What 191 owners told NHTSA about the 2019 Hyundai Santa Fe Sport

This is the 2019 Santa Fe that this has occurred on (formally owned) as well as two 2020 Santa Fe that we now own within the last 2 years. The windshield does not take rock hits well. On all three vehicles a rock strike on the windshield not only left a large star impact, but the crack from the impact reaches all the way to the roof pillar. The crack is long. I believe the windshield glass is substandard and needs to be looked into closer as being a possible safety risk. Replacing the windshield and camera recalibration is expensive.

NHTSA ODI 11435777

The engine stalled while driving on highway at 65 miles per hour. When I tried to push the gas the vehicle was resisting to speed. When I took a nearest exit, the car suddenly jerked and slowed on its own without me pressing any brakes. Somehow I managed to drive to a nearest parking area and called for assistance. When it jerked and slowed suddenly the person behind me honked so hard. May be the person barely missed hitting my back of the car. It was a scary experience.

NHTSA ODI 11432573

The car engine completely shuts off while driving multiple times. While driving on highway and the streets the car just stops almost causing an accident. In order to get the car off the road we had to move it physically off the road.

NHTSA ODI 11430773

While pulling into a parking space at an extremely low speed, foot tapping the brake, the car excelerated (uncommanded) at what appeared to be full throttle. Depressing the brake had little to no effect and the vehicle stopped after hitting a metal pole. The vehicle sustained severe damage and was determined to be a total loss. The airbags did not deploy.

NHTSA ODI 11421119

Stop / Start does not engage at stop light. Dealer finally replace battery and battery cable. This did fix problem. I understand this could be a starter problem and or software problem. The battery does not charge above the 70% required to engage stop /start.

NHTSA ODI 11420743

YA HE LLEVADO 4 O 5 VECES MI CARRO AL DEALER,EL LADO DE DRIVING CUANDO YO ENTRO A CIERTO DRIVE WAY HACE UN SONIDO EXTRAO AL IGUAL SI ME PARKEO EN RIVERSA Y TENGO QUE MOVER EL QUIA PARA LA DERECHA TAMBIEN, 4/21/2021 ME HICIERON UN TRABAJO Y DESDE ESA FECHA EL MOTOR ESTA TENIENDO UN SONIDO EXTRAO Y LA REBOLUCIONES .

NHTSA ODI 11414600

THE IDLE DOWN FEATURE STOPPED WORKING SEVERAL MONTHS AGO. NO CHANGE IN HOW THE ENGINE RUNS WHEN WE GET TO A STOP SIGN OR TRAFFIC LIGHT. WHEN WE CALLED THE DEALERSHIP MAYBE IN FEBRUARY, THEY SAID THEY HADN'T SEEN THE PROBLEM YET. MY WIFE FOUND AN ARTICLE ABOUT THE PROBLEM AND IT SAID THAT SEVERAL CARS HAD CAUGHT FIRE OR STALLED IN TRAFFIC. TAKING IT TO THE DEALER ON 5/4/2021. THE REAR POWER GATE ALSO HAS STARTED MALFUNCTIONING. NOT SURE IF THEY ARE RELATED AS OF YET.

NHTSA ODI 11414241

MY SUNROOF EXPLODED WHILE DRIVING DOWN THE INTERSTATE. NO CARS WERE ANYWHERE AROUND US, WE WERE NOT NEAR ANY OVERPASSES, THERE WAS NO ROAD DEBRIS & NOTHING HIT OUR CAR. THERE WAS ONE LOUD BANG LIKE THE SOUND OF A RIFLE SHOT.

NHTSA ODI 11404418

I ATTEMPTED TO START THE VEHICLE, BUT THE KEY WOULD NOT TURN BECAUSE THE STEERING WHEEL WAS NOT DIRECTLY STRAIGHT, IT WAS SLIGHTLY TO THE LEFT. IF IAM PARKING UP OR DOWN HILL I MUST TURN THE STEERING WHEEL TOWARDS THE CURB. IF I CONTINUE TO DO THIS, THE STEERING WHEEL WILL LOCK UP, AND THE KEY WILL NOT TURN IN THE IGNITION.

NHTSA ODI 11398962

MY WIFE WAS DROPPING OFF A FRIEND AT HIS HOUSE USING THE BRAKES TO COME TO A STOP. THE VEHICLE SUDDENLY ACCELERATED INTO THE GARAGE DAMAGING THE RIGHT FRONT OF THE VEHICLE AND THE GARAGE. I CAN ONLY INCLUDE THE VEHICLE PHOTO DUE TO PHOTO SIZE LIMITATIONS. HER FRIEND WAS A WITNESS TO THE ACCIDENT I ESTIMATE TOTAL DAMAGE TO GARAGE AND VEHICLE TO BE $10000. HYUNDAI SAID TO CALL BACK TOMORROW.

NHTSA ODI 11397983

TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. THE CONTACT STATED THAT AFTER PULLING INTO A PARKING SPACE, WHEN THE VEHICLE'S ENGINE SUDDENLY REVVED UP, ACCELERATED INDEPENDENTLY CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A WATER PIPE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED. THE CONTACT DID NOT RECEIVE ANY INJURIES. THE VEHICLE WAS TOWEDFOLSOM LAKE HYUNDAI (12530 AUTO MALL CIR, FOLSOM, CA 95630; (916) 293-4760) WHO WERE NOT ABLE TO DUPLICATE THE FAILURE THEREFORE WERE UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT STATED THE FAILURE HAD OCCURRED TWICE WITHIN THE LAST 18 MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

NHTSA ODI 11396583

WE WERE SITTING AT RED LIGHT IN A BUSY INTERSECTION AT NIGHT AND THE VEHICLE STARTED HESITATING AND CUT OFF. WE TRIED PRESSING THE AUTOMATIC START AND IT KEPT HESITATING AND EVERYTHING WENT BLACK ON THE INSTRUMENT PANEL.AFTER 3RD TIME IT STARTED AND WE WERE ABLE TO GET HOME. IT STARTED HAVING MORE HESITATION WHILE TO GO UP HILLS AND LOW SPEEDS. THE AUTOMATIC START /STOP ALSO STOPPED WORKING IN THE VEHICLE. I ALSO WAS HAVING TROUBLE WITH THE BLUE LINK SYSTEM, THEY WERE HAVING TO RESET IT EACH MONTH UNTIL THEY DECIDED TO MAKE A TICKET FOR REPAIR IN WHICH TOOK A MONTH OR SO IN ORDER FOR THE ENGINEERS TO SEE IF IT WAS DEFAULT ON THERE END. THEN THEY DECIDED TO SET ME UP FOR A APPOINTMENT TO HAVE IT LOOKED AT THROUGH HYUNDAI, WHICH NOW THEY SAW I HAVE TO HAVE WHOLE NEW HEAD RADIO HEAD UNIT WITH BLUE LINK AND ALSO A NEW TRANSMISSION. PURCHASED BRAND NEW AND IT HAS LOW MILEAGE AND NEED TRANSMISSION. I'M LOOSING FAITH IN HYUNDAI!

NHTSA ODI 11396372

CAR WAS IN MOTION APPROACHING AN INTERSECTION AT APPROXIMATELY 50 MPH WHEN SOME UNIDENTIFIED, UNSEEN OBJECT CRASHED INTO THE SLIDING PANORAMIC ROOF. THE RESULT WAS A 12 X 8 INCH HOLE AND A SPIDERWEB OF CRACKS THROUGHOUT THE REST OF THE GLASS. FORTUNATELY, THE INSIDE COVER WAS CLOSED AND THE DRIVER WAS NOT INJURED. THE OBJECT WAS NOT RECOVERED. IT WILL TAKE 3-5 BUSINESS DAYS FOR THE REPAIR COMPANY TO ORDER AND RECEIVE THE REPLACEMENT. THE CAR IS UNUSABLE TILL THEN.

NHTSA ODI 11394751

TL* THE CONTACT OWNED A 2019 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING AT 65 MPH, A THICK, GRAYISH SMOKE ENTERED THE VEHICLE CABIN FROM THE REAR, PASSENGER SIDE WITHOUT WARNING. THE CONTACT IMMEDIATELY PULLED OVER AND REQUESTED ALL OCCUPANTS TO EXIT THE VEHICLE. AS THE CONTACT BEGAN TO CALL 911, AN OFFICER NEARBY CAME OVER TO ASSIST THE CONTACT. THE FIRE DEPARTMENT EVENTUALLY ARRIVED AT THE SCENE AND EXTINGUISHED THE FIRE. NO INJURIES WERE REPORTED AND BOTH A FIRE AND POLICE REPORTS WERE FILED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE INITIALLY TOWED TO AN INDEPENDENT MECHANIC AND ONCE INSURANCE WAS CONTACTED ABOUT THE FAILURE, THEY DEEMED THE VEHICLE A TOTAL LOSS. THE INSURANCE THEN HAD THE VEHICLE TOWED TO ANOTHER INDEPENDENT MECHANIC WHERE IT REMAINED IN THEIR POSSESSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INITIALLY OFFERED TO ASSIST THE CONTACT WITH THE PURCHASE OF ANOTHER VEHICLE. HYUNDAI THEN SENT OUT AN INVESTIGATOR TO INSPECT THE VEHICLE AND THEIR ASSESSMENT DETERMINED THAT THE FIRE WAS CAUSED BY DEFECTIVE WIRING HARNESS ATTACHED TO THE TRAILER HITCH. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE AFTER THE CONCLUSION OF THE INVESTIGATION. THE VEHICLE HAD BEEN DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000. *BF CONSUMER FILED A CLAIMED WITH U-HAUL THEY SPOKE TO HYUNDAI AND HYUNDAI BLAMES ON WIRING HITCH BECAUSE IT WAS INSTALLED AFTER PURCHASED.*JB

NHTSA ODI 11386654

IT'S A RENTAL CAR. IT WAS A SNOW DAY AND HIT ON THE CONCRETE WALL BUT THE AIRBAG DIDN'T DEPLOY. COMPARED TO THE DAMAGE TO THE CAR, IT IS A SAFETY CONCERNS.

NHTSA ODI 11385797

MY 2019 HYUNDAI SANTA FE HAD SUDDEN UNINTENDED ACCELERATION WHILE I WAS TRYING TO PARK THE CAR IN THE PARKING LOT. IT SUDDENLY CROSSED OVER THE PARKING CEMENT BLOCK AND JUMPED INTO THE SIDEWALK LANDSCAPE AND THEN STOPPED. THE AIRBAG ALSO DEPLOYED DUE TO THIS INCIDENT. I DID NOT STEP ON THE GAS PEDAL.

NHTSA ODI 11377964

WAS DRIVING ABOUT 30-35 MPH ON CURVY BACK ROAD WHEN SUDDENLY THE STEERING WHEEL COMPLETELY LOCKED UP. I SLAMMED ON THE BRAKES AND THE CAR WENT INTO THE ONCOMING LANE. LUCKILY THERE WAS NO TRAFFIC OR IT WOULD HAVE BEEN A HEAD ON COLLISION. AFTERWARDS THE STEERING WHEEL EXHIBITED A POPPING/THUD NOISE WHEN TURNING THE WHEEL. THE DEALERSHIP REPLACED THE STEERING COLUMN ASSEMBLY. DIDN'T FIX THE ISSUE. THAT TOOK ALMOST A MONTH. THEN THEY REPLACED THE RACK AND THE INTERMEDIATE SHAFT. THAT STILL DIDN'T FIX THE SOUND. NOW THEY ARE REPLACING A CLOCK SPRING. THEY HAVE NO IDEA WHAT'S WRONG AND ARE JUST THROWING PARTS AT THE CAR HOPING IT'S FIXED. IT'S BEEN 44 DAYS AND GOING ON 3 REPAIRS. HYUNDAI SAYS I DON'T MEET THE REQUIREMENTS FOR A BUYBACK OR EXCHANGE AND HAVE FRANKLY BEEN EXTREMELY RUDE. I WILL NEVER TRUST THIS CAR WITH HOW THIS HAS BEEN HANDLED AND WILL NEVER BE GIVING MY BUSINESS TO THEM AGAIN.

NHTSA ODI 11372452

CAR LOCKS WITH A SYMBOL ON DASHBOARD OF CAR WITH A KEY THEN ANOTHER ISSUE WHEN DRIVING CAR SHUTS OFF. HAVE HAD THE CAR IN SEVERAL TIMES TOLD THEY CANNOT MIMIC THE ISSUE AND COMPUTER DOESN'T SHOW ANY CODES. CALL HYUNDAI CORPORATE TO COMPLAIN AND SAID WITH 35,000 AT THE TIME WE ARE BEYOND LEMON LAW FOR NJ. I HAVE NOW 41,000 MILES ON IT AND PROBLEM IS HAPPENING MORE AND MORE FREQUENTLY. I HAVE A HUSBAND ON OXYGEN WAITING FOR A DOUBLE LUNG TRANSPLANT AND THIS IS AN UNSAFE CAR. TODAY HAPPENED ON A BUSY HIGHWAY. I CALLED CIRCLE HYUNDAI IN SHREWBURY NJ SPOKE TO SERVICE MANAGER AND TOLD HIM THIS NEEDS TO BE CHECKED BEFORE I GET KILLED. OWNER OF DEALERSHIP TOLD ME A MONTH AGO THAT I HAVE EXHAUSTED ALL OF HIS TECHS. PLEASE HELP US.

NHTSA ODI 11362947

TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTICS TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11352436

STOPPED THE CAR AT A RED LIGHT AND THE IDLE STOP AND GO (ISG) FEATURE HAS TURNED OFF THE ENGINE... ONCE THE GREEN LIGHT TURNED ON, I PRESSED GAS AND THE ENGINE DID NOT START AND AFTER COUPLE OF ATTEMPTS ALL WARNING LIGHTS TURNED ON AND I WAS NOT ABLE TO USE THE KEY TO START THE ENGINE ASWELL. AND SO I HAD TO TURN OFF THE KEY COMPLETELY AND THEN START THE ENGINE... BOUGHT THE CERTIFIED PRE-OWNED CAR AT 38000 MILES IN FEB 2020 AND THIS HAPPENED ONLY ONCE IN AUGUST 2020 AND THE MILEAGE WAS ABOUT 39800 DURING THAT TIME. LUCKILY I HAD ONLY ONE CAR AT MY BACK WHO HONKED ON ME CONTINUOUSLY... I WAS NOT ABLE TO REPRODUCE THE ISSUE AFTERWARDS BUT TO BE HONEST I KEPT ONLY ABOUT 50 MILES SINCE THEN. I AM AFRAID IF I WOULD GET STALLED ONE FINE DAY... AND ALSO AFRAID HYUNDAI SERVICE CENTER WOULD JUST SAY NOT REPRODUCIBLE AND MAY JUST SAY TO TURN OFF THE FEATURE MAY BE?

NHTSA ODI 11351730

THE ACTIVE LANE KEEP ASSIST MAY WORK INTERMITTENTLY BASED ON MANY CONDITIONS LIKE WEATHER, ROAD, LIGHT, LANE MARKING, ETC... WHEN THE LANE KEEP ASSIST (ACTIVE MODE) IS ENGAGED A GREEN LIGHT APPEARS ON THE DASHBOARD... AND WHEN IT DISENGAGES THE GREEN LIGHT JUST TURNS OFF... AND NO SOUND/BEEP WARNING HAPPENS... AND I BELIEVE THAT IT IS A DESIGN FLAW THAT THERE WOULD BE NO BEEP/SOUND/ALERT WHEN THE LANE KEEP ASSIST DIS ENGAGES AND YOU STILL SAY THAT THE DRIVER IS ACCOUNTABLE/RESPONSIBLE. I WOULD CONSIDER THIS FLAW AS A SAFETY ISSUE. PLEASE NOTE THAT NO INCIDENT OR ACCIDENT HAPPENED BUT RAISING THIS COMPLAINT SO THIS CAN BE REVIEWED.

NHTSA ODI 11351732

A CAR VEERED OFF IN MY LANE AND THE LANE KEEPING ASSIST FEATURE VEERED ME OFF IN ANOTHER LANE AND CRASHED INTO ANOTHER CAR. I HAD TO FILE A CLAIM WITH MY INSURANCE COMPANY AND HAD TO GET THE VEHICLE FIXED.

NHTSA ODI 11351283

THE HEADLIGHTS ON DIM WILL GIVE THE ONCOMING CAR THE " BRIGHTS EFFECT" ON ROUGH UP AND DOWN ROADS. RESULTING IN THE ONCOMING CAR GIVING ME THE "BRIGHTS FLASH" OR JUST LEAVING THEIR VEHICLE 'BRIGHTS' ON PERMANENTLY. THIS IS VERY BLINDING AND DANGEROUS. SEEMS THERE IS A FINE LINE OF BEING DIM OR BRIGHT ON THESE TYPES OF HEADLIGHTS. I HAVE HAD THEM INSPECTED BY THE DEALER AND TOLD THEY ARE OK. THERE ARE MANY OTHER COMPLAINTS ON THE INTERNET. THIS IS NIGHT TIME DRIVING.

NHTSA ODI 11349841

THE CAR HAS SHIFTED A LITTLE ROUGH ABOUT A WEEK AFTER BUYING THE CAR AND HAS GOTTEN TO THE POINT IT LUNGES YOU FORWARD. IT SHIFTS SO ROUGH I HAD TO GO TO THE ER FOR PINCHING A NERVE IN MY NECK. *TR

NHTSA ODI 11326189

I HAD THIS ISSUE SINCE I GOT THE CAR, ONLY THE ISSUE HAS OCCURED PROGRESSED MORE AS MONTHS WENT BY. NOW AT 21,000 MILES, ENGINE MAKES A RATTLE SOUND FOR 2-3 SECONDS DURING COLD STARTUP AND THEN GOES AWAY. ONLY HAPPENS WHEN ENGINE IS IN A COMPLETE COLD-STATE (EARLY MORNING) OR NOT DRIVEN FOR A FEW HOURS.

NHTSA ODI 11321719