Jul 16, 2023Transmission & drivetrain
The rear lug nuts have sheared off on the passenger side. This is the second time this has happened in a year creating an extremely dangerous condition. The first time we lost the entire wheel. Ford continues to deny that this recall is only limited to certain vans and continues to deny our request. I cannot believe this has happened once again to the tune of $1000 per incident and endangerment of life on two occasions. We want action now from your agency and we won’t stop until Ford is help liable for this recall. Life safety should be paramount to Ford. Traveling at 65 mph with one lug bolt out of 5 holding on is not how I want to travel.
NHTSA ODI 11532615
Jun 6, 2023Transmission & drivetrain
Vehicle braking system was not working which could have caused an accident, vehicle brake booster was replaced, vehicle still having problems braking, upon further investigation the torque converter is failed, this requires both transmission and torque converter to be replaced at a cost of $8000 This is a 2019 and warranty just expired
NHTSA ODI 11525606
Aug 11, 2019Transmission & drivetrainSpeed controlBrakes
ATTEMPTING TO ACCELERATE THE TRANSMISSION WILL NOT ENGAGE, HAS A LONG DELAY. RPMS WILL REV BUT THE CAR WILL NOT MOVE, IT GETS SCARY ON THE FRW.AT TIMES WHEN IT SHIFT IT KICKS LIKE A MULE. THE BRAKE SYSTEM SQUEAKS, MORE LIKE HOWLING SOUND. I WAS AT THE DEALERSHIP FOR THE TRANSMISSION ISSUED THEY COULD NOT DUPLICATE. ALSO WHEN YOU GOING IN REVERSE IT WILL VIBRATE THE ENTIRE CAR. ALL HAPPENED SENCE I GOT THE CAR, WHILE I AM IN MOTION. I HAVE VEDIO,S.
NHTSA ODI 11243055