What 1,060 owners told NHTSA about the 2019 Honda CR-V Hybrid

Body control Module failed, resulting the abrupt starting of car draining the battery .... engine starts but doesn't stop. Keyfobs doesn't work. Honda Dealer Diagnosed the issue with the Body control module failure, reached out to Honda for good will assistance ... after 10 days they were able to cover 50% of the repair cost. Remaining repair balance was paid out of pocket.

NHTSA ODI 11746314

Flashing through brightness settings by itself, low through dark and runs in loop whenever sunlight hits it directly. It looks like the auto dimming is getting crazy when sunlight hits directly. Reported issue with Honda. They issued a service bulletin (19-066) to the dealers to update the radio software if cars are still on warranty. However no recall was issued and customers have to pay dealers to get it updated for a manufactures defect.

NHTSA ODI 11746319

I purchase a 2019 CRV at 80.00 miles. it had problems in the first year. I was driving the car stop while was driving in a residential area with no warning sign. I have pics, the next things my rear view mirror fell down I just stop driving to tape it up, next my wire harness broke blacken my dash broad. After that my hatch back stay up it couldn't get it down I drove with it up until I got to the dealership. The service department said the little motor died. so he took the spring I can afford to pay 1200 hundred dollars. No hatch back for me unless i used it Manually. Night mare lemon car, Brake light keep coming on I change the brakes already. The water pump broke several senor needed fixed as well. Plus I was charge 30, 00 thousand for this car from the in Columbus, TX Cavender . They knew the car was bad.

NHTSA ODI 11737901

My 2019 Honda CR-V experienced a malfunction involving multiple dashboard warning lights illuminating at the same time, including warning messages related to vehicle systems and safety features. There is concern about the vehicle entering limp mode and being unable to accelerate normally. This creates a safety concern because the vehicle may not respond properly in traffic or during highway driving. The issue has been diagnosed by an independent mechanic, and diagnostic codes indicated a cylinder misfire/fuel system related problem. I have learned that many other Honda CR-V owners are experiencing the same issue involving multiple dashboard warning lights, fuel injector problems, fuel pump concerns, misfires, and repeated unsuccessful repairs. The vehicle has required diagnostic testing and repair recommendations that may cost thousands of dollars, yet many owners report the issue returning even after repairs. In my case, all warning lights illuminated simultaneously and the issue appears related to a larger recurring defect pattern affecting Honda CR-V vehicles. This problem poses a safety risk because the vehicle may lose power, hesitate, fail to accelerate properly, or become unreliable while driving. I am requesting investigation into this recurring issue affecting Honda CR-V vehicles.

NHTSA ODI 11736728

Odometer Fraud. The contact purchased a 2019 Honda CR-V. The contact stated discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 50,000. It was later discovered upon checking the Carfax Report that the mileage was 200,000.

NHTSA ODI 11725455

Odometer Fraud. The contact purchased a 2019 Honda CR-V. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a public auction sale. At the time of purchase, the mileage was 19,229 and at the time of registration, it was discovered that the mileage was 34,000.

NHTSA ODI 11724183

Started with a flicker taillight. Then dash board lights came on and off. Then car wouldn’t turn on. Took vehicle to dealership. They stated it was a faulty body control module that needed to be replaced

NHTSA ODI 11718130

Dashboard lights not operating. Gear shifter locked Nav unit works, blinkers work, brake lights work, seat warmers work, car starts. It has been suggested to us that the brake light switch might be bad. We’re told this is a common problem with 2019 CRVs.

NHTSA ODI 11716546

My father's Honda CRV, which I was driving, suffered a computer reset due to a low voltage drop. This was, in turn, due to a failing fuel injector. The computer reset disabled many safety systems and core systems, including the parking brake (which is electronic), as well as adaptive cruise control, the tire monitoring system and blind spot sensors, tire inflation warning, hill start feature, and many others. There were no warning signs prior to the reset. After calling the dealership and reporting these issues, they still advised me to drive into the dealership for service. Upon doing so, they diagnosed the failing fuel injector. At this point, I had done research on the issue and found hundreds of similar reports concerning Honda CRVs and models with the 1.5L Turbo engine. Despite warranty extensions for some vehicles, the dealership claims that our VIN is not covered under the warranty extension. This is obviously a manufacturing fault and a safety issue. Please investigate Honda and require them to, at a minimum, extend their warranties to all affected vehicles with this defect. We have detailed maintenance records at the same dealership we bought the car from. The vehicle is available for inspection, and I am including the dealership's diagnostic.

NHTSA ODI 11710501

I took the car to get serviced 3 times because the battery was being drained and it left me stranded on the side of the road . I had to look up the technical service bulletin myself before the dealership would update the software on the car. It should have been recalled back in 2019 when they knew about the problem. it left my elderly mother stranded 3 times and it took me having to figure it out myself to fix the problem. the problem was the peristaltic drain on the battery when you set the parking brake after turning the car off which caused the car to not start.

NHTSA ODI 11702544

All the dashboard warning lights came on. The car became shaky, wouldn’t go above 10mph. All safety features were turned off. I couldn’t go up a hill. Eventually I just parked it and had it towed. I tried a hard reset thinking maybe a glitch. Didn’t help.

NHTSA ODI 11697798

Electrical System problem //I am writing to formally raise a complaint regarding a recurring and serious issue with my 2019 Honda CR-V. Multiple dashboard warning lights turn on simultaneously without clear explanation. These lights are extremely distracting while driving and present a significant safety concern. What’s even more troubling is that we have no idea why these lights are coming on. This uncertainty puts us in a dangerous situation—driving without knowing whether the vehicle might stall, break down, or suffer another critical failure at any moment.Given that this appears to be a common issue among other CR-V owners, I strongly believe that Honda should take responsibility. At the very least, owners should be provided one free diagnostic service at an authorized dealership to determine the cause—especially if it’s related to a manufacturing or system defect.The stress and anxiety this has caused are considerable. In fact, the distraction caused by these lights nearly led to an accident. I hope NHTSA will take this matter seriously and offer support to affected customers before someone gets seriously hurt.

NHTSA ODI 11693857

As I was cruising into a parking space with foot on break at about 1 mile per hour the car suddenly accelerated and hit he side walk. Foot still on break I put car in park and switched off engine. Total cost of repair $11,188.00

NHTSA ODI 11690656

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While the contact’s husband was driving at an undisclosed speed, the vehicle lost power and shut off. The driver inspected the vehicle and noticed that there was corrosion on the battery terminals. The battery was replaced by the husband. There were no warning lights illuminated. The dealer was contacted and informed the contact that the parts were on back order. Another dealer, Honda of Valley Stream (164 E Sunrise Hwy, Valley Stream, NY 11581); confirmed that because the parts were on back order, an appointment could not be scheduled. The manufacturer was made aware of the issue. The contact had not experienced a failure related to the recall. The failure mileage was unknown.

NHTSA ODI 11683860

Defective Body Control Module (BCM) required replacement after only 23,000 miles. It is not available for inspection as dealership disposed of it. This defective part prevented the vehicle from starting, and controls other systems. The dealership's mechanics diagnosed that this BCM part was the cause preventing the vehicle from starting. This failure occurred without warning. This part was recalled for the 2019 Honda Insight, Honda Accord and Honda Accord Hybrid, and apparently for some 2019 Honda CR-V models (recall 20V771000), but we received no notice.

NHTSA ODI 11680271

Continuous illumination of all lights on the dash. We have to reset the battery to clear the codes and it will do it again but the timing differs. Now, I am getting the “Airbag SRS System Problem” that pops up and then goes away when the vehicle is restarted. This has been going on for over a year. We have replaced the alternator and continue to try and find the actual malfunction as a code reader just lists all things being illuminated. We are not the first, not the only, and definitely not the last crv owners with this issue. FIX THIS!!!! I’m highly disappointed in Honda.

NHTSA ODI 11680295

Having done some research I discovered that my problem seems to be happening to a number of CRV owners. My signal lights are flickering while the car is turned off. I discovered that Honda had done a recall to fix this problem on several other models but not the CRV. From what I can determine is that this is a problem with the Body Control Module. I feel that there seems to be a lot of CRV with the same problem and maybe your Organization might want to look into this. To see what has been posted you can go to UTube and type in the link (2017 CRV lights flickering when car is off)

NHTSA ODI 11675710

The contact owns a 2019 Honda CR-V. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact believed that the failure was associated with an unknown recall. The vehicle was taken to the dealer and the vehicle was diagnosed that the body control module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 23,000.

NHTSA ODI 11675405

The battery dies of unknown causes and goes to 0 when parked and not in use. Body control module (BCM) was diagnosed as the potential problem by Honda dealer. But even after the brand new BCM module was installed (after lengthy procurement time), the problem is still not fixed. The battery dies completely - same as before. There is no pro-active warning sign of this issue. I believe Honda has recalled BCM in other models but they should do the same for CRVs too. What are we to do if the engine suddenly stops running due to 0 battery charge in a distant location (and god forbid while we are driving on the road). Appreciate your attention to this issue. Thank you.

NHTSA ODI 11675183

Odometer Fraud. The contact owns a 2019 Honda CR-V. The contact purchased the vehicle from a dealer. The contact stated that when the vehicle was purchased the bill of sales and the odometer indicated that the mileage was 74,460. The contact stated that the vehicle broke down immediately after the vehicle was purchased. The vehicle was towed to an independent mechanic, where it was diagnosed with several undisclosed failures. The contact stated that the Carfax report indicated that on 12/09/2023, the vehicle was serviced, and the odometer indicated the mileage was 199,300. The dealer was not made aware of the failure. In addition, the contact stated that the dealer declined her phone calls.

NHTSA ODI 11670522

2019 Honda CRV infotainment issues, screen randomly goes blank while driving causing the passengers of the car to have no ability to adjust the various settings (climate, radio, navigations, lighting of the counsel, etc.). This has been ongoing since the first year I purchased the car. Recently while driving the entire screen went blank and a very loud static like noise was coming from the speakers, I could not turn the radio off, I could not adjust the volume. I have to find a safe spot to pull over and shut the car off for a few min. I purchased my car new from the Honda Dealership and have brought it in multiple times due to these electrical issues and they keep telling me it is because I am not using an apple cord to connect OR my apple cord is old. This is not true I purchased brand new cords from apple directly and still the issues keep happening. Also in the last 2 months the rear tail lights will flash for no reason. Car parked in the garage over night the next morning I go out and tail lights are randomly doing quick flashes every few mins. This is a daily occurrence now and I worry someone will think it is a blinker while I am driving but it is not. I have seen several other online forums with the very same issues I am having and Honda wont do anything about it. There is something wrong with the electrical system in these cars.

NHTSA ODI 11655402

Good afternoon, My 2019 Honda CR-V suddenly displayed all warnings on the dashboard while operating the vehicle. The warnings remained but would sometimes disappear. However, while driving the vehicle on [XXX], the vehicle suddenly decelerated and was unable to accelerate while driving in traffic. Given any other situation or position of my car on the road, an accident would have occurred. On March 12, 2025, my 2019 Honda CR-V was repaired by Pearson Honda. Pearson Honda determined that the 2019 Honda CR-V had fault fuel injectors, and the fuel injectors were placed. The 2019 Honda CR-V had 66,888 miles at the time of service. As you're likely aware, recalls have been issued on various other Honda Models relating to issues with the fuel injectors. Additionally, there is an abundance of online forum posts highlighting the issue and likely other NHTSA stating the same: - [XXX] (User ALY1337 noting that fuel injectors in their 2017 Honda CR-V went bad at around 68,000 miles) - [XXX] (Various users noting that their Honda CR-Vs of varying years have had fuel injector issues) Please do not hesitate to reach out if you have any questions. Thank you! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11649295

As I pulled from a stop, into an intersection, the car slammed on the brakes with no warning. Did not see the normal "BRAKE" message as usually appears if you follow to closely for example and there was no car in front of me. It was a quick slam of the brakes, which threw my head forward and down suddenly, then released. I Continued driving and saw no warning lights or indication of a problem on the dashboard. However, when I parked the car and turned the engine off, it would not restart. Only clicked and displayed a continuous series of error messages on the dash including "Electronic Break System Failure" and others. The car would not start. I tried to start it multiple times until the battery eventually ran down. Called tow service and they jump started the car. All error messages reset and did not reappear. I only drove it short distance home and have not driven it since.

NHTSA ODI 11648951

I am writing a complaint for 2019 Honda CR-V. While I am aware of the fuel pump recall for this model, what is not recalled and needs to be are the multiple dashboard lights that turn on and remain lit that many owners of this model and several years earlier have not been able to find solutions for. The lights turn on regardless of having a new battery. 2017-2019 Honda CRV owners have not been able to get a clear answer from dealers, and only have been told by Honda to "go to a dealer" who is not able to give a solution. Some have reported that the issue is poor fuel inspectors that needs to be replaced. Finding answers to this is costly after already investing in a vehicle that we trusted would be safe. The multiple dashboard lights are distracting and a safety hazard, and the fact that we do not know the reason they are turning on puts us in a position of driving on the road without knowing if our vehicle will stall, break down, etc. My personal vehicle has been inspected. I am requesting, at minimum, that if a recall cannot be issued, then owners be provided at least one free diagnostic service at a Honda dealer to address an issue that was the responsibility of the vehicle maker.

NHTSA ODI 11643178

My CRV 2019 EX Honda is losing power while drivng. It is very concerning since it is happening very often and it can reduce all of a sudden the speed while driving on a highway. I have to stop the car, turn off and then on again to continue. I went to see if there was a recall, but no recall for my car. They say I should change the gas cap but I am not sure that will solve the problem since I’ve heard it can be a software.

NHTSA ODI 11639935