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What 57 owners told NHTSA about the 2019 Ford Fusion Energi

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (57)Electrical system (53)Communication (2)Engine (2)Body & structure (1)Hybrid Propulsion System (1)Seats (1)

1 of 57 complaints match · Hybrid Propulsion System · clear filters

Apr 22, 2024Hybrid Propulsion SystemEngine

The contact owns a 2019 Ford Fusion Energi. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the high-voltage battery. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 60,000. The VIN was not available.

NHTSA ODI 11584596

Working with the data? Download all 57 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Ford Fusion Energi verdict →