What 369 owners told NHTSA about the 2019 Hyundai Tucson Hybrid Hev

The 2019 Tucson has 60,413 miles. My daughter drives it very low mileage - a couple of miles a day back and forth to school. Friday she was driving and the car lost engine power and it stopped driving. No warning lights. There was a cloud of smoke and it smelled like burning plastic. She was on a busy road but pulled over and quickly exited the vehicle. I had it towed and the mechanic says the engine oil was empty and the engine has seized. We do regularly scheduled oil changes. No lights or warnings and the car just stopped in traffic.

NHTSA ODI 11744669

While driving, the check engine light began flashing and the vehicle shook severely due to engine misfiring. The vehicle has had a recurring cylinder 3 misfire throughout ownership. Spark plugs and ignition coils were first replaced around 40,000 miles and replaced again in December 2025 for the same recurring issue. A Hyundai dealership inspected the vehicle and found codes P0300 random misfire and P0303 cylinder 3 misfire. The dealership technician documented that the piston rings did not look good and confirmed the catalytic converter was damaged as a result of the misfires. The vehicle has had an engine rattle at idle, oil consumption, and blow-by since early in ownership. The engine defect is progressive and predates the current mileage. The flashing check engine light and severe shaking while driving at highway speeds created an unsafe condition with other vehicles on the road. The problem has been confirmed by a Hyundai dealership. Hyundai Motor America was contacted and denied goodwill warranty assistance. The vehicle is available for inspection upon request.

NHTSA ODI 11740933

The vehicle will not get to highway speed causing it to impede traffic and presenting a safety risk for collision.

NHTSA ODI 11739697

The contact owns a 2019 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the contact noticed an abnormal sound and the engine seized. The check engine warning light illuminated. The contact stated that while attempting to start the vehicle, the vehicle started. The failure reoccurred. The contact stated while attempting to start the vehicle, the vehicle started and the engine spuddered. The vehicle was towed to an independent mechanic where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was towed to the dealer where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to take the vehicle to the dealer for diagnostic testing. The contact was later informed that the repair was not covered under the recall because of open recalls associated with the contact's VIN. The failure mileage was approximately 81,000.

NHTSA ODI 11738126

I purchased this vehicle from CarMax about 5 months ago. It had 74,XXX miles. CarMax showed no open recalls and a printed sheet from your site showing the same. Several weeks ago, while driving, the engine seized. I sent it to one of the local Hyundai dealers for repair. Hyundai said because recall Campaign #966 had not been performed, they would not replace the engine under the extended warranty. When I purchased the vehicle, I had the foresight to purchase an extended warranty from Assurant. Eventually I found they will cover the repair. I have to pay the $600 deductible, plus a $350 labor charge for diagnostic work. Here is my problem, CarMax told me there was no open recalls (based on your web site), and I counted on CarMax having an accurate knowledge about this when I purchased the vehicle. This is particularly disturbing because in 2022 CarMax settled out of court with 30+ states in part, for failure to disclose open recalls on vehicles they sold. True, I could have checked myself, but how did your entity report no open recalls on this VIN, and CarMax reported no open recalls on this VIN, but Hyundai was aware of the open recalls, and denied an engine warranty repair because the recall campaign had not been completed? There are two other open campaigns, # 933 and #P33 as well. The Hyundai dealer is going to perform these recalls after the repair. To summarize, I purchased this vehicle in good faith that the information provided on the NHTSA sheet, and the CarMax sheet were correct there were no open recalls. My bank financed the auto under the premise it was a safe reliable risk for them. Now, I'm going to be out $950 plus rental car expenses I've already paid. Please contact me if you have more questions.

NHTSA ODI 11737757

On March 21st, while driving my Hyundai vehicle, I noticed the vehicle began making a ticking sound. After stopping the vehicle, it slowly began catching on fire. The fire ultimately spread and resulted in the vehicle becoming a total loss. This created a serious safety concern and placed me at risk. I later learned there was a recall associated with the vehicle. However, I never received any recall notices because Hyundai reportedly had the wrong address on file. Had I been properly notified of the recall and potential safety risks, I would have done everything in my power to ensure the vehicle was inspected, repaired, and safe to drive. Because I was unaware of the recall issue, the vehicle continued to be operated without my knowledge of the potential danger. The incident caused significant financial and transportation hardship, including loss of reliable transportation and additional financial strain. Hyundai later reached a determination regarding the matter, but I remain concerned about the serious safety risk and the fact that I did not receive proper recall notification before the incident occurred. I am submitting this complaint because I believe the recall notification process and handling of this matter should be reviewed further due to the serious safety risk involved.

NHTSA ODI 11737337

2019 Hyundai Tucson experienced catastrophic engine failure, including internal damage. Vehicle previously had Hyundai Campaign 966 (engine monitoring logic) completed. Despite this, engine failed without sufficient warning. Concern that prior campaign did not prevent engine failure

NHTSA ODI 11734779

Oil consumption is at an all time high. At last oil change I had Milage 71847 on 3/8/26. I checked my oil on 4/26/26 with 73182 miles, oil was at the add mark on the dipstick which means 2 quarts was gone from my engine at about 1500 miles put on my car since the oil change. Upon reading up on this issue, it is a wide spread issue with several Hyundai models. I bought it used at a car dealship when it was only a year old, so the warranty is only for the original owner. I still owe $3400.00 on this car and I am afraid the engine will go before it is paid off.

NHTSA ODI 11734440

The vehicle has had two catalytic converters replaced in 70,000 miles

NHTSA ODI 11732121

The contact owns a 2019 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled and was idling roughly. The message “Stop Driving” was displayed. The contact stated that the vehicle failed to accelerate and lost automotive power. The failure had occurred several times. On one occasion, the vehicle had to be towed. The vehicle was able to restart after several failures. The vehicle was taken to the dealer, where it was diagnosed with engine failure due to excessive oil consumption. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 59,000.

NHTSA ODI 11731582

The component involved is the engine and associated knock detection system (KSDS). The system triggered a P1326 code indicating abnormal engine knock associated with a known defect condition. On February 14, 2023, while driving on the freeway, the vehicle suddenly entered reduced power (“limp mode”) and lost acceleration capability in active traffic. This created a safety risk, as the vehicle was unable to maintain speed with surrounding traffic or accelerate as needed for normal driving conditions. There were no sufficient warnings prior to the event to allow safe planning or avoidance of the loss of power condition. The system activation itself (P1326 and limp mode) was the first indication of the severity of the issue. The problem has been reproduced multiple times, with repeated P1326 events occurring after the initial incident. The condition has been inspected and partially confirmed by a Hyundai dealership. In March 2026, dealership records documented that oil contamination was causing catalytic converter failure, indicating ongoing engine-related deterioration consistent with the defect condition identified by the knock detection system. Despite these findings, the underlying engine condition has not been resolved. The KSDS system is designed to detect a potentially serious engine defect and limit engine power to prevent further damage. However, it does not correct the underlying defect. As a result, the vehicle may continue to operate with a known compromised condition that can trigger reduced power unexpectedly. This creates an ongoing safety concern. A vehicle that can suddenly lose acceleration due to a known defect presents a risk to the driver, passengers, and other motorists, particularly during freeway driving, merging, or other situations requiring normal engine performance. The vehicle remains available for inspection upon request.

NHTSA ODI 11730664

While driving at highway speed, the engine suffered a sudden connecting rod bearing failure (Cylinder 3) with no prior warning lamps, messages, or symptoms. The vehicle made a slapping noise, a belt came off, the engine died, and would not restart. The vehicle was towed to an authorized Hyundai dealership. The driver, a [XXX] [XXX] , was able to safely guide the vehicle to a stop without injury. The dealership inspected the engine and confirmed a complete Cylinder 3 connecting rod bearing failure. The technician contacted Hyundai Techline, who confirmed the diagnosis and recommended engine replacement. The estimated repair cost is 6,500. The failed engine is available for inspection at the dealership. This vehicle is a 2019 Tucson with the Nu 2.0L GDI engine, which is covered under the E2 Class Action Settlement for connecting rod bearing defects. Hyundai Service Campaign 966 provides a KSDS software update designed to detect abnormal bearing noise before catastrophic failure occurs. This update was never performed on the vehicle. The 2019 Tucson was not added to Campaign 966 until April 2022, after the vehicle had already been purchased used. The owner was never effectively notified of the campaign and the vehicle was never at a Hyundai dealership where the update could have been performed. Hyundai denied warranty coverage solely because Campaign 966 was not completed, despite confirming the failure is the exact defect type the campaign and settlement were designed to address. The vehicle had only 49,437 miles at the time of failure. The engine failed without any prior warning — the exact scenario Campaign 966 was designed to prevent. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11729405

While driving a flashing engine light came on in my 2019 Hyundai Tucson. This made the car slow down and have no power. I brought the car to the nearest mechanic, they told me it was the knock sensor and told me it was a recall for this car, I should bring it back to the dealership. I called the dealership and they had told me to bring the car in. They inspected the car on 8/30/24 at 44,990 miles and told me it was the knock sensor and replaced it. On 11/4/24 at 46,246 miles the car was brought back in for the same issue and the car was inspected again, it was the knock sensor. This time the software was replaced. On 1/29/25 at 48,042 while driving on a highway going 70 mph the flashing light comes on again, brought it back to the dealership and I was given a loaner. The reached out to me and told me it was the knock sensor. They had the car for about 5 days. On 2/14/25 at 48,248 again, driving on a highway the flashing engine light appears again. Called the dealership and brought in the car and again, the knock sensor. On 12/31/25 at 56,712, driving on the highway, the flashing light appears again...On 1/2/26 the car goes back to the dealership, they call me and said that it's the strangest thing, the serpentine belt is worn, and it was making a banging sound which was setting off the knock sensor. At this point they offered to put in a new serpentine belt. I refused because after 5 failed attempts, I decided to bring it to my mechanic (I had lost all confidence with Hyundai mechanics). He did replace it. At this point I sent a letter to Hyundai motors stating all the facts that have been happening and asked for a buyout. After their investigation they called me and said, because you brought it to your mechanic they couldn't help me, but, if it happens again, bring it back to Hyundai. On 2/2/26, 57,286, again. I called the dealership and brought it back. This time they said that they didn't have a loaner to give so I rented one, 4 days. This is 5 failed attempts

NHTSA ODI 11723997

The engine consumes oil and requires catalytic converter replacement every year at inspection. The engine has been maintained with regular oil and filter changes and the oil is continuously needing to be topped off between changes. I have owned the vehicle for 5 years and have replaced the catalytic converter 3 times. The first time I had it replaced it was still under warranty and it was replaced by the dealership. The technician stated that it was a known issue with these vehicles. It was about six months before the check engine light was on again and showing the same code and problem. Every year I am replacing the catalytic converter to pass inspection. I have taken it to different locations every year to try to find a solution to this and they all say the engines are burning too much oil and causing catalytic converter failure.

NHTSA ODI 11720277

Catalytic converter and oil leak which is causing the vehicle to lose power. The catalytic converter was replaced in 2024 and now is bad again in 2025. Oil consumption has been a problem since 2024. Hyuandi is refusing to repair the vehicle. Despite the engine making a knocking noise and the check engine light is flashing the vehicle is still under the 150,000 power train warranty

NHTSA ODI 11720312

Oil extremely hot and burnt to oil stick. Running really hot. Dangerous possible fire hazard

NHTSA ODI 11719538

Low oil, burnt oil on dip stick, engine running dangerous hot, lights on on dash, engine knocking

NHTSA ODI 11719540

The vehicle has consumed the oil and no light came on. I drove and i checked when the running engine start doing a dry noise and loose the power. The stick was completely dry, i filled with 2 litters and now the stick show in the half. My vehicle has 60k miles and tomorrow will check on the servis. It is unacceptable first how the vehicle consumed the oil and the second the system didn't notify risking an overheat and posing an elevated risk to spop in the middle of the road causing an accident or starting a fire due to overheat.

NHTSA ODI 11716364

Limp mode, knocking , engine light. Only has 62,768 miles on it. I can't fill out campaign 966 or 982 on the official web site for extended coverage.

NHTSA ODI 11711312

Purchased this car used 3 years ago. Followed owner's manual for oil and filter changes. On 1/2/26 the engine seized, had it towed to Hyundai dealership and they will not approve a replacement for the engine because they said I hadn't followed maintenance guidelines. I submitted all receipts and they still are denying. I had the KSDS and all Hyundai campaigns addressed which was to extend the warranty and they still deny. NO WARNING LIGHTS whatsoever came on until the engine seized on the parkway. Hyundai knows there is an issue with these engines but still won't step up.

NHTSA ODI 11710904

Car is burning oil quickly. Had 2 oil changes within 3 months. Way before it was needed. No oil leaks detected. Oil gets dark fast and is burning off quickly. Take to Pep Boyz and other repair shops. Not yet taken to dealership.

NHTSA ODI 11710330

Hello, my 2019 Hyundai Tuscan I have owned for 3 years-4 years. Unfortunately it is a GDI Motor, it uses oil so bad, even though I do change the oil every 3,000 miles, and do every maintenance on the vehicle that is told to me done, ever time I change the oil it is low, even though I top it off through out the 3,000 miles. I have no leaks at all and it is just evaporating, I do not think this is right for a 2019… there is several issues and concerns from other buyers with this issue. There should be a fix to this, asap

NHTSA ODI 11707011

My 2019 Hyundai Tucson previously required an engine replacement due to a known defect. After the engine replacement, the check engine light remained on. Recently, the check engine light began flashing, and the vehicle was towed to the dealership. I was informed the vehicle has a radiator/cooling system failure. Given the history of engine defects and warning lights, I am concerned about vehicle safety and reliability.

NHTSA ODI 11706744

I am submitting this complaint regarding excessive and abnormal oil consumption in my 2019 Hyundai Tucson. Despite regular maintenance and oil changes performed according to manufacturer recommendations, my vehicle consumes oil at an excessive rate, requiring frequent oil top-offs between oil change intervals. I have experienced low oil levels with little to no warning, which poses a serious safety concern due to the risk of engine failure while driving. The vehicle does not show visible oil leaks, suggesting internal oil consumption. This issue appears to be consistent with numerous consumer complaints involving Hyundai vehicles of similar model years and engines. The dealerships have been unhelpful and dismissive, often stating that the oil consumption is “within normal limits” or requiring lengthy oil consumption tests without offering a permanent solution. I feel I am being given the runaround rather than receiving a meaningful repair or accountability for what appears to be a known defect. Excessive oil consumption can lead to engine damage, stalling, or sudden engine failure, which is a significant safety hazard for myself, passengers, and other drivers. Hyundai dealerships have failed to adequately address or correct the issue, despite the widespread nature of similar complaints and known engine issues associated with Hyundai vehicles. I am requesting that NHTSA investigate this matter further, as this defect affects vehicle safety and reliability and appears to be part of a broader pattern with Hyundai engines.

NHTSA ODI 11706403

Oil component failure causing extreme heating within the engine and catalytic converter which poses risk for engine fire. This oil consumption issue was addressed by the dealership who ran a test to see how much oil was consumed. The test results showed that the vehicle was burning oil at a high rate and would ultimately result in engine failure. The low-oil light has never come on indicating a need for an oil change. Despite this, I have constantly pulled my own dip stick and got changes every 2,000 miles. For this make and model, they required a change every 5,000 miles. When I notified Hyundai Corporate over this concern. They claimed due to it being outside of warranty, that it does not matter what my engine light has been doing since I got the car, nor the issue with the oil consumption, they refuse to address any of these problems as being a manufacturing problem. The maintenence has been kept up since I got the car, so the manufacturer is not acknowledging the constant issue with Hyundai Tuscon engine dangers. If a fire were to occurr, I was told this is not Hyundai's responsibility due to me not being the first owner and it not falling within warranty. After the combustion test, Hyundai claimed that they refilled my oil. When I checked my dip stick after only driving 100 miles, the image attached will show the resulting levels. My oil light is still not coming on despite this. Even when it has been much lower than the pictured level. This, paired with the super heated catalytic converter due to the oil consumption, is going to cause an engine fire and is not fair to the consumer.

NHTSA ODI 11706183