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2019 Ford Flex
Solid pick. The complaint record is strong for its age. It does carry safety recalls, so confirm every one shows "remedy completed" on the VIN before money changes hands.
221 owner complaints · 4 recalls · data verified July 21, 2026 · source: NHTSA
Why buy?
Complaints are still coming in strong late in this car's life, a chronic-problem pattern, not early teething.
Backup camera & sensors problems dominate (54% of complaints).
Score breakdown, by factor
Full methodology →#295 of 455Among the 2019 models with a matured record, the 2019 Ford Flex ranks #295, scoring higher than 34% of them. See the 2019 ranking →
Complaints filed per year
Fading = early teething worked out. Climbing = problems aging in.
How it crashes
NHTSA’s own crash tests, separate from the reliability score above.
NHTSA crash-tested this model year but didn’t publish an overall star rating for it.
2 open NHTSA defect investigations on file for this model year, separate from the recalls above.
Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.
The road ahead
What breaks on a 2019 Ford Flex, plotted where owners report it happening.
Also reported (mileage varies): Backup camera & sensors (120) · Body & structure (46) · Visibility & wipers (12) · Engine (5)
Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.
Backup camera & sensors
54%120 complaints · 97 in the last 2 years
“The contact owns a 2019 Ford Flex. The contact received notification of NTHSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall rep…”
Body & structure
21%46 complaints · 43 in the last 2 years
“The contact owns a 2019 Ford Flex. The contact stated that while driving at various speeds on several occasions, the driver-side exterior B-Pillar trim partially detac…”
Electrical system
10%22 complaints · typically near 25k mi · 14 in the last 2 years
“Back up camera is inverted. Its been 8 months sinse recall. Nothing from Ford. 2 Computer screen will not update,”
Visibility & wipers
5%12 complaints · 10 in the last 2 years
“My rear view mirror display is inverted, constantly. Recall has not been satisfied yet.”
Check it against this car’s mileage
Type the odometer reading on the actual car you’re looking at to see which of these problem areas owners tend to report before it, around it, or after it.
We can place 1 of this model's commonly reported problem areas against a mileage. Nothing is stored.
Read all 221 owner complaints in their own words → · just the 4 crash/fire/injury reports →
Recalls (4)
Safety recall repairs are free at the brand’s franchised dealers. Before buying, run the VIN at nhtsa.gov/recalls and make the seller show the work was done.
Structure · 25V732000
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Risk: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Fix: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027.Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
Back Over Prevention · 25V695000
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Back Over Prevention · 24V951000
Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.
Risk: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.
Electrical System · 18V548000
Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.
Risk: An electrical arc can increase the risk of a fire.
Fix: Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S25.
Questions to ask the seller
Questions worth asking the seller of this Ford before you buy, drawn from its public record:
- NHTSA lists 4 recall campaigns for the 2019 Ford Flex. Can you run this car's VIN at nhtsa.gov/recalls and confirm each one shows "Remedy Completed"?
- Owners of this model report backup camera & sensors problems more than anything else. Has this car shown any backup camera & sensors symptoms, and are there repair records for it?
- Owners of this model report body & structure problems more than anything else. Has this car shown any body & structure symptoms, and are there repair records for it?
- Has this car been in any accident or had any structural, airbag, or flood-related repair? Do you have a clean title and a recent history report (Carfax / AutoCheck)?
- How many owners has it had, do you have the maintenance records, and why are you selling it?
- Are you open to me having an independent mechanic inspect it before we settle on a price?
Before you hand over money
Verify the recall work was done
NHTSA’s free lookup shows whether this exact car had its recall remedies completed.
Free NHTSA VIN check ↗Get a pre-purchase inspection
A $150 to $250 independent inspection of this exact 2019 Ford FLEX beats every score on the internet, including ours.
What to ask forNot set on the 2019? See how every Flex model year scores →
Cross-shopping? Compare the 2019 Ford Flex against another car →
What owners say
Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.