What 563 owners told NHTSA about the 2019 Ford Escape Gas

The contact owns a 2019 Ford Escape. The contact stated while the vehicle was parked, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was an internal coolant leak and that the short block, along with several other unknown parts needed to be replaced. The contact researched and was made aware of a possible recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 11,000.

NHTSA ODI 11661435

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was coolant intrusion into the engine, which caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.

NHTSA ODI 11658999

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power when the check engine warning light was illuminated. The vehicle was able to restart. The contact also stated that while the vehicle was parked, the power steering warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into cylinder #3, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The contact was also informed that the steering module had failed and needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 43,334.

NHTSA ODI 11659068

The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was parked, there was white smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the engine, and that the short block needed to be replaced. The contact researched and was made aware of an unknown Customer Satisfaction Program; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 72,000.

NHTSA ODI 11657978

The contact owns a 2019 Ford Escape. The contact stated while driving 60 MPH, the check engine warning light was illuminated. The contact contacted the dealer and scheduled an appointment. The vehicle was then taken to a dealer where it was diagnosed with coolant intrusion. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.

NHTSA ODI 11656287

The contact owns a 2019 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 66,301.

NHTSA ODI 11654815

The contact owns a 2019 Ford Escape. The contact stated while driving approximately 55 MPH, there was a misfire coming from the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that there was coolant intrusion into the cylinders. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 86,588.

NHTSA ODI 11654401

The contact owns a 2019 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed due to coolant intrusion. The engine was replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 27,000.

NHTSA ODI 11652739

The contact owns a 2019 Ford Escape. The contact stated while driving on several occasions at various speeds, the check engine warning light illuminated. The contact also stated that the vehicle hesitated to accelerate, and the vehicle was running rough. On one occasion during the failure, the check engine warning light illuminated and remained illuminated. Additionally, on another occasion the engine overheated. The vehicle was steered to the side of the road and turned off. The vehicle was taken to an independent mechanic where it was diagnosed that there was coolant intrusion into cylinder #3, and the engine needed to be replaced. The vehicle was not repaired. The vehicle was then towed to a dealer where it was diagnosed with coolant intrusion into cylinder #3, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 111,000.

NHTSA ODI 11651968

The contact owns a 2019 Ford Escape. The contact stated while driving at various speeds, the vehicle made an abnormal sound. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine. The mechanic related the failure to an unknown recall and referred the contact to the dealer for the recall repair. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in the related recall. The dealer informed the contact that upon test-driving the vehicle, there was smoke coming out from an undisclosed location. The dealer determined that the engine needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.

NHTSA ODI 11650565

The contact owns a 2019 Ford Escape. The contact stated that while parked and attempting to start the vehicle, the check engine warning light illuminated, and the contact became aware of white smoke coming from the exhaust. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion inside cylinder #4. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to call the NHTSA Hotline to file a complaint. The contact related the failure to Technical Service Bulletin: 19-2172 (Coolant In Cylinders, White Exhaust Smoke); however, the VIN was not included in the recall. The failure mileage was 49,547.

NHTSA ODI 11649571

The contact owns a 2019 Ford Escape. The contact stated while driving from a complete stop at various speeds, the vehicle hesitated to respond upon depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to the dealer several times, and the dealer replaced the transmission and the turbo; however, the failure persisted. The vehicle was taken to Advance Auto, where it was diagnosed with camshaft failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

NHTSA ODI 11644614

The contact owns a 2019 Ford Escape. The contact stated while driving 75 MPH with cruise control activated, the engine started to overheat. The contact pulled over to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed with head gasket failure. The vehicle was then towed to the dealer, where it was diagnosed that the head gasket had failed, causing the engine to fail. The dealer determined that the short block needed to be replaced with an improved part. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided due to the mileage. The failure mileage was approximately 111,000.

NHTSA ODI 11644129

The contact owns a 2019 Ford Escape. The contact stated that after starting the vehicle, the vehicle lost automotive power and almost shut off. The failure had occurred on several occasions. The contact stated that later while driving approximately 20 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was driven to the local dealer who diagnosed the vehicle and determined that there was coolant inside the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 107,000.

NHTSA ODI 11641361

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine, causing the engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 114,000.

NHTSA ODI 11639385

The contact owns a 2019 Ford Escape. The stated that upon starting the vehicle, the vehicle made an abnormally loud sound. The contact stated that the failure had increased significantly. The check engine warning light was illuminated. The vehicle was taken to Auto Zone, where it was diagnosed and determined that there was a misfire in cylinder #2. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the engine was making an abnormally loud knocking sound due to coolant intrusion into the engine. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that a fee would be charged for diagnostic testing. The dealer referred the contact to the NHTSA Hotline for assistance. The manufacturer was notified of the failure. The failure mileage was approximately 126,000.

NHTSA ODI 11636541

The contact owns a 2019 Ford Escape. The contact stated while the vehicle was parked, the vehicle intermittently shuddered and stalled, and the vehicle failed to return to normal operation. The contact waited several minutes for the vehicle to return to normal operation. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that there was coolant intrusion into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000.

NHTSA ODI 11630542

The contact owns a 2019 Ford Escape. The contact stated while driving 55 MPH, the vehicle lost automotive power, with the message “Engine Overheating” displayed on the instrument panel. The contact pulled over and turned off the vehicle however, the vehicle failed to restart. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the failure was due to a cracked engine block that caused coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure. The approximate failure mileage was 84,758.

NHTSA ODI 11630631

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the engine started overheating with the high engine temperature warning light illuminated. The contact pulled over to the side of the road and added coolant to the coolant reservoir and waited for the engine to cool down. The vehicle was restarted, and the contact inspected the vehicle and became aware that the coolant reservoir level was low and added coolant. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where the same diagnostic result was provided to the contact. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.

NHTSA ODI 11629898

The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the message "Hot" was displayed. The contact stated that the failure had been recurring intermittently. The contact stated that upon inspecting the vehicle, there was sufficient coolant in the coolant reservoir and the engine was not overheating. The contact stated that while starting the vehicle, there was a significant amount of white smoke coming out of the exhaust pipe. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine base had failed, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 74,000.

NHTSA ODI 11626005

The contact owns a 2019 Ford Escape. The contact stated that while driving at approximately 30 MPH, the temperature gauge moved to Hot, and the message "Engine Overheating, Pull Over Safely" was displayed. The check engine warning light illuminated. The contact stated that upon pulling to the side of the road and parking the vehicle, the temperature decreased completely. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion into an unknown cylinder had caused the engine to fail. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 53,000.

NHTSA ODI 11623633

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine block had failed, causing coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 110,000.

NHTSA ODI 11622268

The contact owns a 2019 Ford Escape. The contact stated while starting the vehicle, there was white smoke coming from the exhaust, with the check engine warning light illuminated. The contact exited the vehicle and checked under the hood and became aware that the coolant reservoir was low on coolant. The contact refilled the coolant reservoir and drove to a local dealer where the vehicle was diagnosed. The contact was informed that there was a misfire in cylinders #2 and #3 due to coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 93,000.

NHTSA ODI 11620641

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that there was coolant intrusion into the engine, which caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 77,899.

NHTSA ODI 11616134

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the head gasket had failed due to coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 30,000.

NHTSA ODI 11615493