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What 92 owners told NHTSA about the 2019 Dodge Journey

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (92)Crash / fire / injury (6)Electrical system (20)Backup camera & sensors (18)Engine (9)Airbags (8)Lights (8)Brakes (6)Transmission & drivetrain (6)Seat belts (5)Seats (4)Visibility & wipers (4)

1 of 92 complaints match · Electrical system · crash/fire/injury only · clear filters

Jan 30, 2023Electrical systemCrash

As I was driving, I began to park. I put my foot on the brake and proceeded to put car in reverse. The back up camera began to flash. Once it stopped flashing, the image on the screen was upside down. It’s is available for inspection. This is a safety hazard. The purpose of the camera is so that people can see what’s behind them. If the Camry isn’t functioning properly it’s can cause accidents. No warning. The camera just randomly did this. And since then the camera has been upside down. I have never had this issue before. I cut the car off for days at a time and the issue will not go away. I googled the issue and a lot of people with Dodge automobiles have had similar issues.

NHTSA ODI 11504346

Working with the data? Download all 92 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Dodge Journey verdict →