What 563 owners told NHTSA about the 2019 Ford Escape Gas

On 9/14/23 after starting car parked on level surface, I placed car in Drive, but it went in Reverse. The vehicle was supposedly repaired for Safety Recall Notice 22S43 by dealer. I placed car back in park, then shifted back to Drive and it moved forward as expected. Later in day while my wife was driving, she experienced difficulty in disengaging cruise control and when she tapped brakes, vehicle began spinning 360 degrees, slid sideways off interstate, and auto was totaled. Upon impact the right, rear passenger door was unlocked and somehow opened on its own ejecting passenger. Vehicle is currently in salvage yard at IAA Odgen, 1800 S 1100 West, Ogden, UT 84401. I don't know if the faulty transmission had anything to do with accident, but it seems like today we drive computers and not a mechanical motor vehicle.

NHTSA ODI 11546899

The contact owns a 2019 Ford Escape. The contact initially received notification for NHTSA Campaign Number: 22V413000(Power Train); once the parts were available, the vehicle was repaired by the dealer. Recently, the contact's wife had placed the vehicle into the reverse(R) position, and the vehicle surged forward and crashed into the corner of his home's garage. Both the vehicle and the garage sustained damage due to the failure. The air bags did not deploy and none of the vehicle's occupants sustained any injuries. The dealer and the manufacturer were both notified of the failure but neither offered any assistance. The vehicle had yet to be repaired. The failure mileage was approximately 53,000.

NHTSA ODI 11519866

The contact owns a 2019 Ford Escape. The contact stated she had front-end parked her vehicle in her garage, as she had placed the vehicle into park (P) and was exiting the vehicle, the vehicle rolled backward at approximately 2 MPH. The contact stated that the driver's side front tire ran over both her feet. The contact stated that the driver's vehicle door hit the right side of her body. The contact stated that the vehicle rolled down her driveway and stopped in her neighbor's front yard. The contact stated that the police were on the scene and wrote a report. The contact was transported by ambulance to the Emergency Room where she was treated for severe bruising on both feet and bruising on her ribs on her right side. The contact stated that there were no broken bones. The vehicle had been moved back into the contact's garage and placed in park (P). The vehicle had not been taken to a dealer or independent mechanic. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was approximately 35,000. The contact stated that the failure mileage was about 33,644.

NHTSA ODI 11506001

The contact owned a 2019 Ford Escape. The contact stated that while the vehicle was parked at a fuel pump, the vehicle began rolling backward on its own. The contact attempted to enter the vehicle to stop the momentum; however, the vehicle rolled over her left foot. The vehicle continued to roll backward and hit a curb which stopped the vehicle. A couple and the gas attendant came to the contact aide while another person parked her vehicle. The couple informed the contact that there may have been a recall placed on the vehicle for the failure. The contact stated the Akron Police Dept. said a police report could not be filed because the incident happened on private property.. The contact was taken by her brother to the emergency room where she was treated for injuries to her left foot and right shoulder. The contact sought further treatment for her foot and was placed in physical therapy. The air bags did not deploy. The contact was able to return to the fuel station and drove the vehicle home. The dealer was notified of the failure and towed the vehicle to their location and gave the contact a loaner vehicle. Upon investigation, the contact discovered that her vehicle was under NHTSA Campaign Number: 22V413000(Power Train). The dealer notified the manufacturer about the failure and the dealer informed her that a case had been filed. The contact eventually received a letter for the recall on her vehicle. The contact also received a letter from the manufacturer which stated that since the investigators could not replicate the failure with the vehicle; they would not cover any medical bills and that her case was closed. The contact was informed that the recall was performed on the vehicle; however, she refused to take back possession of the vehicle. The failure mileage was unknown.

NHTSA ODI 11484396

The contact owned a 2019 Ford Escape. The contact stated the vehicle was parked on a flat surface; however, it inadvertently rolled down the street backward into two different fences. There were no warning lights illuminated. The vehicle was towed to a collision center and diagnosed as deemed destroyed. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number 22V413000 (Power Train). The approximate failure mileage was 20,000

NHTSA ODI 11473945

The contact called on behalf of her son who owns a 2019 Ford Escape. The contact stated while her son attempted to shift into drive, the gear was in park; however, the vehicle inadvertently accelerated into the wall. The contact also stated there was an unknown clicking sound, and the gears were shifting inadvertently consistently. There was an unknown sensor warning light illuminated. The vehicle was taken to the dealer which diagnosed an unknown failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number 22V413000 (Power Train). The approximate failure mileage was unknown.

NHTSA ODI 11473601

TL* THE CONTACT OWNS A 2019 FORD ESCAPE. THE CONTACT STATED WHILE SHIFTING GEARS TO REVERSE, SHE HEARD A LOUD ABNORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT ALSO STATED WHILE MAKING A RIGHT TURN, THE VEHICLE BEGAN TO ACCELERATE ON ITS OWN AND IMPACTED A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER FRIENDLY FORD LOCATED (2800 N TELEGRAPH RD, MONROE, MI 48162) WHERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED AS OF YET. THE CONTACT STATED UNKNOWN PART OF FRONT PASSENGER SIDE OF THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 700.

NHTSA ODI 11317740