What 11 owners told NHTSA about the 2019 Ford Taurus

When I put my car in reverse the cameras either won’t come on or they get stuck on when I put my car in drive. I have had my car to the local Ford dealership and they are aware of the problem but they continue to state they do not have the parts to replace on my car. I received the recall notice in October of 2025 so I felt I have given them more than enough time to order the parts and fix my back up camera. I believe they are ignoring the recall and my request for them to repair it.

NHTSA ODI 11743169

The contact owns a 2019 Ford Taurus. The contact stated that on several occasions while in reverse(R), the back over prevention screen was black. Additionally, the Blind Spot Warning indicators on both mirrors became inoperable. The vehicle was taken to a dealer where it was diagnosed and determined that the rear camera needed to be replaced. The vehicle was repaired but the failure reoccurred approximately a year later. The vehicle was taken to a dealer where it was determined that the system needed to be updated. The system was updated but the failure reoccurred 2-3 days later. The manufacturer was not notified of the failure. The failure mileage was approximately 45,866.

NHTSA ODI 11671671