEM WILL POWER OFF AND RESET ITSELF. THIS WILL CONTINUOUSLY HAPPEN EVERY 5 MINUTES 3-4 TIMES BEFORE IT STOPS. THIS HAPPENS WHEN THE ENGINE IS ON AND OCCURS WHETHER THE CAR IS MOVING OR NOT.

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WHEN TRAVELING AT 55-65MPH AND A BUMP OR POT HOLE, DRAIN CAP ON HIGHWAY, THE WHOLE TRUCK STARTS TO SHAKE VIOLENTLY AND STEERING WHEEL STARTS TO VIBRATE LEFT AND RIGHT. HAVE TO SLOW TO ABOUT 40 MPH FOR IT TO STRAIGHTEN OUT. THIS HAS HAPPENED MANY OF TIMES, NOT A ISOLATED ISSUE

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IT WAS A BIGHT SUNNY AFTERNOON WHEN I WAS DRIVING MY NEW 2019 JEEP HOME FROM THE DEALER, WITH ONLY 39 MILES ON THE MOTOR, I PULLED DOWN THE SUN VISOR WHILE DRIVING TO BLOCK THE SUN...THE VISOR FELL OUT OF THE MOUNTING BRACKET, HANGING BY THE WIRE CONNECTING THE LIGHTS FOR THE MIRROR, BLOCKING ABOUT 3/4 OF THE WINDSHIELD, AND OBSTRUCTING MY VIEW WHILE DRIVING 100%. I WAS ABLE TO PULL OVER & PUSH IT BACK INTO THE MOUNTING BRACKET, ONLY TO HAVE IT FALL OUT WHEN HITTING ANY BUMP, NO MATTER THE SPEED. IT EVEN FELL DOWN WHEN GOING OVER A SPEED BUMP IN THE PARKING LOT I HAD PULLED INTO AT LESS THAN 5 MPH. THE SAME THING HAPPENED TO THE PASSENGER SIDE VISOR AFTER HAVING THE DRIVER'S SIDE REPLACED BY THE DEALERSHIP. I HAD READ ABOUT THIS SAME COMPLAINT ON THE NHTSA 'S WEBSITE. NOT SURE HOW THIS ISN'T A RECALL GIVEN THE DRIVER'S VIEW BEING OBSTRUCTED 100% WITHOUT WARNING. THE DEALERSHIP DIDN'T SEEM TO SURPRISED BY THIS DEFECT, AND SAID IT WAS "COMMON"...HELLO?!?!?

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DRIVING ON THE HIGHWAY BETWEEN 65/70 MPH ON A STRAIGHT AWAY. I HIT A BUMP/POTHOLE IN THE ROAD. MY JEEP BEGAN TO WOBBLE, RATTLE AND SHAKE CAUSING THE STEERING WHEEL TO STUTTER IN MY HANDS. I THOUGHT I WAS GOING TO CRASH! I LET OFF THE GAS AND SLOWLY APPLIED THE BRAKES WHILE MAKING MY WAY TO THE SHOULDER AWAY FROM TRAFFIC. I HAD TO COM TO A COMPLETE STOP FOR IT TO STOP SHAKING. IT HAPPENED AGAIN ON MY WAY HOME, EXCEPT THIS TIME THE ONLY DIFFERENCE BEING I WAS GOING 55/60 MPH.

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TRAVELING I81 N AT 62 MPH AT APROX 1129 JUST BEFORE THE I80 EXIT AT THE BRIDGE. IT IS A SLIGHT CURVE IN THE ROAD. WE HIT A BUMP AND MY JEEP WENT NUTS AGAIN. IT WOBBLE, STUTTERED, AND SHOOK. SIMILAR TO WHAT HAPPENS WHEN YOU HAVE A TIRE BLOWOUT. THE STEERING WHEEL SHOOK CAUSING LOSS OF CONTROL. LET OFF THE GAS AND SLOWLY APPLIED THE BRAKE. AT 50 MPH REGAINED CONTROL AND CONTINUED ON OUR WAY. MY CELLPHONE WAS NOT SHOOK OUT OF ITS HOLDER LIKE LAST TIME. SO I GUESS THAT'S A PLUS.

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AS I AM DRIVING AT A NORMAL SPEED ALL OF A SUDDEN MY 2019 JEEP WRANGLER WILL BEGIN TO SHUDDER BACK AND FORTH FIERCELY. THE FIRST TIME IT HAPPENED ON JANUARY 4, I THOUGHT I HAD A LOOSE AIR FLAT TIRE. I STOPPED IN THE BREAKDOWN LANE, GOT OUT AND CHECKED BUT THERE WAS NOTHING WRONG. WHEN I BEGAN DRIVING AGAIN, THE CAR DROVE FINE. THE NEXT MORNING ON JANUARY 5, THE CAR DID THE SAME THING IN ALMOST THE SAME ARE WHERE RI 95 CUTS OFF TO RI295. THE STEERING WHEEL STARTED SHAKING FOR A GOOD 50-100 FEET BEFORE IT STOPPED. I WAS ALONE BOTH TIMES. THE 3RD TIME, I WAS TAKING MY 29 YEAR OLD DAUGHTER TO THE DOCTORS IN WAKEFIELD, RI AND TRAVELING ON RT 1. ALL OF A SUDDEN THE VEHICLE STARTED SHAKING, IT REALLY SCARED MY DAUGHTER WHO INSISTED WE DRIVE RIGHT TO THE DEALERSHIP AFTER HER APPOINTMENT. AFTER HER APPOINTMENT AND ON THE WAY TO THE DEALERSHIP, IT HAPPENED ONE MORE TIME. I WALKED INTO THE DEALERSHIP AT PAUL BAILEY'S IN NORTH KINGSTOWN. THIS IS WHERE I ALWAYS GO FOR MY SERVICE ON ALL MY JEEPS. THEY WERE PLEASANT WAS ALWAYS AND I TOLD THEM IN HAD WHAT I THOUGHT WAS THE DEATH RATTLE AND HE CORRECTED ME AND SAID DID I MEAN THE DEATH WOBBLE? I MADE AN APPOINTMENT TO GO BACK JANUARY 18 TO HAVE THEM LOOK AT MY CAR. I AM CONCERNED THAT THIS MAY BE HAPPENING WITH ALL CARS AND MAY CAUSE AN ACCIDENT. I ONLY HAVE 18000 MILES ON THE CAR, IT IS STILL UNDER WARRANTY.

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BOTH THE DRIVER AND PASSENGER SUN VISORS FALL OUT OF THE MOUNTING SOCKETS WHILE DRIVING OR IF A SMALL BUMP IS HIT. WHEN VISORS FALL DOWN IT BLOCKS ALMOST HALF OF THE DRIVERS VISIBILITY AND FORCES THE DRIVER TO EITHER TRY TO PUSH IT BACK INTO THE 'CLIP' OR SOCKET WHILE DRIVING, OR PULL OVER AND TRY TO PUSH IT IN. DEALERSHIP CLAIMS THE ISSUE WAS CAUSED BY AN 'OUTSIDE FORCE' AND THE SMALL PLASTIC CLIPS INSIDE THE MOUNTING BRACKET BROKE. NO 'OUTSIDE FORCE' WAS CAUSED ON BOTH VISORS TO CAUSE BOTH CLIPS TO BREAK. THEY ARE SMALL PLASTIC PIECES THAT HAVE WORN IN LESS THAN A YEAR FROM NORMAL USE OF FLIPPING AND SWIVELING THE VISORS. DUE TO THE SEVERITY OF LOSS OF VISIBILITY AND HOW OFTEN IT HAPPENS, IT IS A SAFETY ISSUE.

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