What 348 owners told NHTSA about the 2019 Honda Civic Cng

I received a notice from Honda dated "February 2024." The notice states that "the fuel pump module may have an improperly molded impeller. Over time the impeller can deform and cause the fuel pump to become inoperable . . . an inoperable fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury." Honda acknowledges the fact that there COULD be an issue with certain of their vehicles, but later states that "[t]he replacement parts needed to repair your vehicle are not currently available but are expected to become available in the fall of 2024." Knowing that Honda wants me to drive a possibly defective vehicle for at least 6 more months while KNOWINGLY allowing me to do so with the "increas[ed] . . . risk of a crash or injury," is extremely concerning. I contacted American Honda Motor Co., Inc. customer service and the representative informed me that she has "made a case" for me and that, "if anything happens, just bring it to a dealer." She could not provide me adequate answers to my follow-up questions. Specifically, I am concerned that, if it does happen, why bring it to a dealer? Honda has explicitly stated in their recall notice that the "parts needed to repair [my] vehicle are not currently available." Additionally, suppose, as Honda cautions, the "risk of a crash or injury" occurs and I do not have the opportunity to make it to a dealership? I, any passengers, or any other driver on the road, Honda operator or not, could become deceased as a result of an "inoperable fuel pump." I also drive a Kia Stinger and, as your agency might be aware, this issue was front and center with Kia a few months ago. Unfortunately, my Stinger fell victim and thankfully, I was in my driveway when it occurred. I am not comfortable driving this 2019 Honda Civic given this information and my past experience. This behavior and "notice" from Honda is evidence of their negligence.

NHTSA ODI 11571523

this seems like a safety risk that should have a solution by now

NHTSA ODI 11570468

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11570238

Gasoline mixes with the engine oil and causes the vehicle to stop / slow down to 8 mph while moving on highway. Oil smells like gasoline.

NHTSA ODI 11569866

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11568456

The contact's daughter owned a 2019 Honda Civic Sedan. The contact received notification NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the parts to repair were not available. The contact stated that her daughter was driving at an unknown MPH when the daughter stopped at the stop sign. However, the vehicle did not stop, causing the contact's daughter to crash into the front driver side of another vehicle and both vehicles crashed into a wall. No warning lights illuminated. All of the air bag deployed. The contact sustained bruises on her face, 9 stitches on her right hand, and a bruised left knee which required medical attention. The contact did not go to the hospital by ambulance. The contact stated her daughter has suffered emotionally. The driver in the other vehicle did not seek medical attention at that time. The vehicle was towed to CoPart and deemed destroyed. A police report was not filed. The contact referenced NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) as a possible cause for the accident. The contact notified the manufacturer of the failure and was given a case number. The failure mileage was approximately 44,825.

NHTSA ODI 11567962

Over the past month or so, I've noticed the steering started to feel "off," a bit sticky in the sense that it was a little jerky to maneuver even within the same lane or when making a slight turn of the wheel, like coming off a highway ramp. The car was taken to be checked and it was found to have an issue with the rack & pinion. A warranty inspector confirmed it qualifies for the rack & pinion replacement, so as of today (January 22, 2024), my car is in the dealership waiting for the part, which is on critical back order with an unknown ETA.

NHTSA ODI 11567120

My fuel injectors are failing and there is no updated part from Honda with new fuel injectors.

NHTSA ODI 11566860

Received notification through my Honda link app that there is recall on my 2019" Honda civic hatchback. Honda Fuel pump motor recall expansion stop sale " Information provided states the danger of this recall.. risk of crash or injury. I contacted my local Honda dealership on 1/10/2024. I actually purchased this vehicle new there in 2019. I was told no Solution has been decided yet. I mentioned the seriousness of the information provided about the recall. All she could say is that she would make a notation that I called & I would receive updated information about this recall when it becomes available. Scary!!

NHTSA ODI 11565452

Been a month and still no remedy for fuel pump for 2019 Honda civic si and am having problems with it and said there is no projective time to fix it

NHTSA ODI 11565493

In April 2021, I hit went over a large pothole that caused me to get an immediate flat tire on my driver's left front tire (the TPMS system alerted me of low tire pressure). I had the tire replaced. Had no issues until 9/2021 when my TPMS system alerted me that my tire pressure was low. Front left tire was at 26, had problem diagnosed at same tire repair place and they sealed my rim on driver's front left tire. Did not have any more issues until 2022 (unsure of date) but frequently my TPMS system light comes on indicating low tire pressure. I always check tire pressure with gauge at home and my tires are never lower than 29 when I check (front two are supposed to be at 32 and back two are supposed to be at 33). I also live in a warm climate year round. In 2023, my TPMS system alerts me of low tire pressure approximately every 2-3 months when my tires in fact do not have low tire pressure. In the month of December, every time I turn my car on, my TPMS system alerts me of low tire pressure, but they are all normal. I always recalibrate the TPMS system when I get that system alert, but it does not seem to help. My car currently has 30,000 miles and no accidents. I am concerned for the safety of this vehicle in regards to when I may actually have low tire pressure, but because of these frequent and unreliable TPMS alerts I get, I may not recognize if it the tire were actually low while driving. I get my car inspected routinely every 6-8 months when I got my oil changed by the Honda dealership and they have not reported any issues.

NHTSA ODI 11563934

I called on the dealer to do the repair but the dealer don’t have the part, I asked to pay from my pocket to try to move forward but they still saying that is not available repair/parts and they don’t know when it will be available, the way that I use the car requires the car with all recalls updated, the dealer I contacted was in westford in Massachusetts If the recall is not related to something safe, I just would like a letter saying that I can keep using the car while I wait for the part, and as I said, if I need to pay for that, I’ll pay, but I have to bring the car back to work

NHTSA ODI 11563654

Vehicle exhibits difficulty when applying steering input at highway speeds. Even when Lane Keep Assist, and other Honda Sensing features are disabled, the vehicle's steering wheel doesn't automatically center itself, and instead will maintain steering angle through corners. It also has a sticky or notchy feeling when driving straight on a straight highway. When this is occurring, fine steering inputs are hard to make, and keeping the vehicle centered in the lane becomes difficult.

NHTSA ODI 11563149

Vehicle fails to start randomly in the morning Everything powers up and the screen lights up, but the car doesn't power up fully Maybe fuel pump issue

NHTSA ODI 11561938

The contact owns a 2019 Honda Civic. The contact stated while driving at an undisclosed speed, the center console power independently disconnected. The contact stated that the failure had been reoccurring since June 2019. The contact stated that the vehicle had been taken to the dealer three times previously and the failure was diagnosed. The computer system and the center console were replaced. The contact was also advised not to connect the cellphone to the center console. The failure reoccurred. The vehicle was taken back to the dealer however, the dealer was unable to duplicate the failure. The contact was informed that the failure was unresolvable. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 7,475.

NHTSA ODI 11560885

I just purchased my used 2019 Honda Civic LX a few weeks ago. Online forums warned me of a "sticking" steering wheel and I've noticed they're right. It occurs most often (or is most noticeable) when traveling straight at highway speeds. It seems that the steering wheel "sticks" when no turning input is given for a short time. Eventually, when a steering correction to the left or right is needed by the driver, it is met with a wheel that doesn't want to turn and requires a little extra effort to move the steering wheel off center. The result of the sticking causes the car to over-respond slightly to the left or right input and needs to be re-corrected. This appears to be a known issue for the 10th generation (2016-2021) Civics according to online user forums. I could see where a vehicle having a more severe case of this than my vehicle could pose a serious safety concern. My wife noticed it and it took her by surprise. Recently I saw a similar issue getting attention for the 11th generation (2022-present) Civics and wanted to report mine as having similar symptoms, but in the previous generation body style. Thank you! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11560230

The fuel pump gave out . The Honda dealership tried to fix the car multiple times ande fuel pump they fixed is steal leaking fuel. I was in the street driving home and the car auto stalled on me. I spent almost 2 grand to get it fixed and the dealership charged me and it got worse.

NHTSA ODI 11560022

30,000 MILES ON MY VEHICLE AND MY A/C COMPRESSOR IS ON-OP, THEREFORE I CANNOT DEFROST MY WINDSHIELD AND KEEP THE FOG OFF IT IN CERTAIN CONDITIONS CAUSING A VISIBILITY HAZZARD.

NHTSA ODI 11558626

The contact owns a 2019 Honda Civic. The contact stated that while using the ignition key, the vehicle would not immediately start. Eventually the failure progressed, and the vehicle was not able to be started. The battery was replaced and the next day the failure reoccurred. The vehicle was towed to the local dealer who diagnosed that the starter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 29,000.

NHTSA ODI 11550959

I was driving on a relatively hot day around 85F and the car AC was working fine but in the course of 30 min the ac started blowing hot air on my face while I was driving on freeway. The temperature was set to 69F but it still kept blowing hot air. After a while it started giving me a headache and I had to turn it off. I got it checked by Honda dealership and there is an Evaporator leak in the car confirming why I got a headache. This is a safety risk to the passengers of the vehicle as high concentrations of the ac refrigerant can leak in the car potential poisoning or making the driver loose consciousness and loose control of the car causing an accident. The problem has been confirmed by the dealership as there is an extended warranty for the condenser due to the high pressures of the newer refrigerant causing holes in condenser and evaporator but there is NO extended warranty for the evaporator which poses a greater risk to the drivers than the condenser since the part is inside of the cabin.

NHTSA ODI 11551120

2019 Honda Civic Si (1.5L turbo engine with 6-speed manual transmission) purchased in September 2019 at CPO with 7,000 miles — current mileage 26,638. Honda factory CPO powertrain warranty valid until 11 June 2026 or 100K miles. If the vehicle is parked in gear (either 1st or Rerverse) without applying parking brake on even the slightest grade (uphill or downhill), the vehicle will slowly creep — on a couple of occurrences, the vehicle moved more than 6 feet. This has happened on multiple occasions as I do not always remember to manually apply the parking brake. Once while waiting for a friend to pick up a prescription at a pharmacy, I actually witnessed a "ratchet" effect movement of the vehicle in the parking lot while sitting in the driver's seat. I took the vehicle to Mohawk Honda (Scotia NY) for assessment. My answer was to always set parking brake as documented in owner manual — interestingly, it states the same for vehicles with CVT (automatic) transmissions as opposed to simply putting them in Park. I have owned literally dozens of manual transmission vehicles since 1981, and I have never before experienced this. Service manager (via phone) later blamed low compression engine as incapable of holding vehicle when in gear. Call to Honda Customer Service at the time referred me back to a dealer. I decided to pursue this once again after reading of another manufacturer's recall of a car that would not hold in place while parked.

NHTSA ODI 11549862

I was driving down the highway near where I live in Hanford California the highway is 198. I was going 68, 69 mph. No one was on the road my car literally slammed on its brakes and jerked to the right.this has happened 2times I have turned off the assist I’m to afraid it will happen again. I am bringing it into the dealership tomorrow and also have them check my airbags the light in the dashboard intermittently keeps coming on then after a bit it will turn off. The first time I brought it in for the airbag lights coming on they informed me that it was due to me pulling the seat back to far I am 5 foot four. I don’t normally pull the seat back. It would be more closer to the steering wheel for me, but there was a problem supposedly with the connection that is under the seat it doesn’t make me feel too safe to think that me moving. My seat is going to prevent my airbags from deploying God for bid if I get into an accident.

NHTSA ODI 11544203

My 2019 Honda Civic is experiencing paint chipping on the mirrors and door handles. I've noticed others reporting similar problems. The paint is literally bubbling off. When I contacted Honda of America, they acknowledged that it's atypical and indicative of a product defect, but stated they couldn't assist as it's out of warranty and no recalls have been issued at this time. It’s crazy to me a car that spends the majority of the time in a garage has this type of issue. Keep in mind that I live in Southern California where we don’t experience much in the realm of harsh weather.

NHTSA ODI 11542765

We were hit on the passenger side of our car. Another car ran a red light and slammed into that side of our car. The front passenger sustained damage to their head, neck, back, shoulder and knee from the impact. The air bags did not deploy in the front or back seats, on the passenger side or the drivers side. The front passenger’s knee was bruised and scraped from the door colliding with their leg. The air bags in the other car deployed.

NHTSA ODI 11542416

Air conditioner condenser & compressor stopped working

NHTSA ODI 11541332