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What 259 owners told NHTSA about the 2019 Jeep Grand Cherokee Trackhawk

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (259)Crash / fire / injury (14)Brakes (71)Electrical system (59)Engine (42)Transmission & drivetrain (32)Airbags (15)Speed control (13)Steering (13)Body & structure (8)Fuel system (8)Lights (8)

1 of 259 complaints match · Transmission & drivetrain · crash/fire/injury only · clear filters

Mar 5, 2024Transmission & drivetrainBrakesCrash

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while pulling into a parking space and pressing the brake pedal the braking system malfunctioned causing and the vehicle accelerated forward and crashed into two parked vehicles. No injuries were reported. A police report was taken at the scene and the vehicle was towed to the home. The vehicle was later towed to the local dealer was unable to diagnosed a failure had occurred. Later, while the daughter was driving at highway speeds the failure reoccurred and the vehicle would not accelerate and the braking system malfunctioned. The vehicle was steered to the side of the road and rolled to a stop. After switching the transmission back to the drive position the vehicle operated as normal and was driven to the home. The vehicle was later towed to the dealer. The cause of the failures were not yet determined. The manufacturer was not yet notified of the failures. The failure mileage was 40,000.

NHTSA ODI 11575500

Working with the data? Download all 259 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Jeep Grand Cherokee Trackhawk verdict →